Settings and activity

  1. 2 votes

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    0 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Kirsty Petrie supported this idea  · 
  2. 130 votes

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    idea to upvote  ·  14 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    Kirsty Petrie supported this idea  · 
  3. 340 votes

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    48 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    Kirsty Petrie commented  · 

    Agreed, the choice is way to limited. In Hotel Perfect the customer could have as many or as little templates as they link. I do not like the restriction as every Hotel has a different requirement. Also it means Mewsers are currently sending additional emails from outlook to confirm extras they cannot type in a standard confirmation.

    Kirsty Petrie supported this idea  · 
  4. 2 votes

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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Kirsty Petrie supported this idea  · 
  5. 2 votes

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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered.   We are preparing integration with external tools which will help with this. Thank you for sharing your suggestions.

    Kirsty Petrie shared this idea  · 
  6. 215 votes

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    idea to upvote  ·  21 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Kirsty Petrie supported this idea  · 
  7. 10 votes

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    1 comment  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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    Kirsty Petrie commented  · 

    Hotel Perfect has this feature and it works really well for busy hotels and removes the admin work on room bills.

    Kirsty Petrie supported this idea  · 
  8. 68 votes

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    18 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello Mewsers,

    We are very happy to inform you that we provide the following reservation states:

    Pending (Inquiry) – this state shows reservations as “inquired” in the system but it does remove any rooms from your inventory.

    Optional – when reservations are created in the optional state they are set and tentative in the system and can be automatically released. Optional reservations will remove rooms from your inventory.

    If you would like to know more about the states mentioned above, please contact our customer care team.

    We would like to know more about how you envision working with “probability %” and waiting lists. If you have anymore use cases or scenarios for the waiting list, please feel free to share them with us.

    Kind regards,
    Aldair

    Kirsty Petrie supported this idea  · 
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    Kirsty Petrie commented  · 

    Waitlist was a huge success in Hotel Perfect!

  9. 34 votes

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    3 comments  ·  Mews Operations (PMS) » Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Based on this request, we would like up-voters to consider the option to view space features in both the housekeeping app and the Mews mobile app in order to solve for the request.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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    Kirsty Petrie commented  · 

    This card needs to be merged with "bed type difference"

    Kirsty Petrie supported this idea  · 
  10. 3 votes

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    1 comment  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    An error occurred while saving the comment
    Kirsty Petrie commented  · 

    Agreed!!

    Kirsty Petrie supported this idea  · 
  11. 16 votes

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    0 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Kirsty Petrie supported this idea  · 
  12. 58 votes

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    idea to upvote  ·  0 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →

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    Kirsty Petrie supported this idea  · 
  13. 337 votes

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    idea to upvote  ·  11 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →

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    Kirsty Petrie commented  · 

    The reason users would like to book a room from the timeline is due to wanting a specific room. The work around is currently to book a double room and then drag and drop to the room you require.

    Kirsty Petrie supported this idea  · 
  14. 24 votes

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    1 comment  ·  Mews Operations (PMS) » Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team.


    We are so pleased to let you know that your feature request has been released.  


    You can set up the bed type definition on the space category level in the Mews web application. Open settings > services > space categories > select Space classification and add you preferred bed definition for example "Standard twin". 


    Thank you again for sharing your idea!

    Kirsty Petrie supported this idea  · 
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    Kirsty Petrie commented  · 

    This would also help when selecting a double or twin when booking a room. Hotel Perfect shows you which ziplink rooms have been made as a double or twin the night before which allows for simple housekeeping. The ziplink rooms force you to choose "double or twin" before saving the booking. Automatically a department note (task) is created for Housekeeping

  15. 34 votes

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    idea to upvote  ·  5 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Kirsty Petrie supported this idea  · 
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    Kirsty Petrie commented  · 

    Notes by department with associated report to allow for better organisation and less clutter in notes field. Hotel Perfect also allows some non private note categories to be seen on the customers pre checkin journey. Hotel Perfect also allows for customised note categories e.g - Childrens names, flight times etc.