Mews Operations (PMS)

Mews Operations (PMS)

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  1. The settings manually added to the demo site (those N/A on the excel workbook) don't replicate onto the production environment - Hence, all need to be re-entered manually which is time consuming and essentially completely doubling up. When production environment is released, it would be great that all settings pre setup on the Demo site are replicated

    3 votes

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    0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  2. In terms of standardization, there is no option to select name or short name, the short name will display on the timeline when the name does not fit. Same for all others screens on the PMS. Pending on how much space there is within relevant window, the space name could show in 3 different ways i.e "standard queen room" - "B1B" or even just "B" (for the timeline) if there is only 1 space within this category.
    Would like to have the ability to decide the way we would like these to be displayed across the PMS (Short/long names) in…

    2 votes

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    0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  3. Users that have not logged in for i.e a month should be disabled automatically. This is to ensure that only current staff members have access to PMS

    2 votes

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    0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  4. Have a commission module to have the ability to track third party bookings commission (and very handy when it comes to verify accuracy of third party invoice and/or make amend where required)

    4 votes

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    0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  5. It would be great if you could set mews to round all prices to the nearest euro (so no digits after the comma).

    7 votes

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    2 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  6. It would be convenient to receive a notification if the occupancy reaches a certain percentage on a certain day. (e.g. if 60% OCC is reached on a certain day, you receive an email to notify you).

    4 votes

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    0 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  7. Anyone who has the privilege to "create reservation" automatically has the privilege to use the House Use functionality. This should not be the case as only managers should have the right to take rooms out of inventory and stop-sell. (Same principle than for OOO, which is an entirely separate privilege)

    3 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  8. For reporting purposes and data analysis, it would be good to have the possibility to chose whether or not we want to incl/excl OOO rooms. At the moment, MEWS deducts this automatically

    3 votes

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Laura,


    Thank you for sharing your feedback with us. We currently have the option to include/ exclude Out Of Order Rooms in the Availability & Occupancy reports. 


    Would you be able to share more information with us regading which reports you would like this filter to be added to?


  9. This is to ensure TA contracts are created when necessary and MAC identifier as well as all information within the profile are all correct / in line with the company standards.
    If a report can be generated then we can check all profiles that have been created by X employee are all correct. So far, there is no record/way to track when a new company/TA profile is created

    2 votes

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. 


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  10. Would be helpful to assist in selecting correct TA profile when multiple exist with the same address. Would be great to be able to locate a profile, in the PMS search bar, by IATA number

    4 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  11. For every reservation that is on timeline, it would be nice if there was some form of a payment status descriptor so that our front desk staff can visually recognize which reservations have fully paid and which haven’t.

    For example:
    A fully paid reservation could have a “green” dot
    An unpaid booking could have a “red” dot
    A failed transaction could have a “black “ dot

    At this moment we have to manually enter the reservation and go to the payments tab to check if the reservation is fully paid or not. This takes time for each booking and is…

    7 votes

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    idea to upvote  ·  1 comment  ·  Timeline  ·  Flag idea as inappropriate…  ·  Admin →
  12. When looking for a name in the search bar, the results are shown in alphabetical order. It would be way more convenient if the client profiles where sorted by closest reservation in time.
    That way, when typing "Smith", you'll first get Mr Smith that has a reservation tomorrow or Mr Smith that just left last week-end and not Adam Smith from 4 years ago.

    3 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. 


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  13. Automatic change of check out time when Product "Late Check out" is booked. We now have to change this manually.

    2 votes

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    0 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  14. Guest language in de reservation summary

    1 vote

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    0 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
  15. Is it possible to receive a push notification when a guest has filled in their registration form in advance? Then you don't have to print it

    2 votes

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    0 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
  16. If we make an optional reservation for our guests and send them our offer. The guests confirm the reservations through the link but the responsible employee/department do not get any information or notification, so it is problematic to keep track of these bookings. It would be great to get atleast a pop up notification if the guests confirm there reservations. This information is essential for internal planning for almost every property.

    3 votes

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    0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  17. It would be great to be able to select the license plate number from the guest profile as a possible feature for printing on the registration form.

    2 votes

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    0 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
  18. Hello Mewsers, I think your new availability view is great! It would be even better if you could click directly on the optional reservations and see all reservations staying or arriving in the hotel at that date.

    1 vote

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  19. I would like to print a report of arrivals from the past which shows the guests ACTUAL check in time. Any report I produce shows the general 3pm arrival time but not the actual time the check in was performed on the system.

    1 vote

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  20. This is very confusing
    Ok for if a guest is staying 2 nights, charging them and never see them again.

    very difficult to read and understand. Once the Guest has been charged. the bill disappears.

    Very difficult to work out what a guest has been charged for and when. especially long term people who do work for accom.

    this needs a lot of work.

    With the GC 'POST' Section, (even though the 'amount outstanding' didn't work, you could see what the guest has paid and when and how. So much better.

    1 vote

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    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
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