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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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2150 results found

  1. See 2 (or more) contiguous reservations (with different rate or no. of guests etc.) from the same guest as 1 continuing reservation

    7 votes

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    0 comments  ·  Reservation management  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  2. help center conversations

    If one got more then 3 converstaions ongoign in help center with you Mews guys it is really difficult to find the topic one would further communicate in. Something like a title or such would be very helpful.

    7 votes

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    0 comments  ·  Other  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  3. Add a cancelation Reason field for a product cancellation

    When cancelling a product from Orders, the status changes to cancelled, however, no reason is provided.
    It is confusing for a reception as they might not understand why some items were cancelled.

    7 votes

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    0 comments  ·  Other  ·  Admin →
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  4. Delay or even cancel the pop-ups on Occupancy and Availability screens

    Delay or even cancel the pop-ups on Occupancy and Availability screens. They are incredibaly anoying when you are trying to look at data, and they constantly pop-up or down above, below when you hoover over your availability and occupancy screen.

    Please make sure there is a small delay, i.e. when you stopt for 0,5 seconds that it pops up.

    7 votes

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    0 comments  ·  Reservation management  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  5. Distinguish invalid from missing CC

    Settlement task: Currently, the system does not make the difference between CC invalid and CC missing. So it creates a task in both cases. But we do not always need a CC. Especially for group bookings. So we have 40 tasks a day that must be canceled. It's heavy.

    Solution: let the property decide if they want/need a settlement task for either CC invalid + CC missing or for one of these solutions.
    686.95https://mewssystems3.pipedrive.com/deal/4640

    7 votes

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    0 comments  ·  Other  ·  Admin →
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  6. Admin language to be default language

    Make default language of the system restricted to one user (Admin)

    7 votes

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    0 comments  ·  Other  ·  Admin →
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  7. Add `absolute adjustment` field in reservation module

    7 votes

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  8. Add deposit state

    7 votes

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    0 comments  ·  Other  ·  Admin →
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  9. Track employee's performance

    7 votes

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    1 comment  ·  Other  ·  Admin →
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  10. Display late cancellation in Manager report

    7 votes

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    0 comments  ·  Reports and dashboards  ·  Admin →
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  11. Mews identity scan enhancement

    7 votes

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    0 comments  ·  Other  ·  Admin →
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  12. Print Space Status report in horizontal view

    7 votes

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    1 comment  ·  Space management  ·  Admin →
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  13. Assign accounting category to external payment types

    7 votes

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    0 comments  ·  Finance management  ·  Admin →
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  14. Display deposit card type on bills

    7 votes

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    0 comments  ·  Finance management  ·  Admin →
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  15. Display products per room per day

    7 votes

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  16. Filter by original space type booked in reservation report

    7 votes

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    0 comments  ·  Space management  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  17. Additional stayover filter in Reservation Report

    7 votes

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    0 comments  ·  Reports and dashboards  ·  Admin →
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  18. Sorting options for Reservation Overview cards

    7 votes

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  19. Store Mews QR in Apple Wallet

    7 votes

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    1 comment  ·  Other  ·  Admin →
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  20. Add `Cashier transactions` to Payment Report Export

    7 votes

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    idea to upvote  ·  0 comments  ·  Reports and dashboards  ·  Admin →
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