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  1. 102 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Sam supported this idea  · 
  2. 110 votes

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    Sam supported this idea  · 
  3. 69 votes

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    Hi all,

    Thanks to the current feedback, we decided to move back this idea to be upvoted.

    We did release Mews Terminals, however, due to security reasons, we will not store that card for future use.

    Most of the upvotes mentioned that they’d like that functionality – even though the current Mews terminal is a huge step towards automation – providing the possibility to charge or pre-authorize a card without the need to ask a guest to give you card details & where you’d need to type in manually back information to Mews…

    Looking forward to hearing more about this!

    Sam supported this idea  · 
  4. 53 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
    Sam supported this idea  · 
  5. 63 votes

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    Sam supported this idea  · 
  6. 84 votes

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  7. 220 votes

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  8. 127 votes

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  9. 144 votes

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  10. 291 votes

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    An error occurred while saving the comment
    Sam commented  · 

    This is still a major issue, many OTA's create a generic email address so this is not a way to block the guests from booking and staying. Manually checking names for possible profiles to merge is also not a solution when you use kiosks.
    We really need a better alert and guests need to be blocked from using kiosks if there is a possibility they match a blocked profile.

    Sam supported this idea  · 
  11. 19 votes

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    Hello from the Mews product team. 

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. 

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Sam supported this idea  · 
  12. 4 votes

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    Sam supported this idea  · 
  13. 6 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Sam supported this idea  · 
  14. 6 votes

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  15. 8 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    An error occurred while saving the comment
    Sam commented  · 

    This would be so helpful to save clicks! Whenever we lock a reservation we add the reason why it is locked, often the team 'forget' to add the comments because it is not a fast process.

    Sam supported this idea  · 
  16. 16 votes

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  17. 8 votes

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    Sam commented  · 

    Often there are many notes on a reservation, mostly unnecessary from the channel manager causing the team to miss important notes.
    Having a pop up or being able to classify these notes on property level will help to ensure notes are not missed.

    Sam supported this idea  · 
  18. 34 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Sam supported this idea  · 
  19. 724 votes

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    Sam supported this idea  · 
    An error occurred while saving the comment
    Sam commented  · 

    Good idea, staff cannot even access the mail queue without admin access so front desk and reservation team have no clue if a email is actually delivered or not.

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    Sam commented  · 
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    Sam commented  · 

    This is essential for Front Desk and Reservations as they are the guest facing roles and the ones questioning if confirmations etc were sent.

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    Sam commented  · 

    This was only released for admins - would be great to front office and reservations to view this since they are the guest facing departments who need to check.

  20. 51 votes

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    Sam supported this idea  · 
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