2199 results found
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keep the same price when changing the dates of a reservation
It would be great if when changing the dates of a reservation in the properties tab you could have an option to keep the same price when changing the dates. This could be added as it is the apply cancellation fees, which you can select or not. Specially now with the Covid-19 crisis we are changing a lot of reservation dates keeping the conditions for our guests, and if the price of the new dates is higher than the price they had, when you change the dates the price per night is automatically updated. This does not help as you…
136 votes -
Display Availability Blocks on timeline
When viewing the timeline availability blocks are not visible, it would be good to be able to see availability blocks on the timeline.
When the team look at the timeline it is misleading regarding availability if large availability blocks are in place.
134 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Allow proforma invoice on optional bookings
Now, it is impossible to print or send a proforma if booking is not confirmed
To send a proforma for optional booking we have to confirm the reservation then delete it and re-create the booking as optional.
Please make it possible, so we can send a proforma invoice as a quotation with an option date for confirmation132 votes -
Update notes in the Mews housekeeping app without changing the status of a room
Possibility to add notes without changing the room status is missing and necessary.
P.a. if DND (do not disturb) or white card (when guest changes cleaning against free drink at bar) housekeeping needs to add the note to the status "dirty".
At the moment you can only add notes when the status is changed.
125 votesHello Mariusz,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Store & search for proforma invoices in Mews
Actually you can create a proforma invoice and print it as PDF, but it is not stored in Mews. So, if you like to find it weeks later, there is no chance. E.g. if you like to know on which guest you have created it.
123 votesReview of Mews Search starting and in exploration phase
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Routing Rules - improvements
The routing rules allows us to route the following options;
1 - Only reservations that are prepaid in online travel agency (OTA)
2 - All reservations with this company or travel agency attachedrecommended improvement #1
we noticed that option 1 does not route prepaid reservations by VC.
As Bcom does indicate its a VC instead of a prepaid to TA. We cannot apply routing to this TA. As they do not have separate TA profiles for VC and CC as Expedia has, we currently cannot distinguish which ones should be routed.Recommended improvement #2
As multiple company profiles might…
122 votesHey Mewser, thank you so much for your suggestion. We’ve updated the status to ‘idea to upvote’ for the rest of the Mews community.
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duplicating reservation
Allowing to duplicate reservations exactly, including rate, products etc.
121 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Rate buckets & restriction based on occupancy
At the moment the restriction settings in MEWS are very complicated and extensive. When we try to close multiple rates that are within different Rate Groups (due to the settlement required) we have to close all rates individually. Our idea is to create Rate Buckets where you can add rates manually that only apply to restriction. This way, you can apply all restrictions on these Rate Buckets instead of on rate group or individual rates.
Furthermore, it would be perfect if you can apply restrictions based on occupancy %. I.e. if hotel is 60% booked, I want to close all…
121 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Automatic tasks / recurring tasks by rate code, company, travel agency
Tasks that are automatically created for bookings based on rate code, company, travel agent or rate group. For example: with a special promo including a dinner all guests need to be contacted with regards to dietary restrictions OR
all booking that are received from HRS the CC details still need to be retrieved from the extranet eetc. etc.121 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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can mark reservations as ''ready to check in'' or ''invalid credit card''
We need to have the option to can mark the reservations for the next days as ''ready to check in'' so we know that there is nothing else to do with this reservations in terms of testing the credit card, or whatever is needed to do with the reservation, or mark the reservation as ''incidence'' if there is something that needs to be done on that booking.
118 votes -
Per day occupancy for reservations
Number of companions could differ for each night to accommodate part-time guests
114 votes -
Extending an in house booking - Mews changes room allocation
When dealing with a booking extension ( checked-in) Mews automatically changes the room allocation to a new vacant room. This does not make any sense as the guest is already in house, and Mews should not be able to change by itself an In-house reservation. This is leading into a lot of check-ins into occupied rooms and therefore, guest complaints.
113 votes -
Restrict dates for products
Have the option to restrict product to specific dates.
For example: if we have New Years Eve Gala Dinner created as a product, would be very helpful to be able to restrict this product to only guests staying during the night of the 31st of December, and not to any booking date.112 votes -
Improve house account loading speed
House Accounts which are regularly used tend load/open slowly due to high volumes of transactions.
Can we move historical data (90days and older) to a separate account or only load the most recent data when opening the account (last 60 days)
This will assist efficiency and speed when charging to house accounts.
110 votes -
Shift handover reports
Implement shift handover reports for employees to pass on to the next shift leader
104 votes -
switch off automated room allocation
possibility to switch off automated room allocation.
103 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Improved group booking mail template
Group booking tables should be improved visually to clarify all enclosed reservation details
99 votes -
Occupancy overview in dashboard only 7 days ahead, while need is there to have similar overview for 14 days
Occupancy overview in dashboard only 7 days ahead, while need is there to have similar overview for 14 days, this makes planning staff for Restaurants, Housekeeping much easier. If you click on Occupancy then the data comes out, completely different. The overview for 14 days, would be a great asset and make life easier.
98 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Customizable Preferred Space Features
With the Preferred Space Assignment Strategy, properties should be able to customize their own Preferred Space Features linked to the guest's profile rather than the hardcoded ones
96 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Automatic logout of users
Since Mews is a cloud solution and therefore accessible from anywhere, it is important that users are careful to log out once they are no longer using the platform. To help increase security measures, a feature could be implemented to automatically log out Mewsers who have been inactive for a certain period of time. After this predetermined interval, users would then have to reenter their user details to access Mews again.
96 votes
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