2177 results found
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Undo booking cancellation
Once a reservation is canceled in Mews, unfortunately it must be recreated in case a guest decides they would like to stay. This can be inconvenient in case of no shows that must come the next day or reservations that may have been canceled accidentally. An additional feature to reinstate canceled bookings could help simplify these occasions as all booking details could be preserved and records would be unified.
812 votesHello Mewsers,
We are very happy to inform you that this feature has been added to the roadmap!
For users who would be interested in early access to the feature once we begin beta testing, please sign up to the Mews Beta testing program using the link below:
https://linktr.ee/mews_systems
Keep an eye on the release notes page for the final release:
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Red Line
we should have an option to click on the red line and see straight away where you have the overbooking. Sometimes the overbooking is two years later and you waste your time following the red line
413 votesThank you for the feedback, your idea has been opened for votes by the Mews community.
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Attach tasks to reservations
Implement a direct connection between tasks and reservations
394 votesHi Mewsers!
We are very happy to announce that we have released the functionality that will allow you to attach tasks to reservations.
Curious and want to learn more? Check out the Mews release notes page https://go.mews.com/tasks-releasenotes.
If you have any a few more questions about the feature, contact your account manager or the Mews customer care team.
Kind regards,
Aldair -
Send invoice directly to company profile
Our invoices need to be emailed directly to companies (i.e. Travel Agents or Businesses) directly. Currently you can only email to Customer Profiles, yet all the contact information for companies are stored in the Company profile. We move chargeback items to a Company Bill, so it seems illogical to then not be able to email the invoice directly to that company?
We waste so much valuable time saving the PDF down and manually sending the invoice through Gmail. There is a lot of room for human error here, where invoices don't ever get sent out.
385 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - Thank you again for sharing your idea!
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Split future reservations
Guests may know in advance that they have companions coming to stay for only part of their reservation. Therefore, properties may want to apply these changes as soon as possible, rather than waiting until after check-in. This additional feature could allow users to split future bookings as necessary.
371 votes -
Extended action log
With extending action log, you will be able to see more information about changes that have been made in your property.
370 votesHi there Mewsers!
You’ve asked and we’ve listened.
We upgraded the action log to make it more detailed and easier to use.
Below are some of the additional details that we’ve added.
Before, when a reservation moved to a different room, you couldn’t see which room it was in originally—now you’ll always see exactly how the reservation looked before and after each change.
We’ve enhanced updates for products. You’ll now be able trace for example, the additions of order items as well as the price adjustments made to your products.
And finally on the pricing side, no need for a calculator! You can now monitor and report on changes to prices with the both net and gross values, as well as the affects the changes you’ve made have on taxes.
We will continue working on updates to the action log for different sections of the system. Stay tuned for more!
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Split charges on bill
It's quite common for guests to book accommodation together, meaning that when they're ready to pay, they would like to split charges evenly or with some other percentage. Currently this is not possible in Mews, but an additional feature could allow billing charges to be split according to guest preferences before payment.
363 votes -
Create bookings from timeline
Create bookings directly from the timeline by clicking and dragging to pre-fill your date selection and then complete all remaining booking details
361 votes -
Change confirmed state to optional
Once a reservation has been confirmed in Mews, it is currently not possible to change that status to optional. Rather, the user must delete and recreate this reservation as optional in order to do so. Introducing the functionality to edit reservation status could help your front office simplify booking changes as they could update those details directly from the reservation module.
335 votes -
315 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Age-based pricing
For guests that are traveling with children, it is nice to give them a discounted price for some stay products, such as breakfast or excursions. Implementation of pricing for children can help to alleviate some of these costs for your customers and make pricing more attractive for families.
291 votesHey Mewsers, Good News! We started researching and collating information about this feature request and Age-based pricing is now on our roadmap as one of our priorities for 2021.
There will be several iterations of releases throughout this year as it is a complex subject that we are tackling. Including pricing, stay products, city taxes, and many more. We will continue to update you through this feature request but remember to check out our product webinars every month (the next one being tomorrow – https://www.mews.com/en/resources/webinars/product-webinar-march-2021) and also keep an eye on our release notes (https://www.mews.li/app/release-notes).
Thanks for your contribution to this request and we will continue to keep you posted.
The Mews Product Team
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Blacklist a guest profile from an automatic booking
When we receive a booking from our PMS, a new profile is automatically created. However if we had already blacklisted a profile with the same name, we must think about merging both profile. The idea would be if there is at least one common information (email adress, phone number, CC details), Mews should send us a notification to check if this is the same guest or not, and then we decide to blackist or not with a link available in the email notification.
288 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Mailing History Report
Allow properties to access their mail queue and preview emails sent to guests.
256 votes -
Inventory of stay products
Track inventory of stay products and introduce restrictions based on guest count
237 votes -
Split stay products per night
Currently, stay products are posted on bills on the day of a guest's checkout, however, this can complicate the billing process for some properties. Therefore, splitting stay products per night and listing them on day of consumption could be very helpful for clarity and also for reporting, as revenue per day would be visible in Accounting and Manager reports.
220 votesStay products are now posted on the date they’re consumed. All existing products have been replaced with products with the updated settings. Any products posted to an existing, future reservation were also updated to the new posting settings.
How do you like the feature so far and do you have any ideas for the future?
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Customized Bills & Invoices
Add more flexibility to how bill and invoice documents should appear to the customer.
211 votes -
Cancel products for group reservations
We can add products to all reservations simultaneously, but it is not possible to cancel them with one command. With the ability to cancel items from all bookings at the same time, managing stay products will become much more simplified.
199 votes -
Additional export schedule file formats
Add new type field in export schedule to choose between .xlsx, .csv or .pdf
193 votes -
Add a remove/delete option for the items you add in the billing section.
Add a remove/delete option for the items you add in the billing section. Rigth now the only option to remove/delete it is to post another item/service/product (in negative).
172 votesHello Mewsers,
We are very happy to inform you that we have released the new group billing screen!
On this screen you will be able to remove items that have accidentally been added to a bill.
We are currently working on the ability to automatically post negative charges (rebates) with a single click.
Please note this functionality is only available on the new billing screen which will continue to run along side the current billing module.
Keep an eye on our release notes page for more!
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Have an allotment as part of the block feature recently released
MEWS currently does not support allotment.
For a property with a lot of allotments contracts in place throughout the year and some with release on different dates i.e 1 room on 2 days release, 3 rooms on 5 days release etc. this is not manageable through the current block feature as there can only be one release date. Hence, all allotments need to be entered as individual blocks (which could be a very large number rather than just one block covering the whole year), this is just not sustainable. The alternative is to enter bookings as optional with release dates…169 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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