Comment section for confirmation letter
It would be nice when we send out the confirmation letters to our guests that there is a seperate section for special/important information to share with the guest. For example the exact room number or floor level for returing guests or critical information such as discount VIP status info.
Stefan
shared this idea
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Helene Larochelle
commented
This would be useful feature across the board on any email template (the ability to add a section in a template that can have custom messaging added in by staff when an email is sent manually).
We often run into times when special details/instructions/information needs to be communicated to a specific guest. Having this feature would allow us to provide all that information within our standard emails and not spam guests with additional messages to convey information that may not fit into a standard communication template.