Make past and future online checked-in reservations visible
At the moment, online checked-in reservations are only visible on the day of arrival. In statistics you can find the amount of online check-ins in the past and future however, it is not possible to click through and see the specific guest/reservation the online check-in belongs to. Past of future reservations only show a grey 'manage' button.
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Robert Smit commented
It would be ideal to be able to run a historical report to see which guests used online check-in and online check-out. Currently, we can only see this the day of arrival or departure. Possibly add an additional filter in the Reservation Report to be able to separate Online Check-in from Check-in and Online Check-out from Check-out. Additionally, it would be good to be able to also filter by Channel Manager and Segment to give us clarity who is actually using this feature.
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Claudia M. commented
This feature is important to us as we can see quickly if the registration card is saved on the profile or if we would have to look up a hard copy.
Also we would like to know one day in advance which guest have processed on online check in, if they have not done it yet, we would like to push the online check in invite again. -
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