Mews Operations (PMS)

Mews Operations (PMS)

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  1. When a guest receive a stay confirmation or proposal, it would be nice if the room picture is shown on it

    4 votes

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  2. Sometimes clients book 2 consecutive nights through 2 different means. It would help the communication with housekeeping if the reception was able to "link" the 2 reservations together so it is clear that the same person stays in the room. Additionally, it would be helpful to have an automatic detection of this kind of things, like a notification warning us that a reservation has been made with a similar name a day before or after.

    42 votes

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    3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  3. When using "add another reservation" it should be possible to change guest/customer name. Instead of adding rooms for same person

    3 votes

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello Agnes,


    Thank you for sharing your request with us. It is currently possible to add a new guest profile when adding another reservation to an existing group.


    In order to do this, you can click on the  add another reservation button > Mews will pre-fill the date range and open the second step of the new reservation screen > In the customer section select the "X" to remove the current profile that has been pre-filled and add the name of the new customer you would like to add. This will create a new reservation with the name of the new customer to your group.


    Should you have any issues, please contact our customer care team.

  4. Lors de la création d'un bloc de réservation (bloc de disponibilité), il faudrait que l'on puisse envoyer des email automatiques au Booker : Devis + rappel d'échéance. De la même manière que les réservations individuelles.

    1 vote

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  5. Add Channel Manager to a product portfolio to reduce cost of using a 3rd party channel manager.

    3 votes

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    Thanks for the submission. We have a direct integration with booking.com, and are considering some of the other major channels as well. However this is very time consuming in both development as well as maintenance. It is currently unlikely we'll be able to fully cover channel management like the channel managers today can. 

  6. When looking for a name in the search bar, the results are shown in alphabetical order. It would be way more convenient if the client profiles where sorted by closest reservation in time.
    That way, when typing "Smith", you'll first get Mr Smith that has a reservation tomorrow or Mr Smith that just left last week-end and not Adam Smith from 4 years ago.

    18 votes

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    Hello from the Mews product team. 


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  7. Currently when there is a task i.e. saying a payment request was missed, one has to copy paste the name of the guest to search for the actual payment request. A direct link would be better

    10 votes

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  8. automatically log out when Mews is not in use for 5 min

    2 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


  9. We have multi-property and 1 gmail account - payment failure notification emails are received without a property name so we have to go property by property to locate the booking which has a failed payment.

    1 vote

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  10. I would like to be able to download the action log to excel. It will make it easier for me to control the work of the revenue manager who changes the prices. It would be good to be able to download this report automatically via exports ->schedules.

    12 votes

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    5 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  11. Mews to operate across Croatia.

    2 votes

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  12. Would be helpful to assist in selecting correct TA profile when multiple exist with the same address. Would be great to be able to locate a profile, in the PMS search bar, by IATA number

    9 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  13. Gastro Touch POS integration

    1 vote

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    Hello from the Mews product team. Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.

  14. Have a commission module to have the ability to track third party bookings commission (and very handy when it comes to verify accuracy of third party invoice and/or make amend where required)

    8 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  15. It would be nice if you can block certain company profiles from being edited or deleted.

    A simple check box for this, similar to the invoiceable checkbox would be great.

    If this checkbox is selected the profile should only be adjustable by users with certain rights, similar to the invoiceable option.

    4 votes

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  16. While going through the MEWS University it would be EXTREMELY beneficial to allow us to get involved and interact by moving our mouse pad etc.. rather than just watching and listening. Maybe a more personal training experience where the persons voice asks us to move our mouse pads over a certain area and select options etc..

    3 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  17. Mews to operate across Albania.

    1 vote

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  18. Anyone who has the privilege to "create reservation" automatically has the privilege to use the House Use functionality. This should not be the case as only managers should have the right to take rooms out of inventory and stop-sell. (Same principle than for OOO, which is an entirely separate privilege)

    5 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  19. It would be nice to have a feature in Mews so that I can upload our company logo so that it appears on our Mews terminal screen and receipts.

    1 vote

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  20. Mews to operate across Romania.

    1 vote

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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