2195 results found
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7 votes
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7 votes
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7 votes
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Speed up group module
When we change something in a big group, the loading takes a long time and after some minutes we will receive a time out error. Then we have to change this per 10 rooms, otherwise it's not working as it should be. Our accounting team has the same problems with creating reports requested by his external auditor. It took them 2 days to get the requested reports, due the time out error they had to reduce the timeframe every time. they started for 1 year, and made the time every time smaller.
7 votes -
7 votes
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7 votes
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7 votes
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7 votes
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Date and time parser without signs
Upon inserting for example 02112018 and clicking enter - the correct date should be automatically displayed: 02.11.2018. It now represents a huge operational problem when using the numeric keyboard, and takes away more time during the check-in process.
7 votes -
7 votes
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7 votes
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7 votes
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7 votes
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Telephone and email in reservation report
To have a column for email and telephone number for guests in the reservation report.
This would make it a quicker process to search up existing members instead of having to open one and one reservation/guest profile to find this information.
This would save the reception a lot of clicking, searching as well as saving time.
6 votes -
Space Status Report: Refine the Logic of the Stayover
Currently, The Space Status Report refers to Stayovers as "Any booking that is staying overnight and has neither arrived that day nor departed that day."
If the user does not know to include "Arriving/Arrived" filter, they can miss many arrivals that checked in after midnight (especially if their arrival was expected at 3 PM the previous day). This therefore opens up the hotel to possible mistakes.
It would be nice to simplify the logic to reduce some of the work on the Operations Team. If the unit checked in is staying over - regardless of arrival -they should be listed…
6 votes -
“Reissue as open bill” should pull updated Legal Identifiers from customer profile
When using the “Reissue as open bill” function, Mews will re-issue the new invoice with the Legal Identifiers of the old bill, without checking whether any of the Legal Identifiers in the customer profile have been updated.
So if the new bill is reissued because any of the Legal Identifiers in the old one were incorrect, they will be incorrect in the new one (unless manually overridden when reissuing the bill).
But because the new invoice is issued on a new date, also Legal Ids should be the ones setup on that same new date.
6 votes -
Automated Repeated Reminders for Overdue Invoices in Mews
Currently, it is possible to send invoice reminders on demand and manually via the bill/invoice itself or via the City Ledger.
(1) It would be nice to have repeated (and automated) reminders in different stages of the aging process, and
(2) also create an easier way to add a surcharge (if needed) on overdue invoices;
(3) Alert the responsible personnel/Mews User of the reminders not actioned.6 votes -
Invoice Screen
When we check out guests at the reception, it would be helpful if we could easily display the invoice digitally to the guest before checkout. The idea would be a button that would send the invoice view to a permanently installed iPad/screen for the guest. For example, you could select the right or left screen, and the invoice would then appear there. This could be achieved via a browser window.
6 votes -
Show group total price for (optional) reservation groups
Currently, the 'manage reservation' screen for groups does not show a summary of the total cost for the group, but only shows the total of each individual reservation.
With optional reservations, there is no bill added to the 'billing' tab yet, so there is no (easy) way to verify how much the total cost is for the group reservation. This causes difficulties especially when sending out quotes to the guest.
6 votes -
More filter options in check-in flow
Enables you to create filters to highlight all online check-ins and a filter to highlight those that are:
Inspected
clean
dirty
out of order6 votes
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