this is now the second or third day this is happening!
really annoying and wasting a lot of time having to refresh after every billing handling, especially as system has been really slow at times in the last two or three days.
please fix

Est-ce possible de modifier la mise en page ainsi que certaines informations sur les factures.
En effet, les factures ne sont pas lisibles, elles comportent trop d'infos non nécessaires pour les clients.

Mettre l'ensemble des informations légales et techniques en bas de la page.
Ne pas répéter deux fois la même information sur la facture.
Offrir la possibilité de placer le logo de l'hôtel à droite, à gauche ou centré.
Enlever du descriptif les numérotations qui n'ont pas de sens pour le client.

It will be nice to have the price shown for only selected items if asked by the guest, and not have to move them to a new bill to have the amount, or calculate somehow.

On the dashboard of a guest, we cannot see in one eyesight the previous room number, we have to click on details, or open every past bill.
It will be usefull to have this information on the screen where all past bookings are displayed, especially if it's a returning guest with a lot of previous stays

Give the possibility to add a small text to the confirmation and quotation emails. The best thing would be a field in the reservation module and a placeholder in the mail template... so that we are able to customize our emails a bit more...

Require a valid CC on file in order to allow a reservation to become guaranteed. Reservations taken by phone / email / in-person don't currently require a credit card on file. A front desk agent can select "Cash" or some other form of payment for a reservation.

How can we make sure that the guests receive a confirmation email for their reservation (with arrival/return date, what is included in the price and what is not included...) after having taken their reservation? And what parameter do I have to modify to achieve this functionality?

Would it be possible to pay per month and not per night? For exampe, our tenants stay at our residence 6 or 12 months. One month costs €510,-. Now I have to calculate it back to the costs per night. So for every month I have to divide the €510,- by 28, 30 or 31 nights. This almost never ends on a rounded number wich makes it a lot of work and the chance of making a mistake or typo is big. Please let me know if this would be possible.

This will allow not to miss any details for any guest, from booking stage and when reviewing the reservation report.

This would be especially useful for reservations for which there is no Travel Agency involved.

When adding multiple reservations to one gast profile, it would be beneficial to copy paste all the tasks to the other reservations. Therefore, it would be beneficial to add more reservations to one task. or an option to copy and paste a task.

If guests do not want to add payment card to their reservation we would like to be able to block charges being added to the room.

An option to send a credit card authority form (charge-back form) that is linked directly to booking.
This could be similar to a payment request, but would not charge the card the receiver inputs until date of booking? How do other Hotels send people charge-back forms currently? sending them independently from Mews feels disjointed, as we need to email them to guest, have them fill out and return to us, then we input payment details into Mews manually.

Could be great to select more than one space category when you put on a restriction for a specific rate code. At the moment I close every space individually. And I have a lot of rates that should have closed out specific spaces.

Wanneer je de namenlijst downlaod met de nieuwe groepsfunctie (multiple reservations). Pakt die alle reserveringen in die profiel, dit is niet handig want voor groepen heb je wel is verschillende namen per reservering ( denk aan tourboekingen). Daarnaast als je de namenlijst downlaod staat alle datums door elkaar, dit is niet in te vullen op een normale manier. Alvast bedankt!

Each "service type" offered to a guest needs to be associated with a "space type". Current "space types" are limited to physical spaces only.

Some services, such as "Experiences", could use additional "non-tangible space types". Clients would have the flexibility and freedom to offer tours, trips, etc. which could also be covered under the Spacetime project as they often times use the same logic as the physical space types = inventory, rate and bookable timeframe.

Adding non-physical space types to the selection of "space types" would very likely increase usability of Spacetime.

When using MEWS to manage a small F&B outlet via Services/Products, it would be nice to be able to link a small POS slip printer e.g. Epson TMT-20, to issue guests a cash invoice for the service if requested that is not on A4.