For marketing and sales purpose, but also to treat the guest the right way it would be lovely to have the total revenue produced by this guest. Ideally on an enterprise level. Even more important to see in which of the properties the guest stayed.

This is not getting more and more critical working with MEWS longer. The profiles are duplicating more and more. We would really appreciate if there will be solution soon. This was on our first request list 1.5 years ago.

Agree, during the actual situation we also struggle with the pre-defined setup within MEWS. We would like to decide ourselves how many days the room should change the status. Or we would like to have the possibility to switch that function of entirely for the hotels which are working with HSK tools.

Hey all,
not only for OOS/OOS but also for house use. Would be amazing if a range can be entered from - to which rooms should be changed in one go.

With the rooming list import function every guest would receive an online check in link. Which does work for corporate groups paying themselves but would cause issues for groups which are paid by a CO or TA.
We would like to seek for a solution withing configuration based on rate groups or rate codes to either request the credit card details during the online check in or not.
We also deal with a lot of young travelers, if we request a credit card its tempting to not use their own credit card, they would enter 3rd party cards which lead us to issues with chargebacks.

Additional to my previous comment, Its significant for us to have better visibility on how often the operator checks in a guest vs. our reception team even now in this difficult times where contactless check in is key. At the moment we can just guess how many guest really use the operator kiosk. Some statistics maybe on your new analytic tool would be amazing to see online check in vs. arrivals. Same for online check out and also operator check ins.

I need to present a statistic regular on how many kiosk check in we had. This is impossible as this information is tracked nowhere in MEWS. To make aware on the importance to roll out the operator I need to present numbers, which I cannot at the moment.
Not even the activity report does show the operator check in properly, as its only showing limit numbers of lines, thus there is no workaround. Thanks for getting on this please.

This feature is important to us as we can see quickly if the registration card is saved on the profile or if we would have to look up a hard copy.
Also we would like to know one day in advance which guest have processed on online check in, if they have not done it yet, we would like to push the online check in invite again.