Mews Operations (PMS)

Mews Operations (PMS)

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  1. It woul be really nice, if we can track the DATE of the overbooking on the left side of the room description (pink line) on the time line dashboard.

    1 vote

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  2. If occupancy is DROP DOWN (less than / greater than) the following percentage: DROP DOWN (5%, 10%, 15% etc) Then price DROP DOWN (increases / decreases) for MULTIPLE CHOICE (Room types) by the following SELECT (nominal value / percentage) enter value: TEXT BOX.

    OR / AND

    If time before start date is DROP DOWN (less than / greater than) the following TEXT BOX (Days, Hours). Then price DROP DOWN (increases / decreases) for MULTIPLE CHOICE (Room types) by the following SELECT (nominal value / percentage) enter value: TEXT BOX.

    1 vote

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    0 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →

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  3. We have rooms that need more time to be cleaned, which is why we have to block them for the night after the guests check out. It would be great if the system could do that automatically as soon as those rooms have been booked. As for now, we need to block the rooms manually everytime it is booked...

    1 vote

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  4. When I enter a block pattern (example: 4-7-5-5-3) the system makes me pick the rooms up as if I have 4 rooms staying for one night, then 7 rooms staying for one night, then 5 rooms staying for 2 nights etc. instead of staggered arrivals with different lengths of stay like blocks typically are. Can that be changed?

    1 vote

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  5. Hello, I just submitted something but I think you misunderstood me because it was released. I'm aware of how to enter different room quantities for each date, but when I receive the actual rooming list from the client, I'm unable to enter the reservations as they are. Ex. if the pattern is 4-5-7-7-6 I can enter it in the block this way, but it forces me to pick it up as if I have (4) reservations staying for one night, then (5) reservations staying for one night, then (7) reservations staying for (2) nights, then (6) rooms staying for (1)…

    1 vote

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  6. In order to reconcile accounting ledger with Sage reports, would it be possible to include guest number (displayed in tab internals of guest profile) and not only guest name?

    1 vote

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  7. Please allow for different room quantity allotments over each date to reflect typical room block patterns. Currently, I can only enter the same amount of rooms over each date, that is not how blocks usually work and it prevents me from easily entering the rooming list in the block once it goes definite.

    1 vote

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    Hi Kenna,


    Thank you for sharing your feedback with us. It is currently possible to set room quantity per day, per space category in a block.


    In order to do this, click the "Adjust" button on the block dashboard > Select a date where you'd like to remove availability and manual enter the number. This action can be done for any date within the block, whereas the bulk update option allows you to set different room quantities for a selected period.


    If you encounter any issues with the above, please contact our support team.


    Kind regards,

    Mews Product Team.

  8. When making a date change in a reservation give a warning that you are creating an overbooking.

    1 vote

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  9. You are able to create a new customer, but not a new company or agent when you make the booking.
    So you need to go out of the reservation, create company, create agent and then go back to making a new reservation. A bit double up and would be easier if you can all do it whilst creating the booking in the first place.

    1 vote

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  10. We're very happy with the new timeline feature filter! An improvement in our eyes would be if it also were possible to select multiple features and that the filter shows all the rooms which have one of the selected features. At the moment the filters only shows rooms which have all the selected features.

    1 vote

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  11. When guests book reservations with credit cards (distributor, commander), it would be really nice if they can be sent an email to digitally sign for and accept the credit card information in order to guarantee their reservation. This might help us avoid losing chargebacks as much and also help us enforce cancellation policies (which are currently unenforceable due to no token/signature for no shows).

    1 vote

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  12. If the total of a bill is a negative number it should automatically be raised as a credit note instead of an invoice. We should not have to manually select that it is a credit note.

    1 vote

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  13. infuriating as it won't let me make a duplicate booking for the apartment but insists i need to book a cot. tried already three times

    1 vote

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    idea to upvote  ·  0 comments  ·  Spacetime (resource management)  ·  Flag idea as inappropriate…  ·  Admin →

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  14. At the moment, if you set up a rate automation for OTA rates, the same trigger will be used for both virtual and physical credit cards. Ideally, there would be extra conditional fields in an "if this, then that" format. For example:

    If Card type = Physical, then charge on confirmation
    If card type = virtual, then charge on start day

    This conditionality format would also allow for less rate groups, and increased flexibility if other conditions are also created. It could be implemented with an advanced settings button to keep the current layout as simple as possible.

    2 votes

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  15. Just an example: Currently it is hard to find out the number of breakfasts sold. This is because the breakfast can be a "Stay product" and a product that gets added via the billing screen.

    In order to calculate the total number of breakfasts sold, you need to run two reports:

    1. Product report for all "stay product" breakfasts

    2. Accounting report for all "billing screen" breakfasts (Mode: Grouped; you cannot use the Excel export because it won't show the "Count". You need to get the "Count" number from within Mews)

    Another workaround would be to use the Accounting Report and divide…

    2 votes

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  16. It will be great if the search bar can provide more results, like the proforma invoices

    9 votes

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    2 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community and adjusted the title to make it easily searchable.


    Remember you can share a link to your request so that your colleagues can also upvote your s

  17. It will be great to have the opportunity to have two differents VAT at 10%. One for food and one for accomodation.

    10 votes

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  18. It will be easy for us to spit nights, products or elements if we have two guests in one room and they wanted to devide the final bill.

    11 votes

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  19. It will be great to have the opportunity to see all the changes made on all the customer profil, more particulary if a classification has been modified or take off. We have the opportunity to see it on a specific custumer profil, but we need to see all in the action log from the dashbord.

    9 votes

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  20. We would like to set a diffusive overbooking strategy without influencing the overall property occupancy, meaning that the guest will be able to always book the lowest category even though it is not available, untill all the highest categories are fully booked, without creating a total property overbooking. Summing up, we would like to separate the room type overbook (for example economy + 5) from the overall propoerty overbook (no overbook allowed at property level)
    Thank you

    Emanuele

    2 votes

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    0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your s

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