102 results found
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Request for Service Charge Handling in MEWS PMS for Indonesia
The current handling of Service Charges presents several challenges that could be addressed with a few key updates and help to simplify the operations in Indonesia.
Key Points for Enhancement:
Service Charge as a Surcharge and not as a product:
Current Situation: The Service Charge is treated as a product, making it difficult to manage.
Proposed Solution: Add the Service Charge as a surcharge instead of a product. This would streamline operations and reduce the manual effort required to ensure accuracy.Accurate Reporting:
Current Situation: Reporting is often incorrect because the Net Revenue calculation (Gross Revenue - Tax - Service…
27 votes -
Cyber Security Information after a phishing attack
After a phising attack, or an unallowed log in into the system, it would be helpful when MEWS sends immediately a note to the affected user and parallel to a defined admin user and a general mailaccount. We made the experience that after a phising attack there was lost a lot of time.
6 days after the attack to a login from a user we got the information to one undefined Admin User who is working part time on Friday Evening. 10 more days later we got further information also to non specifc Admin user. In case of a cyber…8 votes -
Peppol invoicing
Invoices compatible with peppol invoicing. Mandatory from january for b2b!
1 vote -
e Rechnung
Deutschland
ab Januar 2025 Pflicht zur Erstellung einer E Rechnung im XML Format ab 250€
wie geht das in mews ?
1 vote -
3 votes
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Translation / wording
Hello,
could we please adjust the German translation of the field "Channel Manager Relative Adjustment" as well as it's info pop-up? The translation states "Relative adjustment FOR Channel Manager" and the pop-up does not mention anything about reservations but only about prices coming from Channel Manager which is typically technically not possible and it is therefore assumable that we are meaning a surcharge on the rates we are sending which is not the case either.
Thank you:)!1 vote -
Cash Register Sweden
The obligation to use a certified cash register applies where the company’s sales take place in return for cash payment or in return for payment with a debit or credit card.
All forms of electronic payments, according to the Swedish Tax Agency, are equated with payments by debit or credit card. An example of an electronic payment is when a customer uses his or her mobile phone to make a payment via an app.
The Cash Register service enables you to report the cash register, modify information and report any malfunctions of the cash register.
5 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Derived Tax Exempt Rates (USA)
Tax-exempt rates should allow for derived from taxed rates. The current functionality requires US properties to maintain 2 Base Rates -- 1 taxed and 1 tax-exempt. The taxes are irrelevant to the base rate pricing, and a are function of the guest type (church, government, non-profit), OTA pays tax, or 30+ day stay. There is no reason they should be managed separately from other rates.
19 votes -
Date format on reports - not depending on culture format
Recently the date format on reports has been changed for the Danish "Date and Price format" connected to our users in Mews.
So instead of dd-mm-yyyy it is dd.mm.yyyy
Would be great that the date format is not defined TOGETHER with a price format. But that you as user can select the date format that suits you regardless of what price format suits you.
(And of course would be great, if changes to the formatting was announced prior to changing. And that a list of the different definitions was available.
As it is now it was changed with no warning…1 vote -
1 vote
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Showing subtotals on the reservation screen
When creating a new reservation, on the right handside, the total is including all the added products & city tax. We should be able to see a subtotal NOT including the City Tax.
Further more, as we could only see the average rate before, it would be great to have the rate detailed per night.12 votesHello Mélissa,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Market Segments linked to Accounting Report
The Market Segment should appear on this report (like in Guestline Postings Report) so that we can relate actual daily revenue to market segments after deduction of tax and Breakfast etc.
3 votes -
Improve Reporting in Mews to meet standard US needs
Develop PMS reporting package for US Properties that emulates similar reports found in Opera that can be printed, exported by property and accounting team. may or may not be integrated with a Back Office Accounting Software. This would include but not limited to:
Income Journal
Trial Balance
Manager Flash Report
Market Segmentation Report
Deposit Posted Report
HIgh Balance/Credit Report
Corrections, Allowance & Rebate Report
Transaction Report by Cost Center
Revenue by Transaction Code
Reservation Report with Notes
Group Pick-up Report
Checkout with Balance Report
Other Accounting Reports29 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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1 vote
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city tax
Hello children minor of 14 years old should not have the city tax charges
2 votes -
Modify City Tax Product to not impact rate
The City tax product should be loaded so to not impact the rate. Should the number of guests in a room evolve (from two to one), the nightly rate of the room should not be impacted. One city tax should simply be removed from the billing.
9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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invoice: overnight and breakfast as package price but tax separately
We would like to change the listing of positions on the invoice. At the moment guests see the invoice like this:
-overnight
-breakfast
-tourist taxThis is not perfect / a little confusing as guests book their room always including breakfast. We want the listing to be like this:
-overnight (price including breakfast) --> bill as package
-tourist tax
no splitting for the overnight and the breakfast. But tourist tax should still be mentioned separately.2 votes -
Impossible to report on net room revenue per rate code when city tax is hardcoded and included
When city tax is hard coded in Mews (such in Hamburg) and included in the rate, Mews makes two postings, one to deduct city tax from the room rate and one to add it as city tax.
Mews marks both of those postings as "additional expenses". This is incorrect, as the reduction of the rate is a "space charge", not an "additional expense".
Consequence is that the hotels are unable to report on net room revenue in all reservation reports, as they cannot filter out the city tax / additional expense as originally foreseen by Mews.
11 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Date of birth in reservation report
Dear Software Team,
Greetings from Amsterdam. We have a feature request that I believe would improve the user experience and add more value to the businesses. I would like to suggest adding a column for the guests’ date of birth into the reservation report.
The addition of the date of birth column would provide several benefits. Firstly, it would allow businesses to better understand their customer demographics. In addition, it is obligatory to have a report including date of birth, to submit for the deduction of local (Amsterdam) guests for the city tax (for the yearly submittance to the local…
1 vote -
New Spanish Police Report
The new Real Decreto 933/2021 is now in place and all the spanish hotels have up to 02/Jun/2023 to implement it. It requires the collection of more guest data during checkin (online and/or at front desk) and to provide a new report to the police database.
We need this feature to be adjusted ASAP, before spring. Thanks2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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