Mews Operations (PMS)

Mews Operations (PMS)

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  1. When a guest checks in via MEWS Kiosk we do not receive any information (mail?) about the check in. During the CI process a registration form is filled out and signed with all the necessary data for the registration to the city. All Registration forms of each day are digitally collected. Due to the CI via Kiosk it is hard for our receptionists to keep track of all the registration forms and collect them daily.

    20 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  2. Develop PMS reporting package for US Properties that emulates similar reports found in Opera that can be printed, exported by property and accounting team. may or may not be integrated with a Back Office Accounting Software. This would include but not limited to:

    Income Journal
    Trial Balance
    Manager Flash Report
    Market Segmentation Report
    Deposit Posted Report
    HIgh Balance/Credit Report
    Corrections, Allowance & Rebate Report
    Transaction Report by Cost Center
    Revenue by Transaction Code
    Reservation Report with Notes
    Group Pick-up Report
    Checkout with Balance Report
    Other Accounting Reports

    3 votes

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  3. Increase the current limit of accounting categories to have a greater level of granularity in the accounting report

    2 votes

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  4. It would be really usefull if we could check the number of room night and its ADR per segment, as in the Reservation Report

    3 votes

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  5. Some small changes in the usability:
    - Simplification of the date input for reports and reservation window, in which the start and end correlate to each other. If I select a start date in the future, the end date will also appear in the future, similar to the reservation input.
    - Make grayed numbers selectable at the date of the next month.
    - Extend reservation and manager report by another date input for the following functions: how many bookings were made in time period X for time period Y.
    - Enable statistics showing which nightly added products are assigned to…

    3 votes

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  6. To expand on the new Group Blocks feature, I would love a simple Group Block Agreement form/report that summarizes the number of rooms blocked, the dates associated with the rooms and the nightly (pre-tax) rooms rate.

    It would have a customizable "terms" section where we can note cancelation policies, block release date etc and have a signature page for the client to sign.

    Right now we have to generate this outside of Mews, which creates additional work. Happy to send you a sample of what we are looking for!

    Thanks for listening!

    2 votes

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    Hello Stacy,


    Thank you very much for sharing your feedback with us. If you are able to share an example, that would be very helpful for us to understand the information you envision being added to a block.


    Which types of groups would you typically add "terms' for? For example corporates or leisure. 

  7. The Check Out Report is just possible for today. The Report would also be good to check the check outs for the next day

    2 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  8. The Availability block report (i.e. once exported to Excel) only outlines the blocks that are in place however it would be great to include further details such as how many rooms are held in each block.

    8 votes

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  9. Make reports also available in readable PDF instead of excel with numerous tabs and columns

    10 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  10. For reporting purposes and data analysis, it would be good to have the possibility to chose whether or not we want to incl/excl OOO rooms. At the moment, MEWS deducts this automatically

    10 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  11. have a simple "unused rooms" report available for legionella checks. Possibility to change number of unused nights.

    6 votes

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    3 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  12. We have products in resort referred to as Family Eat Free. When exporting the report we need to see how many adults and kids are staying on said product to ensure we honor the correct amount of kids meals vs adult meals. When exporting the guest list, we can only see amount of guests in the room but loose the breakdown seen in the companion column. Need report that include by room number, name, how many adults and kids and what product.

    1 vote

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  13. Wir benötigen einen Bericht, welcher täglich automatisch erstellt wird (Export-Zeitpläne) und welcher uns folgende Information gibt:

    1. einen Bericht mit Information: Zimmernummer + Anzahl Personen im Zimmer Weitere Informationen wie Namen oder Adresse dürfen aus Datenschutzgründen nicht auf dem Bericht stehen.

    Der Bericht wird am Abend erstellt und soll alle erwarteten und bereits
    eingecheckten Gäste auflisten.

    Dieser Bericht ist wichtig für den Ernstfall (Evakuierung) durch die Feuerwehr ö.ä.


    1. einen Bericht mit den Informationen: Zimmernummer, Namen, Anzahl Personen, Firma, Produkt Frühstück, Sortiert nach Gruppe.

    Diesen Bericht kann ich erstellen. Wenn ich ihn jedoch als Export-Zeitplan mir zusenden lasse, dann erscheinen zusätzliche Informationen,…

    3 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  14. Just an example: Currently it is hard to find out the number of breakfasts sold. This is because the breakfast can be a "Stay product" and a product that gets added via the billing screen.

    In order to calculate the total number of breakfasts sold, you need to run two reports:

    1. Product report for all "stay product" breakfasts

    2. Accounting report for all "billing screen" breakfasts (Mode: Grouped; you cannot use the Excel export because it won't show the "Count". You need to get the "Count" number from within Mews)

    Another workaround would be to use the Accounting Report and divide…

    3 votes

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  15. In the action Logs, UTC is used to describe all actions, however this doesn't make sence for our propterty as we use CEST. Therefore we would suggest to use the time where a proptery is located instead of UTC so we don't need to manually calculate the changes each time.

    3 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  16. show reservation report monthly grouped, so you can compare serveral month with each other in the "total modus".

    1 vote

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  17. In my opinion it would better to view all information in one screen and avoid going to second screen. Thus we do not have to click multiple times to check availability status for each day rather we can have the full overview in one scree. Please add each space category and it's availability also in the first window / overview.

    1 vote

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  18. Check-in Queue. If a guest arrives but the room is not ready, there should be a function that we can check-in to show they are in the building awaiting on the room.

    3 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  19. It would be helpful to have the companies in the "Guest in House" report.
    We have specific terms and conditions with companies, our staff would know directly if a person have specific conditions with the company on this report

    26 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  20. With the new availability report I am missing the calendar dates.
    What is important to check the availability for example with close-out dates.

    Is it possible to add the calendar to the new availability report ?

    This would really help. Now I am still working with the old report.

    4 votes

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    released  ·  Anonymous responded

    Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://www.mews.li/app/release-notes. Thank you again for sharing your idea!

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