Bed Configuration Status
Currently we have several rooms with King beds that can be split into a Twin configuration. When the Housekeeping team "Clean" the room , it would be great to have an additional status option which they can choose to identify the current bed configuration - i.e. has the room been cleaned and reset to a "King" configuration or a "Twin" configuration. This would help greatly for Reservations staff when allocating rooms, as well as give clear guidance to Front Desk staff for walk-ins.
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Based on this request, we would like up-voters to consider the option to view space features in both the housekeeping app and the Mews mobile app in order to solve for the request.
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Oli @ ITSupport commented
I'm hitting this with our links to OTAs , the spaces need the ability to sit in / be tagged as 2 space categories, similar to parent rooms
How are people booking on engines their Twins vs Standard beds?! -
Reception commented
This is very important for us to operate as we are a smaller hotel and our rooms are quite often full. If someone doesnt let us know room make up in advance it can cause complaints when customer turns up to the wrong bed make up. Our old reservations system just had a little drop down box where the customer would select bed make up on booking engine
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Anne CHRISTENSEN commented
That would be such a good thing we have the same problem
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Kirsty Petrie commented
This card needs to be merged with "bed type difference"
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Kim Barradell commented
This feature is also important to have on the timeline - indicator to show how a room is made up. This would help the reservations team to place bookings back to back so HK do not have to keep changing bed configuration.