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  1. With the new availability report I am missing the calendar dates.
    What is important to check the availability for example with close-out dates.

    Is it possible to add the calendar to the new availability report ?

    This would really help. Now I am still working with the old report.

    4 votes

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    released  ·  Anonymous responded

    Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://www.mews.li/app/release-notes. Thank you again for sharing your idea!

  2. Mit Eurem Report "Guest-In-House" hab ich leider ziemlich Zeitaufwand, da ich für unsere Etagenfrauen alles manuell ankreuzen muss, welche Zimmer zu reinigen sind und für den Frühstücksservice ankreuzen muss, welche Gäste abreisen oder inhouse Frühstücken kommen, da dieser Report die Zimmer durchmischt nach An-Abreise und Bleibende aufgeführt.
    Uebersichtlicher wäre ein Report wo alle Anreisen, alle Abreisen und alle Bleibenden Gäste auf einem Report unterteilt aufgeführt sind, so wie ich das von base7 kenne. Ich bin überrascht, das so ein Report bei Mews nicht existiert und das erschwert uns erheblich das Arbeiten!!!!!!!!!!!!!!!

    2 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. The guest in-house report can print the product details, however, it printing all the guests NOT only the selected the products, can you please advise if we can print the list ONLY with the selected products? I did the filter in the products, but the report still the same listed all guests with or without selected products??Can you make a filter to show only guests with the selected products???
    Now a list is created with all guests in house mentioning the ones having the selected product.

    3 votes

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  4. In order to reconcile accounting ledger with Sage reports, would it be possible to include guest number (displayed in tab internals of guest profile) and not only guest name?

    1 vote

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  5. Currently the Reservations Report Arrival screen can be viewed. Many properties print this report to view any actionable items or notes. Currently, Mew has an export but the data has all the reservation information including address, credit card details, etc... that is not needed. Just need the ability to view/print on PDF basic guest arrival information especially notes that fit on a page.

    These reports are not just backup reports, but used every day by the front desk team and are printed/viewed upon demand.

    16 votes

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    2 comments  ·  Reports  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  6. Currently, the Mews Manager Report provides day by day revenue and basic statistics. Group by Accounting Category perfect. However, it would be great to add another filter to be able to see a complete breakdown of Occupancy %, Room Revenue by Market Segment including Rooms Occupied, ADR, Room Revenue, Number of Guests all in one report.

    This filter currently exists in the Reservations Report. This is extremely helpful to see this complete detail on one report rather than have to go to another report to find the detail. As it exists now, Room Statistics and Revenue are Totals only. Save…

    14 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  7. As a house use, could you please have a new category called " Complementary" on availabity/occupancy report. Today I use a special rate, and I have to go on reservation overvieww and check one by one. In your internal report, we want an occupancy rate, and Average daily rate without Complementaries rooms.

    3 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  8. F&B report that shows andy additional food and beverage spend that is not a product included in a package/filtered by rate

    2 votes

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    unlikely  ·  0 comments  ·  Reports  ·  Admin →
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  9. It would be ideal to see the number of room nights per booking that have been cancelled when running a Reservation Report with "Status is Cancelled". At the moment the report generates with the number of nights all reported as ‘0’.

    1 vote

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    Hello from the Mews product team,


    Thank you for sharing your feedback with us.


    In order to view the number of cancelled room nights in the reservation report, please ensure that your filters are set to the following 


    • Filter: Canceled
    • Status: Canceled


    The Status filter does not have the cancelled state loaded automatically, it must be manually selected in order to see the number of cancelled nights.


    Should you encounter any issues please contact our support team for future assistance.

  10. would be nice if you could set the interval in the report export scheduled into "next morning", so you do not also see the reservations for the next evening.

    13 votes

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    2 comments  ·  Reports  ·  Admin →
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    Hello Mewsers,


    Thank you for sharing your feedback with us. We are very happy to announce that we have now officially released the digitised version of the breakfast list in Mews.


    You can learn more about this functionality on our release notes page.


    And view a full demo in link below:


    https://www.loom.com/share/d487228e5bcd4cbb8e85d0311303bf2b?sid=e3b3da25-f6d6-41a6-b4ef-17f4875cc6d9


    We look forward to your continued feedback.


    Kind regards,

    Aldair Borges


  11. I would like to print a report of arrivals from the past which shows the guests ACTUAL check in time. Any report I produce shows the general 3pm arrival time but not the actual time the check in was performed on the system.

    2 votes

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    1 comment  ·  Reports  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  12. It will be grate if you could generate in PDF, and print all the grouped reports without details (only the total of each line who are in bold).

    1 vote

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    idea to upvote  ·  0 comments  ·  Reports  ·  Admin →
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  13. When we compare the Managers report to other reports in Mews reports & analytics & 3rd party systems that are extracting data via the API we see variances between data. We've been advised that the Managers Report is a snapshot report & does not use live data, when reservations change inside the editable window the Snapshot Managers report is not updated.

    The managers report and it's format is great but we suggest having the managers report as a live report which queries the database when ran and returns true/accurate numbers that stack up to the the API output.

    1 vote

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  14. When clicking on Occupancy, and then hovering the cursor over the various cells, there's lots of information show (which is great!)

    It shows the Average Daily Rate, but would it be possible to also have displayed what the Total Room Revenue is too? e.g. ADR $200.00 x 38 rooms = $7,600.00.

    2 votes

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    unlikely  ·  1 comment  ·  Reports  ·  Admin →
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  15. We need to be able to quickly and efficiently e-mail reports to other departments, and it is too fiddly and time-consuming to export, then download, the save somewhere, then attach as an e-mail and send.

    Could it be possible to add an option to e-mail a report directly from the Exports?

    3 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  16. Have a filter in the reservations report for "staying period".

    For example, I want to look at bookings created on 04/10/2021 that are staying between 1st November and 31st November

    3 votes

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  17. Being able to group segments together for reporting purposes E.g. segment "Negotiated" could include "Negotiated - Leisure", "Negotiated Business" etc.

    2 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  18. Currently reservations that are cancelled partly are still counted full in the total room nights in the Reservations Report.

    However the total rooms revenue is only confirmed and optional revenue (with filter confirmed, optional, checked in, checked out selected).

    It would be more clear if the calculations are the same. In my opinion cancelled nights shouldn't be counted if not selected in the filter.

    2 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  19. When clicking on Occupancy, and then hovering the cursor over the various cells, there's lots of information show (which is great!)

    It shows 'Customers' but it would be great if this could be further broken down into adults/children/infants. Could this be a possiblity?

    2 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  20. Hello Mewsers, I think your new availability view is great! It would be even better if you could click directly on the optional reservations and see all reservations staying or arriving in the hotel at that date.

    1 vote

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    unlikely  ·  0 comments  ·  Reports  ·  Admin →
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