2199 results found
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Remove deleted products from reports
Small one, but can we remove the deleted products from all product reports, this would make it easier for our operations team to pull reports and schedule them.
Really it's about giving our teams the cleanest data possible, I know they can select or deselect the products – we have a lot of products that were created whilst we were setting up the property, that we really don't need.. and whilst they are deleted – they show up in this report.
As there aren't any other key filters (eg Product Group) it's just messy and difficult for the operational team…2 votes -
Group confirmation
Group confirmation should have a more simple overview, one line per space category and per single/double use. Each line should have the folloring "tabs"/information: number of rooms, unit price, total pris, VAT. Group bookers asks for a simple overview and not 120 lines for each room.
This confirmation should be generated in a PDF file and in vertical format.8 votes -
retirer des droits à certains compte
Pouvoir retirer certains droit à des utilisateurs, par exemple, j'ai une réceptionniste qui à interdiction de traiter les annulations, je ne peux pas lui retirer ce droit.
il serai bien de créer un système d'interdiction.
1 vote -
Be able to issue bill with avrage nightly rate
When issuing an invoice, it would make sense to be able to issue the invoice with the avrage nightly breakdown opposed to the actually nightly breakdown.
For those working with dynamic pricing, the guest can recive a bill/invoice with each night a different price, but upon booking the booking engine breaks it down to an avrage rate leaving the guest confused.
It is great it does this in the booking engine, but not ideal when issuing a bill.
Cheers
2 votes -
Create a bundled product
As our property mostly sell packaged products we are missing the possibility to package a product with multiple items which then ..
- could be sold as an enhancement to stay
- be billed directly by frontoffice without having team remember all componentsIn addition it would be desireble to set a product for sale specific period or days only.
Example: Would love to sell a Christmas Lunch composed by Food & beverage items for stay 25 December without having to create a separate Stay package.
26 votes -
Different vivid colors to differenciate cancellations
We are missing a more efficient way to visualize cancellations in the reservation reports. Right now, you can see the cancelled status with a grey color that is not clear enough. Maybe red of a more vivid color.
9 votes -
Send receipt by email automatically
When a guest has paid, an email with the receipt should be automatically created and sent if the profile has an email attached.
This would save some clicks and also save the environment by not printing (you can just say - the receipt is already sent to you by email :))
41 votes -
Allow companies to pay by card
Companies can pay invoices by cash or external but not by Card. It would be helpful if this payment option was added.
54 votes -
Reservation Report for specific days of the week
It would be great to be able to pull a report to see figures for the past 3 months of Sundays only for example. Currently you can only pull a report for a set date range, not just set days.
2 votes -
When rebating, it should book a credit as transaction right under the original posting and not just putting a wording "rebate" .
When rebating, it should book a credit as transaction right under the original posting and not just putting a wording "rebate" . it confuses FO team and they tend to double rebate.
7 votes -
See invoice after check in and not only one day prior to check out
See invoice after check in and not only one day prior to check out
1 vote -
Printing Regcards in bulk
When printing out regcards via reservation overview report, the report sorting parameters do not influence the actual order the regcards are printed in !
This makes us lose a lot of time, having to sort all the reservation cards by hand !
1 vote -
duplicate product
It would save a lot of time (and misstakes) if products, rates, etc can be duplicated instead of always having to start from scratch. Except for the obvious hassle of having to remember all the settings it would help us in keeping name-standards etc.
function could be an option on any specific product/rate/category to "duplicate". That would open the "new entity" page but with the same options/texts etc pre-filled, ready for us to change as needed before saving.7 votes -
Feature for space features in availability blocks
To be able to assign spaces as correct as possible for a group, there should be an option for feature requests in the availability block. So when you pick up the reservation from the block, it is auto-assigned to the correct space feature. Example: all crew want to have quiet rooms, or all wedding guests should have a sea view. This will be more efficient for the front desk that doesn't have to double check and re-assign spaces, and to make sure the guests get what is ordered without the possibility of human errors.
6 votes -
Payment request was fulfilled task
It would be helpful to have the reservation linked to the task that is created after a Payment request is fulfilled.
21 votes -
Rebates causing distorted monthly revenue
When an invoice is issued for the following month but then the booking gets cancelled in the current month - the revenue will be posted in the following month but the revenue of the current month will be reduced.
In other words there will be 'fake' revenue in the following month but the revenue in the current month will be lower that it actually is.
This is also affectig VAT.The rebate should be posted on the same day as the items are consumed and not on the day of the cancellation.
4 votes -
Complex Nested Rooms
If 3 rooms can be sold as AB, BC, and ABC, we currently cannot allow for multiple parent rooms (blocking AB and BC from BOTH being sold)
1 vote -
Improve housekeeping App data
Why do you have a housekeeping app where you still need to pull a manual report for all the details? Can we have the fields in the housekeeping report added to the app so you can see how the rooms need to be set up for the next guest in terms of guest notes and the number of occupancies from a family of 4 to 2 people in the room, then help assist if the sofa bed would need to be put away.
26 votes -
Automatic settlement rules for manually created bookings
Automatic settlement rules for manually created bookings
14 votes -
booking engine rate group
If there are multiple public rates within the same rate group, MEWS will only display the cheapest option in the booking engine.
This causes issues for us for example when publishing our Christmas packages. They would both fall under the same rate group (PKG - Package incl. breakfast in this example), but since one package includes dinner and the other one a *****, only the cheaper ***** package will be shown to our guests.
Now we worked our way around it by creating an additional rate group for the dinner package, however this is causing us to create…
42 votes
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