Mews Operations (PMS)

Mews Operations (PMS)

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. New billing screen is not making payments any easier to sort out. Can this be reverted back to the old billing screen.

    106 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for your feedback.

    At Mews we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

    Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

    We’ve split the new billing screen into two views for you:

    Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the…

  2. I think, the new billings view is illegible and I wish, the old view will stay for ever. It was easier. I don't know, why Mews is changing something what is working well!!

    81 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for your feedback.

    As you may know we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

    Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

    We’ve split the new billing screen into two views for you:

    Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by…

  3. Add an option in settings to set the Billing screen standard to the 'Old Billing Screen' or the new 'Group Billing Screen'. That way, if the original billing screen is prefered you do not have to change the screen manually everytime.

    52 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    10 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for your feedback.

    We have added functionality that will allow you to switch between the new and old billing screens. However, we will soon be removing the old billing screen towards the end of February 2021.

    We’ve introduced the new billing screen to give you a simplistic overview of all your bills in one place.

    Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

    We’ve split the new billing screen into two views for you:

    Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items…

  4. The new Billing screen is just horrible.
    I switch to the old billing screen everytime and i guess i am not the only one doing that. When i ask others, they think the same.
    Having a vertical menu is not a bad idea, but I cannot use the new menu because its a pain ****** to read what's on the screen.
    Everything is in the same white square, and I can barely see what is what except if i take time to focus on the screen... What is the point of having a social media-like interface if it burns my

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for your feedback and comments.

    The new billing screen was introduced in order to give you a simplistic overview of all your bills in one place. Allowing for a more efficient overview for larger reservation groups.

    Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to allowing Mews to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

    We’ve designed the new billing screen in a way that can scale with you. Built on newer and smarter technology, the new billing screen supports both groups and individual bills. The screen now works at speed and allows you to see more and do more as you scale.

    Below, we’ll explore just a few of the new…

  5. The new billing screen is way too confusing and not clear at all.. The old one was perfect and everything was easy to use and to check on.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Sabrina,

    Thank you for your feedback.

    We’ve introduced the new billing screen to give you a simplistic overview of all your bills in one place.

    Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to allowing Mews to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

    We’ve split the new billing screen into two views for you:

    Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the bill icon across the system.

    To learn more about the new individual billing screen, please…

  6. I just want to know why they are complicating the billing screen at a time when there were no issues with it? We don't understand. We feel a little held ******* by this design flaw. The old billing screen is a godsend for Accounting. It makes the workflow so much smoother. We feel as though the new billing screen is an eyesore and hard to read. It makes things take longer and is more confusing. The old billing screen is clear, concise, and fast. Reading left to right is more natural than top to bottom. Also drag and drop is…

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Karl,

    Thank you for sharing your feedback with us.

    We’ve introduced the new billing screen to give you a simplistic overview of all your bills in one place.

    Built on newer, smarter and faster technology, the new billing screen opens up a new world of possibilities. From the new features that have been added within the initial release, to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

    We’ve split the new billing screen into two views for you:

    Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the bill icon across the system.

    To learn more about the new…

  7. Being able to customize the colors of the space status as right now it is hard to tell the difference.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Timeline  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team.

    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered.

    We at Mews follow strict design guidelines and principles and customising the colours on the timeline is currently not something we will be working on. We constantly review our design choices and will keep usability and accessibility very close in our decision making process.

    Thank you for sharing your suggestions.

  8. By clicking on billing now, you get to the new version.
    Please bring the old billing back and open maybe another button for the new billing. The gerenal one should be the old.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Sabrina,

    Thank you for your feedback.

    We have added functionality that will allow you to switch between the new and old billing screens. However, we will soon be removing the old billing screen towards the end of February 2021.

    Are you you able to share with us any tasks you feel that you are unable to perform in the new billing screen compared to the old one?

  9. Properties should be able to customize their own origins as they may need to use more than the hardcoded ones, mainly for reporting purposes

    82 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. Unfortunately, this request does not align with the Mews product strategy and has not received the necessary upvotes to be added to the Mews development roadmap. Therefore it is unlikely to be delivered. Thank you for sharing your suggestions.

  10. choose where you would like to print the text on the reg card (currently on the right hand margin and most guests read from left to right rather than right to left).

