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77 results found

  1. Make the bill clearer (Tax, VAT only, etc...)

    17 votes
    3 comments  ·  Global and Regional Needs » Taxes  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminKsenia Galtsova (Admin, MEWS) responded

    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

    An error occurred while saving the comment
    Claudia M. commented  · 

    We've got several complains from guest as its too many lines on their bill when printing the invoices, which is very confusing for our customers but also for our own team in case we have to check the bill carefully.
    The way the invoice looks like at the moment is not at all as per US standards. This needs to be improved.
    As Eric mentioned correctly there should be a layout style for the invoices which can be used in the US to summarize bill postings.

    Claudia M. supported this idea  · 

  2. Trial Balance Report

    31 votes
    idea to upvote  ·  4 comments  ·  Property Operations & PMS » Finance management  ·  Admin →
    How important is this to you?
    Claudia M. supported this idea  · 

  3. Routing Rules - improvements

    129 votes
    15 comments  ·  Property Operations & PMS » Finance management  ·  Admin →
    How important is this to you?
    on the roadmap  ·  AdminDaniel Do (Senior Product Manager, MEWS) responded

    Hey everyone!


    I'm happy to announce that we're currently working on various improvements around Routing Rules 👏 We've significantly scaled the solution from continuous and monthly routing to route additional services through integrations to cover many use cases and we're now in closed beta.


    If you're interested in finding more or join the beta testing to share your feedback, please, reply to the email.

    Claudia M. supported this idea  · 

  4. Voucher Menu

    42 votes
    0 comments  ·  Property Operations & PMS » Revenue management  ·  Admin →
    How important is this to you?
    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Claudia M. shared this idea  · 

  5. Defined/specific roomtypes for ratecode or voucher to prevent roomtype close restrictions

    26 votes
    idea to upvote  ·  0 comments  ·  Property Operations & PMS » Revenue management  ·  Admin →
    How important is this to you?
    Claudia M. supported this idea  · 

  6. Improvements to the reservation report

    40 votes
    3 comments  ·  Property Operations & PMS » Reservation management  ·  Admin →
    How important is this to you?
    Claudia M. supported this idea  · 

  7. Voucher date restrictions

    61 votes
    idea to upvote  ·  7 comments  ·  Property Operations & PMS » Revenue management  ·  Admin →
    How important is this to you?
    Claudia M. supported this idea  · 

  8. Single use voucher code / Gift voucher code

    73 votes
    idea to upvote  ·  5 comments  ·  Guest Experience » Guest profile  ·  Admin →
    How important is this to you?
    Claudia M. supported this idea  · 

  9. Reservation Dashboard - add invoice amount on the bill section

    18 votes
    0 comments  ·  Property Operations & PMS » Finance management  ·  Admin →
    How important is this to you?
    Claudia M. shared this idea  · 

  10. action log showing original price

    47 votes
    3 comments  ·  Multi-Property Management » Other  ·  Admin →
    How important is this to you?
    Claudia M. supported this idea  · 

  11. Create Bookings on Kiosk (Walk-ins)

    55 votes
    idea to upvote  ·  2 comments  ·  Guest Experience » Kiosk  ·  Admin →
    How important is this to you?
    Claudia M. supported this idea  · 

  12. Stop online check in for under aged guests

    60 votes
    idea to upvote  ·  0 comments  ·  Guest Experience » Guest portal  ·  Admin →
    How important is this to you?
    Claudia M. shared this idea  · 

  13. Add messages from Guest portal to booking summary in Mews Operations

    51 votes
    idea to upvote  ·  0 comments  ·  Guest Experience » Guest profile  ·  Admin →
    How important is this to you?
    Claudia M. supported this idea  · 

  14. Modify or cancel bookings online

    190 votes
    idea to upvote  ·  21 comments  ·  Guest Experience » Guest portal  ·  Admin →
    How important is this to you?
    Claudia M. supported this idea  · 

  15. Selling limits based on different variables

    154 votes
    21 comments  ·  Property Operations & PMS » Revenue management  ·  Admin →
    How important is this to you?
    on the roadmap  ·  AdminNienke Wilbrink (Admin, MEWS) responded

    Hi reader,

    Thank you for your ideas and votes for Sell Limits. I am pleased to inform you that this topic has been moved to the roadmap. 

    I would be very interested speaking to a number of you about Sell limits. Please feel free to reach out to nienke.wilbrink@mews.com if you would be interested in having a conversation on the topic. 

    Looking forward to hearing! 

    Warmest regards,

    Nienke

    Claudia M. supported this idea  · 

  16. Legionella prevention function in Mews does not work well

    69 votes
    3 comments  ·  Property Operations & PMS » Housekeeping  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello from the Mews product team,

    Thank you for the feedback. We have updated this request as one to be upvoted by the Mews Community.

    Remember you can share a link to this request so that your colleagues can also update the link.

    An error occurred while saving the comment
    Claudia M. commented  · 

    Agree, during the actual situation we also struggle with the pre-defined setup within MEWS. We would like to decide ourselves how many days the room should change the status. Or we would like to have the possibility to switch that function of entirely for the hotels which are working with HSK tools.

    Claudia M. supported this idea  · 

  17. Preauthorizations

    62 votes
    1 comment  ·  Property Operations & PMS » Finance management  ·  Admin →
    How important is this to you?
    Claudia M. supported this idea  · 

  18. Solution to display "Accessible" room to respect ADA in US

    24 votes
    0 comments  ·  Guest Experience » Booking engine  ·  Admin →
    How important is this to you?
    idea to upvote  ·  Jan Pulkrábek responded
    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
    Claudia M. supported this idea  · 

  19. Allow to select multiple rooms when creating a new 'out of order block'

    179 votes
    13 comments  ·  Property Operations & PMS » Reservation management  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    An error occurred while saving the comment
    Claudia M. commented  · 

    Hey all,
    not only for OOS/OOS but also for house use. Would be amazing if a range can be entered from - to which rooms should be changed in one go.

    Claudia M. supported this idea  · 

  20. Add Operator Check in Statistic to Reservations widget on Mews Dashboard

    28 votes
    2 comments  ·  Property Operations & PMS » Reservation management  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Claudia M. commented  · 

    Additional to my previous comment, Its significant for us to have better visibility on how often the operator checks in a guest vs. our reception team even now in this difficult times where contactless check in is key. At the moment we can just guess how many guest really use the operator kiosk. Some statistics maybe on your new analytic tool would be amazing to see online check in vs. arrivals. Same for online check out and also operator check ins.

    Claudia M. supported this idea  · 
    An error occurred while saving the comment
    Claudia M. commented  · 

    I need to present a statistic regular on how many kiosk check in we had. This is impossible as this information is tracked nowhere in MEWS. To make aware on the importance to roll out the operator I need to present numbers, which I cannot at the moment.
    Not even the activity report does show the operator check in properly, as its only showing limit numbers of lines, thus there is no workaround. Thanks for getting on this please.

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