2199 results found
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Split charges on bill
It's quite common for guests to book accommodation together, meaning that when they're ready to pay, they would like to split charges evenly or with some other percentage. Currently this is not possible in Mews, but an additional feature could allow billing charges to be split according to guest preferences before payment.
568 votes -
Cancel products for group reservations
We can add products to all reservations simultaneously, but it is not possible to cancel them with one command. With the ability to cancel items from all bookings at the same time, managing stay products will become much more simplified.
224 votes -
6 votes
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11 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Multiple departments per employee
"Some employees may be a part of multiple departments and participate in multiple aspects of your operations. Currently in the system, however, it is not possible to add employees to multiple departments, which restricts their ability to be directly involved in some assignments or orders. With the option to add employees to multiple departments, this could eliminate some of this separation and allow your property to involve all the right people in all the right processes."
22 votes -
Add new fields to Guests in House Report
The Mews guests in house report is an extremely useful tool to check all customer data for guests that are currently in house. This snapshot of customer data can help managers quickly gather important details, although some additional fields could be helpful for guest analysis as well. For example, customer classifications and customer nationality details could both provide further valuable insight for quick data analysis of customers.
29 votes -
5 votes
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9 votes
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Stay Service order generates notification
Stay services are offered to make guests feel comfortable and pampered, and with the provision of these amenities, guest will feel more relaxed and satisfied throughout their stay. For this reason, it is important that orders are attended to as soon as possible. Enabling notifications for stay service orders means that your staff will be alerted about these orders immediately, allowing you to provide excellent customer service at all times.
13 votes -
Translatable Bill Header & Footer
Bill headers and footers are customized by many properties to include promotions, terms of stay, or other very important information. However, as these fields are currently not translatable, they may not always be available in the user's desired language. Adding translation an option for these fields could help properties ensure that these important details are visible and legible for all guests, regardless of preferred language.
26 votes -
6 votes
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6 votes
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Group splitting
Please make it possible to split group reservations.
54 votes -
Mews Rate Scraper Integration
Competitor rates are very important as revenue managers consider how to set pricing for upcoming months. Improvement of scraped data could help with management processes as competitor pricing could be visible directly from the Rate Management Screen in Mews.
8 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Display Cancellation Policy in Reservation Module
"If a reservation needs to be canceled, this can easily be done within the reservation module, however, it is not clear which cancellation policy may apply to the reservation at the time of cancellation. For this reason, displaying cancellation policies within the reservation module could help create clarity as it will be clearly visible before and during reservation management."
51 votes -
5 votes
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12 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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7 votes
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Move multiple reservations on Timeline
As group reservations often appear together on the Timeline, there is not currently an efficient solution to relocate all of them once. An additional Timeline feature could enable moving all group reservations to another block simultaneously.
45 votes -
Canceled order notifications
When orders are placed in Mews, there are often notifications sent for confirmation. However, when orders are canceled, it is more difficult to keep track of this lost revenue. Therefore, when orders are canceled, introduction of a notification e-mail could help properties stay more informed as detail of each cancellation would be available for future statistics and analysis.
55 votes
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