2228 results found
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registration card Austria in once Fellow Travellers
In Austria the registration law wants the adress, id ccard and signature from the main Traveller and the name and date of birth of the fellow passengers. Mews prints and want all the data of each guest. Better would be also for the digital path that the main traveller has the oppurtunity to fill in the data from his self and also int the same form off his fellow travellers
156 votes -
duplicating reservation
Allowing to duplicate reservations exactly, including rate, products etc.
48 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Have an allotment as part of the block feature recently released
MEWS currently does not support allotment.
For a property with a lot of allotments contracts in place throughout the year and some with release on different dates i.e 1 room on 2 days release, 3 rooms on 5 days release etc. this is not manageable through the current block feature as there can only be one release date. Hence, all allotments need to be entered as individual blocks (which could be a very large number rather than just one block covering the whole year), this is just not sustainable. The alternative is to enter bookings as optional with release dates…174 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Reservation overview report
Please add the possibilty to change the view for the report to a list variant with more filter posibilities: Company, Guest, Room, A-Z etc. just like the accounting report.
The current form of card view is too ******* the eyes and thus not work enviroment friendly. Since it is for 4 lists in 1.
13 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add up product count, when there is more than one item
When working with corporate customers, conferences or groups; the number of same items on a bill, make for very lengthy bills which are difficult to read and process. We would like to see that when there is more than one item of the same product, that these are added up.
For example, instead of 10 lines with 1 drink in each line. We want to see 1 line with 10 drinks and the total amount to be paid.
50 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes on this topic. Thank you again for sharing your idea!
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email not delivered notification
Notify an employee when a mail is not delivered.
We can see in the waiting queue that some mails are not delivered whith gateway statut, be this information is difficult to access.10 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Be able to tick off multiple rates when applying restrictions so you don't have to create multiple restrictions for different rates.
At the time, I can only create a restriction for one rate or rate group at a time. I would have to create multiple restrictions to cove two rate codes. For example, I would like to create a 2-night minimum for my Airbnb rate (Travel Agent Group) & all my rates that flow off the best flex rate. So I have to create 2 different restrictions and keep up with changing both when I make changes.
30 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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split one or several nights, products, elements
It will be easy for us to spit nights, products or elements if we have two guests in one room and they wanted to devide the final bill.
81 votesGreetings from the Mews product team! Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Selecting individual colors for reservations
It would be an awesome feature, if you could individually select the color of a reservation in the timeline - that would make an overview much easier.
For example: Two rooms are booked from the same customer. Therefore you can select a specific color for both reservations. Then you can easily recognise bookings in the timeline, that belong together.
21 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Automatically route company invoice to paymaster
When an invoice is issues via mews, we still have to move the receivable manually to a paymaster. It would be great if a paymaster could be linked to a company, so all invoices are moved automatically and thus avoid unnecessary actions.
26 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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selecting multipe reservations on timeline
needed to allocate groups to specific floors or beds all together to specific rooms, it is very time consuming in big properties to move bed by bed across floors
25 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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enable hotelier better log guest preferences in guest profile.
business problem
Classification in internals is not made for hotel operation. Most of the options are not used, redundant, not clear or just missing. It is difficult to have a clear picture of what the guest really like or want.
The unique long alphabetic ordered list make it difficult to navigate through it. If options would be added to complete the list, it will be even more difficult to go through.expected outcomes
help hotels better categorise their guest preferences to improve communication with the guest, and marketing efforts.70 votes -
blocks does not appear in the reporting
Blocks should appear in the availability and occupancy report when they are confirmed. Not only when the rooms are picked
It falsifies all reports also the reporting to external Management Systems.19 votesHello from the Mews product team,
Thank you for sharing your feedback with us.
Our development team is currently working on resolving this issue, you can expect an update for this in the coming weeks.
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Mark partially completed Online Check-Ins
Guests often abort the Online CI at the credit card entry field, but complete the guest registration process. A completed guest registration should somehow be marked in MEWS as it saves time for the receptionist and creates a better guest experience.
Possible solutions:
Header text: must be checked in - Completed guest registration - Checked in Online
Icon somewhere in the reservations of the arrival field
When printing out guest registration cards, replace those of the guests that already completed the form with the actual completed PDF. (prefered solution)35 votes -
Note in the customer profile: "customer name already exists"
For example if a guest, which stayed with us in the past, is booking through another website we have him as a new customer in our system.
It would help us, if the system could create a notice f.e.: “Customer name already exists!” Then we can have a look if it’s the same customer, and we merge the profiles, or not.
10 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Be able to Push only 1 rate from Channel Manager instead of All rates
When we create a new rate in the Channel Manager, it would be best practice if we could only send that rate to the channel manager and not all the rates that we have in the channel manager as how is today. Of cause, we need to have a "full property push" available, but the option to push just the newly created rate would be the best in a day-to-day basis. Then the data that we send out is going to be much less.
17 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Own Event Management (EMS) all in one
often get the request for EMS & PMS in one. (all in one)
26 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Close task when reservation is cancelled
When the reservation is cancelled and there is task assigned for the reservation, system should automatically cancel the task inside the reservation as well.
22 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add status "Cancelled" to availability blocks
We would urgently require the addition of the status "Cancelled" to availability blocks, so that at a glance we can immediately find the status of a group in the Availability Block Report
11 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request as a roadmap item as we are currently investigating additional states for availability blocks.
If you would be interested in being contacted to share your feedback and use cases with our product team. Please response to this email.
Kind regards,
Aldair Borges
Product Manager
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Emails queue accessible also for non-admin users
Allow the Emails queue to be accessed also by non-admin users (or at least to give the option to allow this or not)
98 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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