Occupancy overview in dashboard only 7 days ahead, while need is there to have similar overview for 14 days, this makes planning staff for Restaurants, Housekeeping much easier. If you click on Occupancy then the data comes out, completely different. The overview for 14 days, would be a great asset and make life easier.

Mews reporting only takes into account a COUNTRY of origin when filtering reports by ADDRESS. Most of the guests in North America are local guests. Therefore, address reporting is not insightftul for the local market.

Having the insight on which city and state guests come from is extremely valuable in the US and Canada. Current ADDRESS filter is not sufficient for the Market in North America.

To make this report sufficient, properties should be able to filter their guest address by:
CITY
STATE (US)
PROVINCE (Canada)
TERRITORY (US + Canada)

It would be helpful to have the companies in the "Guest in House" report.
We have specific terms and conditions with companies, our staff would know directly if a person have specific conditions with the company on this report

When filter for Cancelled reservations in the reservation report, the status cancelled should be ticked when looking for cancelled reservations.

would be nice if you could set the interval in the report export scheduled into "next morning", so you do not also see the reservations for the next evening.

Address in the Reservation Report should be broken down and not in one cell. It leads to the impossibility to use those data.

My use case is as follows:

I would like to be able to select all guests coming from specific cities/countries to be more efficient and quick when communicating (specially relevant in terms of COVID when you have a lot of cancellations coming from certain countries/cities)

Consumption date of once products is not shown on the Guest in house report. This report is used by the F&B team to determine whether a specific guest has purchased breakfast or not on a particular day. Product report does not show room numbers and therefore cannot be used when guests come to the restaurant.

Please add the consumption date of "Once" products so it can be easily visible on a single report without needing to add notes.

at the "arriving customer profile" and "in house customer profile" reports the E-Mail address is missing on the browser view.
This view is used from reservation and reception to ensure that the profiles are completed.
As the E-Mailadress is important for the whole communication (pre arrival, during stay, post departure and marketing) it is important to get an easy excess to the information on which profile the E-Mail address is missing.

Possibility of generating a report giving detailed and / or global income for a group, a set of rooms, a company, an agency etc ...

There should be a report where we can extract the stays that have been shorten or extended in the reservations report

In Germany, we are legally required to send a monthly report of used and offered roomnights and nationalities to the authorities. In my last training, I found out that there is such a feature/integration already existing for Belgium, Switzerland and Italy etc. Can we please also have this for Germany so not every Hotelier has to check and calculate various reports to get all the information?
That would be a great thing!! :)

All departments use different reports and different functions, it would be ideal and save time, if we were able to pin the reports that each person uses or functions to the home screen for each property.

The advantage is that you can save time going through several drop down menus. as an example I use the Merchant Balance everyday and have to use go through the drop down menu every time.

At the moment there is no way to check Outstanding Balances in a report format for a particular day.

Having a daily or 'period wise' Outstanding Balance Report will help front desk receptionist and supervisors to monitor payments for check in/ check out guests with ease and not miss out a guest who has not paid.

A status with a green 'tick' can also be placed on the reservation on the timeline to visually help front desk agents to point out which reservation has a pending balance if any.

at the "arriving customer profile" and "in house customer profile" reports the possibility set filters is missing on the browser view.

So ther is no possibility just to show customers with missing information, or just with missing the date of birth, or just the adress, just the E-Mail address or so on.

When you add a product to a reservation, you can enter a consumption time.
If you work with shifts/meal times for instance, it would be nice to have the consumption time (hh:mm) in your product report.

Segments have been added to service products but there is no way to see them or sort them currently