Split future reservations
Guests may know in advance that they have companions coming to stay for only part of their reservation. Therefore, properties may want to apply these changes as soon as possible, rather than waiting until after check-in. This additional feature could allow users to split future bookings as necessary.
-
Leif Penning commented
In addition, show splited reservations in the time table. Or maybe at the CO-Report at moving day.
-
Ethan R commented
There is splitting existing reservations (moving rooms) and giving the ability for people to book split reservations.
The first is now implemented. How are we looking on the 2nd? Is there another post?
-
Franziska Gartmann commented
once upon a time....
there was a idea (see above) that would be so very helpful for the hotels, but for some reason MEWS thinks that this is not priority for the development department....and since then they lived unhappily ever after
-
Richard commented
Mews is such a great system! ...but I can't believe that I still have to manually make a new reservation and cancel some nights of the original reservation and then check if all prices etc. are still correct, just to be able to fit in a reservation where a change of rooms can't be avoided. This happens all the time in peak season, especially when people book longer stays in a dorm. What's even more ridiculous about this is the fact that the function is actually already in the system, it does exist - but for some weird reason the button only appears once a reservation is checked in. This makes no sense to me. Pleeeease solve this issue - you advertise not only to hotels, but also specifically to hostels and this is something hostels need, especially in peak season.
-
Ethan R commented
We need this as we often move guests from room to room to fit them in when we near maximum occupancy.
-
Matthias Hautekiet commented
Fantastic idea which should be implemented urgently.
This would save so much time. -
Sam commented
Yes this would save so much time and avoid manual errors. Currently if we need to split a future reservation we need to create a new reservation match segment, rate code, rates etc. and amend the current reservation end date. Splitting reservations is a common practise, perhaps a large group is coming during the stay so the guest needs to change rooms, or the guest is wanting to upgrade the space category but only for part of the stay.
-
Sam Eastham commented
Having to try and re-book parts of OTA bookings is painful. This would make life so much easier on MEWS
-
Laura Fontaine commented
Great Idea !!
-
Claudia van Poelgeest commented
Fantastic idea! It will make worklife much easier!
-
Stan Stukje commented
This is brilliant
-
Daniela Gullo commented
I would like to suggest to implement the possibility to split a future reservations.
It's better to allocate the reservation straight away instead of waiting the day of the check in as the beds available might be booked in the meantime and this will effect the allocation of the reservation on the red line.
Please consider this idea. It will improve the allocation system and guest experience too. -
Toni Garau commented
It is necessary to be able to process a booking, where the guest stays for example the first night in on room type, and the second night changes to a different room type for the rest of the stay.
I have worked at a small boutique hotel, and in high seasson, it was totally normal to offer a guest a stay with scheduled room change. Or a guest wants to stay in the Suite which is occupied the first night by another guest, so they accept another room category for the first night.
To sum up, we need to be able to assign spaces per dates in the same reservation (not being forced to create different reservations)
Example: Check in 01.01.2021 - check out 05.01.2021
Room #20 from 01.01.2021 until 02.01.2021
Room #56 from 02.01.2021 until 05.01.2021With rates would not be a problem, as mews allows us to introduce different rates per day
-
Manon Van Megen commented
i agree
-
Christian Furtner commented
Yes, or for families where some family members arrive later. So we could already assign a different amount of people and the according names to the reservation (first 3 days 1 person, rest of the stay 4 persons).
-
Joey Mottershead commented
THIS WOULD BE AMAZING! As a smaller hostel we regularly have to split reservations to make the most of our availability, it is VERY time consuming having to shorten and create new bookings before arrival.
-
Josh McLinton commented
This would be extremely useful, currently having to shorten stays and make a new reservation to split the future bookings is very time-consuming.
-
Hanan Khalil commented
This would be an extremely useful feature to have as it would be very time saving!
-
Emma Pettit commented
YESSSSSSSSSSSSSSSSSSSSSSSSSS
-
Niels Bax commented
Would be very nice to have.