When working with corporate customers, conferences or groups; the number of same items on a bill, make for very lengthy bills which are difficult to read and process. We would like to see that when there is more than one item of the same product, that these are added up.

For example, instead of 10 lines with 1 drink in each line. We want to see 1 line with 10 drinks and the total amount to be paid.

It will be easy for us to spit nights, products or elements if we have two guests in one room and they wanted to devide the final bill.

Currently guests checked-in with 0 balance show on the accounting ledger under 'to be resolved', this is creating so much extra work to check each individual reservation when no infact no action is required.
These reservations should fall under 'in house' section in the accounting ledger while they are checked-in and 'to be resolved' after the check-out date.

To add a column in multiple Reports (manly Accounting Report) with the Reservation number of the guest (Booking number). This could be used as a Primary Key to connect the different reports.

This could help us merging reports like Accounting Report and Reservation Report that right now are used for multiple tasks and requires hours of manually work from Finance and Operations teams.

The name of the guest can change before/after the check-in. So, name of the guest is not working good for merging reports.

Automaticly move all items to a new bill in case of a new reservation and added products and payments. This because we now have to move them manually. This takes a lot of time and unnecessary efford.

It will be great if you could post and close a partial settlement for a debtor. That means that you can deduct automatically this payment and eventually issue invoice again in debtor.

This means that guests who book through third parties who supply a VCC with commission deducted can get their formal document from the hotel if requested.

Mails are not send to the "Mail for billing" in the companie account, because there is only the button "Send to customer"

often the invoice should be sed to the companie, thats why we are happy about the new fiel "mail for billing" in the companie account. But unfortunately we cannot send the invoice from mews to another mail than the customer mail.

Currently when you create a routing rule you can select a product category to be routed. However when doing so you need to also select either the nights or city tax to be routed. It would be good if you could select just a product category.

It would be great if you could set mews to round all prices to the nearest euro (so no digits after the comma).

It would be useful if you could also activate or deactivate the "Includes detailed invoice items" option for a bookable service when creating an invoice, without having to jump into the depths of the financial settings.

Be able to add address or company's name if we make a mistake after closing the bill. The current SOP in place for this is not efficient and too complicated.

Right now you need to check every single customer in the accounting ledger when you want to invoice a guest because you can't see immediately which guest has booked via a company and which guest is just for leisure purposes. By adding an extra column with the registrated company you can see which guests needs to be invoiced and which don't.

It should be possible to change the order of the accounting category classifications on the manager report. For the moment it is in alphabetical order, which might make sense in english (as accommodation starts with an a), but is not satisfying in german (as Unterkunft starts with a U).

At the moment an invoice can only be sent to customer email address. Sometimes companies request the invoice to be sent to booker and finance department. We need ability to cc more email addresses when invoice is sent.

If we have to cancel an invoice, there should be an option to keep the products for the new invoice and not have to re-enter all the items. It happens so often that the guest calls and the invoice needs to be made out to the company after all and you have to re-enter everything. This needs too much time!!

When taking a manual payment such as on arrival, post as a payment against a deposit bill raised in same button, e.g. take payment and raise automatic deposit bill. This will save front desk time when checking in a high volume of guests that pay via pdq terminal on arrival and allow them more interaction time with the guest.

We need to differentiate the accounting category of the same type of transaction with different currencies. For example: Cash payment in CZK could have different accounting category than Cash payment in EUR.