Skip to content

Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

247 results found

  1. We have a mandatory field for canelationreason when we cancel a product, but there is no report for checking this proccesses.
    We need a report sorted by products with reason, guest name, booking date and cancellation date etc.
    As it is now, checking is extremely time-consuming because you have to search for everything individually.

    16 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Currently, only Bill Counters have filters in the Bills & Invoices Report - We should consider the Credit Note Counters as well.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. The current product report in MEWS is focus mainly on products sold against the guest stats. While The Product checklist will report on consumed and the purchased products.

    But, this report only shows the totals per day and not in which accommodation/room the product should be inserted in.

    The request is to have also de view in the report about in which room this product is added.

    Thanks!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Have a column for space status in the check out report so that the reception can see if the room has been cleaned or not . If the guest did leave without checking out and hk has cleaned the room, it automatically makes it dirty if we check the room out, therefore to make sure/make it easier to see the room status so that the reception can change the status back to inspected without having to click in to each reservation.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. It would be helpful to see the the balance of the reservation in the reservation overview

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Ein Bericht, ähnlich dem Reservierungsüberblick nur mit folgenden Informationen für das externe Housekeeping:
    1. Gliederung in Zimmerkategorien
    2. Anreise und Abreise
    3. Name des Gastes (optional)
    4. Anzahl Personen gegliedert in Kinder und Erwachsene
    5. Produkte (Hund, Late Check-out, Early Check-in usw.)
    6. Gästenotizen und Hauseigene Notizen

    Dieser Bericht sollte ebenfalls automatisch gesendet werden können.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Dear Team,

    This function work super for a Breakfast List as an overview.

    May I recommend:

    1) We are able to print this report for our Kitchen Team as well for our Breakfast Team. They unfortunately do not use MEWS.
    2) Would there be an option to add the Guests "Customer Notes" there we add under the F&B Notes, if the Guest if allergic to anything for example.

    Thank you in advanced.

    Kind Regards,

    Amit

    40 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. It would be great to have reports scheduled via email so that we can monitor multiple properties production / res made yesterday / manager flash via pdf quickly on an email instead of running each single report

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Display accounting report by day/week/month/etc.. Currently, when selecting a time period, the report shows all revenue posted in that time as totals per category. If you want to find data on a day by day, or month by month, etc., you have to set the filters up separately each time.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Currently, the option to print a reservation report isn't very useful because it tries to print too many columns and it doesn't display the information very well. It would be great to be able to fully customize the columns in the reservation report and then have a better option to print the report. My team likes to print the reservation report daily, but they don't need all of the default columns that are included in the report when you try and print it. I know you can export the report to excel and edit the columns there, but that isn't…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Create an automatic scheduled Reservation Report-link with specific filter on default. Just like the scheduled reports that we have today, but that we only receive an link / URL directly to the list in Mews. Also in a security perspective - that we don't have our guest's name sent to our emails everyday with all the booking information. It would be more secure to receive a link so you need to actually log in to Mews to have all the data.

    It is so much easier to handle the Reservation List directly in Mews, than operate with PDF.list's.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Il serait très utile de pouvoir filtrer plus précisément le journal d’activité (Action Log) dans MEWS, afin d’améliorer le suivi et la traçabilité des actions. Voici quelques suggestions concrètes : Pouvoir sélectionner plusieurs utilisateurs à la fois, ou encore mieux, des groupes d’utilisateurs ou des départements entiers (ex. : toute l’équipe de réception) ; Filtrer par plusieurs types de modifications de réservation simultanément (ex. : changement de dates, de tarif, de chambre, d’état de réservation, etc.) ; Améliorer l’affichage des actions : nous utilisons MEWS en français, mais l’Action Log reste en anglais, avec des termes très techniques peu lisibles pour une…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Hi there,

    I would like to ask if there is a possibility to work on a report in order to calculate the forecast for the coming months. I have been looking at both the ‘Manager Report’ as well as the ‘Reservations Report’, and unfortunately I can't find the way. Has anyone had the same question as me and found a way to work on it? Thanks in advance.

    Thank you in advance.

    Best,
    Asensio

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Hi,

    Even though we can name the schedule, we receive the report with its standard name: Accounting Report - Reservation Report....
    This creates confusion as we use the same report with different filters every day, but both are named the same...
    Could it be arranged that the report (excel sheet) inherits the name of the schedule?

    Thanks

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. In case of a fire event, it would be beneficial to have ability to open in house report from your phone on the Mobile App, especially if reception is the place that is on fire.
    Having to always print it from PC is not the most convenient.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Die zu erledigenden Aufgaben in der Dashboard-Liste sollten auswählbar sein. Derzeit sind zuviel Nonsens-Aufgaben darin und die Liste verliert damit ihre Übersicht und ihren Sinn

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. It is essential for us to track which rooms are performing well in terms of mini/maxi bar sales, as our hotel offers different collections in the mini/maxi bars across various rooms. Therefore, we need a report detailing mini/maxi bar consumption by room number.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. It is not possible to schedule reports into a PDF in de scheduled exports.
    When you can have it in PDF it's easier to review the reports for us.

    45 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. When searching for forecasting future facing occupancy and revenue data, there is not currently a report that allows us to see occupancy and revenue data by month, by space category, and compared to the same data at this time in previous year(s).

    What I'd request is a report that allows the data to be formulated as compared to previous year(s) as of a specific date. The example would be if a property currently has 500 nights pre-booked for 2025 for $100,000 in gross bookings, and last year at this point there were 300 nights pre-booked for $65,000 in gross bookings.…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. It should be possible to get a full data export of all guest profiles existing in Mews. Having multiple properties sharing 1 guest database, I do not want to use/create reports per hotel/per period. That is time consuming and report data is limited. I just need 1 data dump with all guest profiles.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?