Split charges on bill
It's quite common for guests to book accommodation together, meaning that when they're ready to pay, they would like to split charges evenly or with some other percentage. Currently this is not possible in Mews, but an additional feature could allow billing charges to be split according to guest preferences before payment.
We are ready to Beta test the splitting of payments, if you want to help Beta test this please visit the Mews community and sign up. The next initiative we will move onto will be splitting products and order items.
-
Leif Penning
commented
A beta version for splitting is in the works and it’s looking really good.
-
Nicholas Ramsubick
commented
would really love this feature, i just got a request who is booking rooms for a group that they will be paying for the first 2 nights of every guests stay but the rest of the nights will be covered by the individual guest so now i need to create invoices for these split charges.
-
Nicole Schaible
commented
really critical for guest requests
-
Leif Penning
commented
So right @Flore Colmant :-P
-
Flore Colmant
commented
Mews keeps making cosmetic changes: the login button moves around from one day to the next, the layout keeps changing… but since 2018, we still haven’t been able to split charges on bill. No worries though at least the menu looks “prettier” now...
-
Fabian Purkart
commented
I can't believe they still ignore this feature request as this is a crucial function for us and 99% of hoteliers!
-
Maurits Bots
commented
CFBR
-
Leif Penning
commented
I wonder if Marco is still working with Mews. ;-)
This issue has been dragging on for so long; they obviously aren’t able to develop it, because I can’t believe Mews is simply ignoring these 778 voices over 8 years from their customers.
-
Andrea Schirmer
commented
We’ve been put off for three years now regarding this feature! It’s time to implement it!!!
-
NinaR
commented
This is very important and we used this function in the old system on a daily basis! It is not ok to have a hotell system without the possibility to split the guests bill! Please make this possible ASAP.
-
Josefin Evaldsson
commented
This is Wery important
-
Susanne Simonet
commented
we also need this feature quite urgently!
-
István Major
commented
The current solution, to add manually + and - charges on the bill is not professional. There is always the possibility of a mistake.
Mews consistently claims to reduce administrative workload so staff can focus more on guest experience. Yet in the case of such a basic operation, all those benefits effectively disappear. (when you have multiple type of charges on bill, food, drink etc...) -
Valentin Saulnier
commented
Is it really possible not to have this feature!
It's so crucial. Was so disappointed when discovered it wasn't possible -
Niclas Lundström
commented
created 8. April 2018 :D
-
Synne Bergstøl
commented
We require the ability to split the monetary amount (charge) of a single item or a total bill across multiple payment accounts or invoices. The current system only allows splitting products or payment transactions, not the value itself.
The current lack of charge splitting creates three major invoicing issues:
Shared Room Cost: It is impossible to split the cost of one room night (e.g., 1000 kr) equally between two guests (500 kr each) to generate individual receipts/invoices for their correct share.
Custom Amount Allocation: We cannot assign specific, custom amounts from a single total (e.g., 2000 kr total) to different invoices (e.g., 1500 kr to Company A, and 500 kr to Company B).
Equal Division: We cannot automatically or manually split the grand total of a booking equally between a set number of companies (e.g., dividing the entire cost equally among 3 firms).
This forces manual workarounds and prevents us from issuing correct, compliant receipts and invoices that match the customer's desired split.
The billing module must allow users to select a charge or total amount and specify how the monetary value should be split across two or more payment accounts (invoices, companies, or individual guests). This function must support both percentage and fixed amount splits.
Ensures 100% accurate invoicing, eliminates tedious manual accounting work, and provides correct documentation (receipts/invoices) to all paying parties.
-
Drake Gooding
commented
This feature is extremely important
-
NaN
commented
Literally dealing with this issue right now with guests. We have suites and groups often that need to split bills equally for overnight stays
-
Raffaela Wendl
commented
Very important!
-
NaN
commented
We only have complaints because everything is confusing and much more.