I agree with previous comment, for example, we have some bookable services such as beach access with sunbeds and umbrellas or parking that we would like to always be in “Inspected” status.

In Norway, there is no requirement to mark a room or unit as dirty due to legionella after 7 days. This is because it is standard to have hot water tanks operating above 70°C, which prevents the development of legionella.

We would like the status of a unit to change from Inspected to Clean after 14 days, and not switch to Dirty at all.

As an interim solution, it would be acceptable to receive a list of units that are scheduled to change their status from Inspected/Clean to Dirty (legionella) the following day, so that we can manually extend the current status for another week if needed.

Totally agree with all of the above. We have bicyles for rent. No legionella possible at all. The 'Room'Status should be clean any time. Only the check-in/out should be working (automatically)

Indeed! Please make it possible to adjust the days trigger for Legionella. We need this setting to be at 3 days.

Please also see my idea to prevent legionella by a room allocation strategy based on longest vacancy:

https://feedback.mews.com/forums/918232-property-operations-pms/suggestions/49280111-strategy-allocation-of-reservations-based-on-longe

We want to be able to switch off the legionella function.

As we have other circumstances that make us comply with these rules. It would be a huge help if we can switch off the legionella function.

The current functionality of the dirty (legionella) status is linked to the status of a room: if it's in clean or inspected for 7 days it switches to status dirty ( legionella). If the setting of rooms is: change status to dirty on check-out, then it is possible that if a check-in ( but not check-out) occurs somewhere within the 7 day window, the status of the room during the occupancy changes to dirty( legionella). This is incorrect. As the room is occupied the room should not go to legionella status, as it is used.

Totally agree with Tobias' comment

This functionality is necessary, if you make use of the different service type, e.g. selling parking spots or meeting rooms via mews. It is not very fortunate, that Mews encourages hotels to make use of the different services without being able to turning off unnecessary functionalities.

It is very frustrating that there is no possibility to disable this function. While working with an integrating party like Hub OS, it looks like all these rooms need cleaning, whereas they only need a legionalla check. For us it looks like we need way more housekeeping staff because of this, then we actually need....

Would it be possible to change the offset for the Legionella status from 7 to 5 days?

Bureau de Wit writes that a report must be made within 5 or 6 days so that flushing can be carried out early and at the latest within 7 days.

This is required by law in accordance with - NEN 1006+A1:2018. This is the same for every hotel in the Netherlands. So automatically a notification after 5 or 6 days. Then you still have time to rinse in time.

It would be great to see this on the Timeline, Space Status Report or Space Status Dashboard without having to Export the Report. To see the status you actually have to go into the specific room action log. However, you may have one or many and accidently assign these rooms to room attendant without knowing they are not a full clean but rather a Legionella protocol room. We need to see this more easily since some properties are not using the App or have access to Mews. Housekeeping Managers and Supervisors need to be able to see this when assigning rooms.

Currenlty all the MEWS spaces change to ditry after 7 days, due to legionalla check. this feeds through to the integrating party RoomChecking which sees all these rooms as to be cleaned. whereas they only need the leagionella check.

MEWS should introduce more granular states which are available over the connector API so RC can built logic to define that a rooms needs a legionella check vs. actual cleaning

Mews has been frustrating the legionella process since the beginning of this pandemic. Hotels that do not run Housekeeping via the Mews system should be able to swith off the legionella function. It's ridiculous Mews decides for you you have to use this option. They say we and they are legally obliged to prevent legionella and therefore force it upon our throats, but I am legally obliged to other other things as well and it is none of Mews' business if and how I do it. I still decide how I run my hotel. For months I have discrepancies in the room statusses and it really messes with the operation.

Totally agree to be having this function switched off. The internal PPM system recording in Hotels also secure this expect from the H&S prospective, why is the PMS dictating this process instead ?

I feel that this function is helpful to some properties. I think that rather than asking to have the function removed. I think you should ask for an option to turn it off on a per property basis.

Agree, during the actual situation we also struggle with the pre-defined setup within MEWS. We would like to decide ourselves how many days the room should change the status. Or we would like to have the possibility to switch that function of entirely for the hotels which are working with HSK tools.

Agreed, this is also the case for bed type spaces. Where there isn't going to be a water outlet within that bed.

Some hostels often have rooms that do not have bathrooms connected and therefore do not have water pipes. In this a few other cases, turning those rooms to "dirty" with reason "legionella" after 7 days unoccupied does not apply.

Can we add a setting that will allow us to turn off "legionella"?

Get a notification the day (or even better the day before) when a room becomes dirty due to legionella