Settings and activity
17 results found
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12 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Mews Product Team
supported this idea
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7 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
Mews Product Team
shared this idea
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20 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.Mews Product Team
shared this idea
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90 votesMews Product Team
supported this idea
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11 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
Mews Product Team
shared this idea
·
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2 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
Mews Product Team
supported this idea
·
Mews Product Team
shared this idea
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11 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
Mews Product Team
shared this idea
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349 votes
An error occurred while saving the comment -
7 votes
An error occurred while saving the comment Mews Product Team
commented
Import file: Add a column with "date created in old PMS", for easy cross-checking after migration.
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567 votes
Hi everyone, we know this idea was logged a long time ago and we thank you for the feedback and ideas about how to improve the system. We do keep an eye on these requests and how they're progressing and we recognise we have room to improve in terms of providing feedback.
This idea has become a large group of different requests, so I want to clarify the intention and progress related to this. Please do reply and comment as necessary.
We have previously made progress towards a big part of the original intent of this idea by introducing a 'Check in form' configuration in Mews Operations. You can find more details on this in our help guides here. We are not yet marking this as complete until we deliver some further enhancements to which guests the data can be configured for. We plan to share more on this…
An error occurred while saving the comment Mews Product Team
commented
As guests complete their personal details during online check-in, this is a great time to ask if they might have any special requests or preferences. With an additional field, guests could then add any important information, which would then be automatically added to their guest profile so that property staff can prepare accordingly before they arrive.
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100 votes
An error occurred while saving the comment Mews Product Team
commented
Replace the 'Charge and close' button in the billing screen with 'close and check out'
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25 votes
An error occurred while saving the comment Mews Product Team
commented
Setup automatic creation of invoice for long stays based on the payment calendar
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458 votes
Hey community!
We've made some exciting progress in how we're thinking about introducing multiple rates within a single reservation, and we need your help!
We’d love to understand your expectations regarding the behavior around rate mixing. Right now, we’re especially looking for insights from two key roles:
- Reservation managers / front desk staff who handle reservations daily
- Revenue managers
If this sounds like you, you're the perfect person to help shape this new capability. Here’s how:
- Follow this link to take our Userberry test and share your feedback
- Please use a desktop browser — the survey includes visual elements
- Set aside around 5–10 minutes of your time
Even if this doesn’t fit your role directly, we still welcome your feedback! However, it would be even more valuable if you could share this with colleagues or team members who fit the roles above. That way, we can gather the most accurate…
An error occurred while saving the comment Mews Product Team
commented
Possibility to add a companion's partial stay.
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90 votes
An error occurred while saving the comment Mews Product Team
commented
When making a reservation through the NRS, I would like to select the credit card or enter the details of the guest's credit card when making the reservation. Right now, I need to make the reservation and then add it separately
Mews Product Team
shared this idea
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26 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
An error occurred while saving the comment Mews Product Team
commented
Stay services are offered to make guests feel comfortable and pampered, and with the provision of these amenities, guest will feel more relaxed and satisfied throughout their stay. For this reason, it is important that orders are attended to as soon as possible. Enabling notifications for stay service orders means that your staff will be alerted about these orders immediately, allowing you to provide excellent customer service at all times.
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49 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
An error occurred while saving the comment Mews Product Team
commented
As it can be time consuming to sort through and view each document individually, the capability to export all bills closed within a particular interval to a single document could expedite this process for many accounting teams.
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752 votes
A new solutions for permissions is now in progress
An error occurred while saving the comment Mews Product Team
commented
Refunding a transaction can involve sensitive processes and effect property revenue, which means that employees should use the upmost care as they give refunds to guests. With the addition of a user privilege, properties could restrict this action to be completed by only management or admin users. This could prevent mistakes in the future or help managers keep a closer eye on all refunded revenue.
Hi! Thanks for this idea. Can you please name some examples of stay products you want to track? And in which cases you would apply those restrictions?
As Yvonne is mentioning parking - we want to handle this (and e.g. extra beds) in a different way. It would be actually another type of service (now you have only 1 accommodation service) related to inventory (rooms, parking spots, extra beds). In Mews, you will be able to have a reservation with multiple types of services in 1 group. E.g. 1 room for 2 nights, 1 extra bed for 2 nights and 2 parking spots for 2 nights. It would not be one booking, but actually 3 bookings in 1 group.
Does this make sense?