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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to billing. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.


Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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1891 results found

  1. When printing out regcards via reservation overview report, the report sorting parameters do not influence the actual order the regcards are printed in !

    This makes us lose a lot of time, having to sort all the reservation cards by hand !

    1 vote

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  2. If 3 rooms can be sold as AB, BC, and ABC, we currently cannot allow for multiple parent rooms (blocking AB and BC from BOTH being sold)

    1 vote

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  3. Chain hotels that manage (Group-) or individual reservations for 95% from headquarters level want to restrict individual hotels to make any changes on the reservation. Especially, when the majority of guests are corporate travellers whereby the booking has been made by the company booker. There is an agreement between Chain and Company HQ, whereby the individual hotels are not allowed to make any changes on the reservation.

    Restricting employees to only view the reservation details, but are still able to check-in/out and handle the billing of the guestprofile would resolve this.

    1 vote

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  4. Dans la partie de droite de la réservation, il sera plus facile de lire les produits s'ils étaient regroupés en une ligne. Pour des longs séjours la liste des produits est vite beaucoup trop longue.
    Par exemple au lieu d'avoir 9 lignes avec 1 produit, avoir 1 ligne avec les 9 produits

    1 vote

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    idea to upvote  ·  Aldair responded

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  5. While using a space in space set up, but NOT using different reservations in that space, it is now not possible to process a late check out for only one space. This is inconvenient, since in practice it happens that only one space needs a late check out and not the whole room/all spaces.

    Our example: We have 2-room apartments that are a combination of 2 separate rooms, combined with a connecting door. The 2-room apartments can be booked separately, or as a 2-room apartment by for example a family. In the case of the family, the 2-room apartment is…

    1 vote

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  6. Nous aimerions que les remboursements puissent s'émettre automatiquement selon notre politique de remboursement indiqué. (100% à plus de 30 jours, 50% entre 15 et 30 jours)

    1 vote

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  7. Automatic block on space prior to arrival and after departure, to ensure enough time to prepare space for the next guest. This is important for units or during peak periods, so that space isn't booked back-to-back when cleaning capacity is limited.

    1 vote

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    idea to upvote  ·  Aldair responded

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  8. Is it possible to have 2 differente check box during the reservation process? The content is too long to put both themes inside
    Thanks

    1 vote

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  9. Be able to set up a monthly subscription

    1 vote

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  10. Mark in the system the configuration of the space based on "Work" service or "Stay" service.

    1 vote

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  11. This will make it easier for companies with different reimbursement protocols to process bills.
    EG:
    TOTAL stay nights: - Net - Vat- Gross
    TOTAL F&B: Net-vat gross.

    1 vote

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  12. Duplicated reservations currently needs manual removal, to create automation to allow for bulk deletion of duplicated reservations.

    1 vote

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    idea to upvote  ·  Aldair responded

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  13. this has happened since the change of company billing / error comes up as there are no public rates available despite voucher code having been added.
    only public rates are now showing when making a booking.

    please solve asap as it causes huge errors with rates and cancellation settings.

    1 vote

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  14. there seems to be an issue that the rates linked to vouchers are not showing up when making a booking.
    would you mind checking please.
    thanks

    1 vote

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  15. de optie om een Company Voucher in het boekingscherm in te vullen is door MEWS weggehaald. Nu kan er alleen nog Public Voucher genoteerd worden. Wij gebruiken veel Company Vouchers dus deze graag terugplaatsen

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  16. It would be nice if the detailed invoice/bill also has a total amount per Package. especially when you have several bookings on 1 invoice.

    Several travel agency's require this for their accounting. now we need to do this all manually.

    1 vote

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  17. We would like to have the possibility to edit the PDF, like adding fields such as "booking number", " group name" and so on.

    1 vote

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  18. Allow us to charge deposits on a per room per night basis.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  19. Right now it is neccessary to select a employee to a Supervisor once at a time, but when there is a new supervisor, for example a duty- or hotelmanager, it is better to select all employees you want to move and move them all in one go. It takes a lot of time to move all housekeeping/FO/F&B to a new supervisor and it would be way easier to have control when you are able to select more employees all at once.

    1 vote

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  20. Ik zou graag een overzichtslijst willen hebben waarop ik kan zien welke kamers gekoppeld zijn/als groep geboekt hebben. Of een koppelteken bij deze kamers in de tijdlijn.
    Nu is het moeilijk om te zien of meerdere kamers bij elkaar horen. Dit is voor ons weer belangrijk om voor het diner of ontbijt te kijken hoeveel grote tafels we moeten indekken/hoeveel 4/6/8 persoons tafels we moeten indekken

    1 vote

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    0 comments  ·  Other  ·  Admin →
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