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Simone,

    Thank you for sharing your feedback. All headers on registration cards are left aligned, whereas free text fields added to the registration cards are right aligned during printing.

    The reason the alignment is set this way, is to allow our uses and guests to easily see when text (such as a name or email for example) has been added to the registration card rather than having all the text stacked. The additional white space on left is added to allow users to write additional text without obstructing the original format.

    The current format has been selected for ease of use. It is therefore unlikely that it will be adjusted in the near future.

  11. I want to pick which fields are mandatory in reservation screen (segment, company, phone number)

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for your feedback and suggestion.

    All required fields in the PMS are based on legal requirements. It is unlikely that we will allow the modification of required fields, or the addition of mandatory fields that do no meet legal standards in each region in the near future.

  12. Implement Timeline style arrows in the top left corner of the Reservation overview report for easy maneuvering between nearby dates.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mewsers,

    Thank you for your suggestion.

    The reservation overview report follows the standard Mews reporting format.

    All reports follow a date selector style for date navigation. In order to keep report formats consistent is unlikely that date arrows will be added to the reservation overview report.

  13. Be able to add a company name after closing a bill or change the company name if we made a mistake

    34 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
    unlikely  ·  Allison Chihak responded

    What can legally be changed on a closed bill or invoice is different for each country. If you have a specific case for your country, could you please create a new feature request for your specific country and use case?

    We’d like to collect requests per country for this idea.

  14. for hostels would be a better overview to see which beds belong to the same room

    28 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Timeline  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for your feedback, It is unlikely that we will be altering the thickness of the lines between dorms.

    We are currently updating the contrast of colours within the system which will assist in making the lines more visible and stand out from the background colour.

    Kind regards,

    Aldair
    Mews Product Team

  15. 152 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Mewsers, we do understand that this idea is really important to the Mews Hospitality Community, and whilst it’s not something on the Mews roadmap, we have an exciting update from one of the Mews integration partners!

    Mews Marketplace now offers a connection to Omniboost Allotments (https://www.mews.com/en/products/marketplace/omniboost-allotments) with which you can add the functionality of creating allotment blocks and reservations to your MEWS property.

    Simply log-in to Mews, click on Marketplace → Event Management → Omniboost Allotments, select ‘Create new account’ and subscribe!

  16. in the reservationo verzicht you see, after the adjustment of the way of showing the tourist tax, now every day a new post of the tourist tax. This is not a problem with a short stay. but if a guest stays for 3 months it becomes a very long list and not really clear anymore.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    unlikely  ·  0 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
  17. If the arrival time is before the departure time we still want to be able to assign the same room

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hello, thank you for your feedback.

    It is unlikely that we will permit the ability to check more than one reservation in a room at one time as this action would be prone to inconsistent reporting in Mews as well as your distribution channels.

  18. We should be able to change reservations after they are paid.
    Change number of persons in dorm and cancel taxes.

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
    unlikely  ·  Allison Chihak responded

    Hi Mewsers,

    In some countries, taxes or the number of people on the reservation are automatically reported to the government. It’s illegal to edit this information after it’s been reported.

    If you’d like to edit this information for your specific country, please add a new feature request and we’ll look into the laws one by one.

  19. Who wants to pay VAT on something we didn't get paid for !!!!

    When an item is offered with the Complimentary external payment, cancel the VAT of the item.

    27 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
    unlikely  ·  Mews Product Team responded

    The optimal way to handle this is to have a complimentary product with a negative price and the same VAT and use it to balance out the original item instead of using a complimentary type of payment. The VAT will be balanced to 0 and doesn’t need to be paid and count of items will still be trackable.

  20. It would be very handy to be able to assign a certain product to a room category.

    For example, we have a room category that is dog-friendly and we charge a one off fee. I want the guests to have the option to select the product when making a booking but also restrict them from booking it in another room category.

    18 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    unlikely  ·  Mews Product Team responded

    Hi, thank you very much for the idea!
    I must let you know that is unlikely to happen in the near future, but the idea will be still open for voting and we will keep an eye on it! Many thanks and talk to you all soon!

← Previous 1
  • Don't see your idea?