2195 results found
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Feature for space features in availability blocks
To be able to assign spaces as correct as possible for a group, there should be an option for feature requests in the availability block. So when you pick up the reservation from the block, it is auto-assigned to the correct space feature. Example: all crew want to have quiet rooms, or all wedding guests should have a sea view. This will be more efficient for the front desk that doesn't have to double check and re-assign spaces, and to make sure the guests get what is ordered without the possibility of human errors.
6 votes -
Show products
In the mews app, show the product items that are within the system so that housekeeping knows what to add, a bottle of champagne for example.
It would be even greater if we would have a setting per product to what we would like to show in the app. Breakfast for example would not be relevant to housekeeping.
6 votes -
Create promo without separate rate
We would love to be able to create discounted rates without the need to create a new rate manually.
The idea is that when you create a voucher, you can set a certain discount (ie. 20%) and select the rates on which it applies. With this a a lot of work can be avoided.
6 votes -
Overridable price for service and product separately
Be able to restrict access to the price of the service for each additional service when the "Order only with products" option is ticked. For the moment, either all prices can be changed (Service and Products), or none. But when the receptionist adds a product and also adds an amount to the price of the service by mistake, it may create a billing issue, and so an accounting issue.
6 votes -
Group reservations booker/owner
A better and quicker way to name the group different from the booker. Now it is a mess to get it changed properly. It is always switching and the group name cannot be different as the booker of the group on an easy way.
6 votes -
Use search field to find Availability Blocks
It should be possible to use the search field to find all Availability Blocks by Name, regardless of status or pick-ups
6 votesReview of Mews Search starting and in exploration phase
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Tasks It would be great to have the check in and check out dates in the "Reservation" part when you look at tasks
Tasks
It would be great to have the check-in and check-out dates in the "Reservation" part when you look at tasks together with the "Stay /Confirmation number/Room category/Room number"
6 votes -
Prices shown despite rate restrictions
It would be very helpful for us if it was possible for managers to display the prices for a price query / new booking despite rate restrictions (for example MLOS).
6 votes -
Language when creating a bill
When issuing a bill it would be more convenient when MEWS is automatically choosing the language that is assigned to the guest's profile
6 votes -
Schedule MEWS Analytics reports in your Exports
Schedule Analytics reports just like your daily reservation report and have it sent to your email.
6 votes -
Out of service
Change the name of out of service, out of service means can't be used in real terms but in mews means still for sale. Doesn't make any sense and too similar to out of order, both mean the same thing. Out of service should say minimal maintenance
6 votes -
Google Adwords Conversion
Provide clear guidance in the Help Centre on:
a) how to implement the new Google Analytics GA4 measurement in the Mews Booking Engine using Tag Manager
and b) how to implement Google Adwords Conversion Tracking in the Mews Booking Engine using Tag Manager
6 votes -
Billing address should be easily adapted
Please simplify the adjustment of the billing address for closed invoices so that the company address can be added or changed subsequently without having to reverse the invoice.
6 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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More automation in the product rules
Now it is possible to use age categories. But these age categories just affects the room revenue. We need it also for products. For example child pricing: in a package (room + breakfast) not just the room rate should be reduced but also the product breakfast.
Great solution would be like that: in the product rule, we should be able to choose, if the product "breakfast adult" would be added when there are just adults in the room and the product "breakfast child" would be added, when there is another age category choosed. So basically product addition in product rules…
6 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Blocks for nested spaces & parent rooms
When creating a block and adding a "pod in a room" does not properly reduce the room pods available, looks like there is an issue with parent rooms. For example, if you hold an 8 pods in a 8 pod room, the 8 pod rooms appears as available online and in the system.
This means that at the moment we can get overbookings if we do not load it as, , 8 pods in an 8 pod room AND one 8 pod room.
We need the parent rooms to be fixed, currently we are loading the blocks and series as…
6 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Rule-based Pricing for Rates
If occupancy is DROP DOWN (less than / greater than) the following percentage: DROP DOWN (5%, 10%, 15% etc) Then price DROP DOWN (increases / decreases) for MULTIPLE CHOICE (Room types) by the following SELECT (nominal value / percentage) enter value: TEXT BOX.
OR / AND
If time before start date is DROP DOWN (less than / greater than) the following TEXT BOX (Days, Hours). Then price DROP DOWN (increases / decreases) for MULTIPLE CHOICE (Room types) by the following SELECT (nominal value / percentage) enter value: TEXT BOX.
6 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Action Log: Show time based on location and not UTC
In the action Logs, UTC is used to describe all actions, however this doesn't make sence for our propterty as we use CEST. Therefore we would suggest to use the time where a proptery is located instead of UTC so we don't need to manually calculate the changes each time.
6 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Export Listen erstellen
Wir benötigen einen Bericht, welcher täglich automatisch erstellt wird (Export-Zeitpläne) und welcher uns folgende Information gibt:
- einen Bericht mit Information: Zimmernummer + Anzahl Personen im Zimmer Weitere Informationen wie Namen oder Adresse dürfen aus Datenschutzgründen nicht auf dem Bericht stehen.
Der Bericht wird am Abend erstellt und soll alle erwarteten und bereits
eingecheckten Gäste auflisten.Dieser Bericht ist wichtig für den Ernstfall (Evakuierung) durch die Feuerwehr ö.ä.
- einen Bericht mit den Informationen: Zimmernummer, Namen, Anzahl Personen, Firma, Produkt Frühstück, Sortiert nach Gruppe.
Diesen Bericht kann ich erstellen. Wenn ich ihn jedoch als Export-Zeitplan mir zusenden lasse, dann erscheinen zusätzliche Informationen,…
6 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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post payment as deposit
When taking a manual payment such as on arrival, post as a payment against a deposit bill raised in same button, e.g. take payment and raise automatic deposit bill. This will save front desk time when checking in a high volume of guests that pay via pdq terminal on arrival and allow them more interaction time with the guest.
6 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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2FA authentication on the device rather the sign on
2FA does not authenticate the device rather the sign on, can this be applied as a device authentication rather than sign on as it impedes operations. Feature request to have more flexible ways around using the 2FA a fob to login at the desk for example?
6 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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