1945 results found
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Room plan
What about a room plan where we can see a map of the rooms by floors (filter), and know exactly where they are located. It would be really helpful at the time of assigning rooms or help guests with their wishes about "room facing the backyard instead of the road" and long etc. This map could show in which status is the room so we could see if the room is inspected or not, occupied or not, etc. Could this may be a future feature for Mews?
Thank you for reading this suggestion!4 votes -
Prioritize clean rooms in the Room Auto Assignment feature.
Prioritize clean rooms in the Room Auto Assignment feature.
4 votes -
Créer un mail de proposition pour un groupe créé dans Bloc de disponibilité
Créer un mail de proposition pour un groupe créé dans Bloc de disponibilité.
Cela permettrai d'envoyer la proposition par Mews comme pour une réservation d'individuelle.
Merci :)4 votes -
Charge per hour for Early Check In / Late Check Out
It would be great if it were possible to set an early check-in and early check-out rate per hour. Currently, only a fixed price can be selected, which limits our ability to charge more for these options.
4 votes -
Room Availability Display During Peak Season
Dear all,
We are currently in Peak Season, and the hotel is fully booked on certain dates. However, we have noticed an issue where, despite some room categories being overbooked, the hotel remains open for new reservations. This situation should ideally not occur, or there should be an alert indicating that the hotel is fully booked, requiring validation for any overbooking.
For example:
The hotel has 15 rooms in total, divided into 3 categories (Classic, Superior, and Sea View, with 5 rooms each).
For the night of December 31st, the hotel is FULL (15 rooms sold), but there is an…4 votes -
Extend the time unit limit for hourly services
Extend the time unit limit for hourly service rate adjustments from 16 days to 370 days.
4 votes -
Maintain rate code restrictions in blocks
That restrictions for rate codes are not affected in blocks. You can still pick up rooms.
4 votes -
Suggestion for Time Allocation in Space Category Settings
In housekeeping operations, efficiency and planning are key. Currently, housekeepers rely on a “fixed” amount of time per space, depending on the category, features, and other variables. To streamline this process, it would be highly beneficial to introduce a dedicated field within the Space Category settings for allocating the average time required to clean each space type.
Example Time Allocations:
Standard Room: 20 minutes
Junior Suite: 45 minutes
Shared Dormitory with 6 Beds: 1 hourBenefits of This Feature:
Enhanced Planning: Housekeeping managers can better allocate staff and resources, ensuring optimal coverage during busy periods and more balanced workloads.
Performance…4 votes -
Prevent overbooking from affecting locked reservations
Do not sell new booking that force to change the room number of future booking with a lock on because the guests wants to have this room number. The property should have the option to decide if the future bookings with a lock on, can limit the availability in the inventory in order to ensure that a client can have the room number he wants.
4 votes -
Exempt certain taxes for OTAs
On Expedia Collect and Airbnb bookings, the OTA collects the occupancy tax (city tax) and not the property. It therefore requires us to make some unfortunate accounting adjustments at the end of each month.
We would need to be able to choose which taxes apply to Travel Agents.
4 votes -
Print/Export the Product and Rate pages
Have a printable or Export button available on both the
__ Bookable Service Product Page
__ Rate Management Page*Revenue Management: For both rate and product management, having an export/print option helps the properties keep detailed historical data of their products, a better cleanup, and easier financial analysis.
*Front Office: For potential Upsell purposes
4 votes -
Rate group and rate descriptions showing on the New reservation screen
Currently Mews does not show rate group description and rate description when multiple rates are available within one rate group. This is not ideal for any hotel that may have multiple properties to manage as well as multiple reservationists. Its unreasonable to expect for reservationists and multiple property management to remember or recall information that is vital to relay to the guest at time of booking. Most hotels have multiple rates so this is a feature that is 100% missing and required for Mews tobe competitive in the PMS market for groups and PMS for hotels.
4 votes -
Search MMP for a reservation number
If the client has MMMP active, they would like to be able to look up a reservation number and find then the property, as sometimes people call not knowing which hotel they are staying but giving you only the reservation number.
4 votes -
AMO
Wenn man einen Mindestaufenthalt eingestellt hat, gibt es keinen einfachen Weg, Lücken zu öffnen (z.B. bei Mindestaufenthalt 5 Nächte eine Lücke von 3 Nächten zu öffnen)
Entweder könnte man dies automatisieren oder es vereinfachen, die Restriktionen für einzelne Zimmer and einzelnen Daten anzupassen4 votes -
Only one Notification for group bookings
When a group booking is created for lets say 10 rooms, you will get 10 notifications for new bookings.
It would be very helpful if you could send only one notification "new groupbooking 10 rooms" via the little bell symbol.4 votes -
Allow full user profile edit for admins
Allow the full user edit screen for admins when editing another user like when your editing your own profile / account.
We add the users to mews and would include 2FA and profile picture so new users have a fully set up account. Right now these options are not available for admins (we have a specific hardware for 2FA and dont want employees to use their private mobile phones for 2FA for security reasons).
Also it would be great to have an option to specify what users can change by itself similar to the enforce 2FA. Good behaviour would be…
4 votes -
Housekeeping - Minutes per room
Allow a manager to set the minutes per room as a goal time for due outs and stay overs. Have this option to print on the housekeeping assignee report to be able to set a goal time and accountability for the staff.
4 votes -
Choosing age categories per rate group or product
It would be much needed to have an option to choose which age category to link to rate groups and products. Now we are forced to sell 0€ products and also package rates for children, even though they are not available for children. Very handy for booking engine and less confusion to end customer.
4 votes -
Derived rates mark up
When you have derived (dependent) rates, it would be good if you can add different adjustments per room type.
For example to have 10% higher for a Single room, 15% higher for a Twin room, and so on. At the moment it is only possible to make absolute adjustments with same percentage/amount for all the room types.4 votes -
Mutiple Reservation Selection/ Edit Warning
When multiple reservations are selected within the group, users can easily make changes on the "Properties" tab or lock unlocking reservations and there are no warnings given.
It would be great if there is a small warning saying that the change will be applied to all the selected reservations.
4 votes
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