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  1. 1 vote

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Sales shared this idea  · 
  2. 30 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Sales shared this idea  · 
  3. 15 votes

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    An error occurred while saving the comment
    Sales commented  · 

    Room nights and total revenues per company & per hotel in the Manager Analytics dashboard, to be shown by month, quarter, year.

    Sales shared this idea  · 
  4. 78 votes

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    Dear Mews Customers, 


    I have a fresh update from our development.


    Solution for parking, office and meeting room management has been live and helping hundreds of Mews customers diversify their revenues for quite some time. 


    With the recent release of hourly reservations (details here https://releases.mews.com/en/introducing-hourly-services-to-maximize-your-revenue-PuFPZIwq), we are making it even easier to manage these services. 


    In the coming months, the team will be focusing on improvements for long stays (pro-rata, precise reporting, flexible products & housekeeping intervals etc.)


    If you wish to start using some of the new bookable services, please, reach out to your Customer success representative or follow this step-by-step guide https://help.mews.com/s/article/create-new-bookable-services.


    Kind regards,


    Martin Kucera

    Senior Product Manager

    Mews

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    Sales commented  · 

    The system should be able to handle long term stay, such as residential apartments, where the "guest" is an actual tenant and is staying months at a time, potentially even renting an apartment for a year.

  5. 65 votes

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    Sales commented  · 

    - Central chain reservation overview
    - Share calendar events between chains
    - Apply changes to all chain properties
    - Chain setup
    - Create employee in all chain properties
    - Move reservation between properties in the same chain
    - Share customer payment cards between chains
    - Employee chain access summaries
    - Select which chain properties to apply restrictions
    - Share customer profiles between properties (multi-property)

  6. 178 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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    Sales commented  · 

    being able to change private address on Operator to corporate address for billing purposes.

  7. 15 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Sales supported this idea  · 
  8. 156 votes

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  9. 72 votes

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  10. 76 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Sales supported this idea  · 
  11. 144 votes

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  12. 95 votes

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  13. 118 votes

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  14. 33 votes

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  15. 94 votes

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  16. 104 votes

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    Sales commented  · 

    You could use Tasks for this - create a new dept called 'Duty Log' and input a task with shift commentary - mark it as resolved straight away but then you can schedule a report to send next day filters for just duty log.... (NE)

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  17. 168 votes

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    idea to upvote  ·  Aneta responded

    Hi Mewsers,
    if you have online check-out enabled, guests receive the copy of their bill to their mailbox right after they finish online check-out. (they receive only copy of the bill which was closed by guest during the online. check-out.).

    Other bills closed via Commander are not being sent automatically to the guest yet.

    Have a great day,
    Aneta

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  18. 506 votes

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    Hey Mewsers,


    Good News! It is my pleasure to announce we have started a Beta of an improvement to our search bar that will allow users, among many things, to easily find the unassigned reservations that are causing the infamous red line on the timeline!


    If this is a common need, you can even save this search as a favorite (with the star icon on the search bar) and avoid having to type it!


    If you would like to take part of the Beta, please join the conversation via the Community post here.


    Yours,

    Ettore Zotarelli

    Senior Product Manager - AI & guest Communications

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  19. 335 votes

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  20. 557 votes

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