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Mews Operations (PMS)

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  1. Add Room nights booked to individual reservation reports and include room nights booked to totals, so this information can be summarised easily and does not have to be extracted from the arrival and departure dates.

    13 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  2. Allowing to select multiple filters in the reservations report under each category. E.g. in the rate plans I would like to be able to 'tick box' multiple rates as opposed to having to see the report just on one.

    13 votes

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    idea to upvote  ·  1 comment  ·  Reports  ·  Admin →
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  3. 13 votes

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    idea to upvote  ·  1 comment  ·  Other  ·  Admin →
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  4. Extending Product Report to a more detailed one, based on the feedback that we will receive.

    13 votes

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    2 comments  ·  Reports  ·  Admin →
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    released  ·  Anonymous responded

    Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en. Thank you again for sharing your idea!

  5. 13 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  6. 13 votes

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  7. 13 votes

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  8. Stay services are offered to make guests feel comfortable and pampered, and with the provision of these amenities, guest will feel more relaxed and satisfied throughout their stay. For this reason, it is important that orders are attended to as soon as possible. Enabling notifications for stay service orders means that your staff will be alerted about these orders immediately, allowing you to provide excellent customer service at all times.

    13 votes

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  9. Ability to select products for specific days whilst creating the reservation. At the moment, you need to create a booking and then amend by canceling products for the days not needed.

    12 votes

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    2 comments  ·  Operations  ·  Admin →
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  10. Il faudrait pouvoir avoir une alerte lorsque l'on fait une résa et qu'on rappelle le profil d'un client black list, que le client n'est pas le bienvenue...
    Actuellement, il faut attendre de regarder la résa sur "gérer" pour s'apercevoir que le client est black listé.

    12 votes

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    3 comments  ·  Other  ·  Admin →
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  11. To be able to have the option to update the voucher for existing reservations. Unfortunately, if you're looking to update the voucher you need to cancel the reservation and create new once as there is no way to update voucher, only when creating initial booking.

    12 votes

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    3 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  12. I want to pick which fields are mandatory in reservation screen (segment, company, phone number)

    12 votes

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    1 comment  ·  Operations  ·  Admin →
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    Hello,

    Thank you for your feedback and suggestion.

    All required fields in the PMS are based on legal requirements. It is unlikely that we will allow the modification of required fields, or the addition of mandatory fields that do no meet legal standards in each region in the near future.

  13. why we need to have so many tabs just to get an print of registration form while checking in a guest. something like a one shot go and the print is ready to go

    12 votes

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    0 comments  ·  Operations  ·  Admin →
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  14. We want to close an internal chat, since it is causing a lot of confusion. There should be an option to close or delete chats

    12 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  15. Would be nice if the occupance and availability report could als be with option to include products in rates.

    12 votes

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    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  16. It would be great to only have to select a desired check-in date, or "start date" and then have the check-out or "end date" auto fill as a 7-10 spread and default to showing Net Values instead of Gross.

    12 votes

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    2 comments  ·  Operations  ·  Admin →
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  17. Problem:
    The order of the rates in the reservation screen cannot be customized/ changed.

    The ordering in the rate settings refers to the order within the Rate Group and the way these are displayed on Distributor, but they don't refer to the way these are displayed on the reservation screen.

    Solution:
    The ordering in the rate settings should not only refer to the order within the Rate Group and the way these are displayed on Distributor, but they should refer to the way these are displayed on the reservation screen as well.

    12 votes

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    2 comments  ·  Other  ·  Admin →
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  18. In order to start a reservation office for the several hotels in one destination, we would like to see and compare voucher rates of all hotels to offer the guest the best fitting room.
    That would work, as soon as we have the possibility to put in the voucher in the reservation screen before we choose the hotel from one destination.

    12 votes

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  19. arrival report by alphabetic order

    12 votes

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    1 comment  ·  Operations  ·  Admin →
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    Hello Mewsers,

    Thank you for the feedback and upvotes. We are very happy to inform you that it is possible to filter the reservation overview arrival report by alphabetic order as requested.

    In order to make use if this feature, you can select the “Ordering” filter in the “Arrivals” tab, and select “Customer”. This will automatically order your reservations in ascending order, alphabetically.

    If you have any comments or future suggestions, please do let us know in the thread below, or contact our customer care team for assistance.

    Kind regards,
    Aldair

  20. 12 votes

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