1997 results found
-
Customize Stayover Room Cleaning Status Automation
Proposal: Customize Stayover Room Cleaning Status Automation
Currently, stayover rooms are automatically set to “dirty” or “uninspected” after one night. This default behavior creates unnecessary confusion for the housekeeping team and results in inefficient workflows.
Key Issues:
Unnecessary Cleaning:
The system automatically changes every stayover room’s status to “dirty” or “uninspected,” which can lead to cleaning being performed even when the guest has not requested it.Inefficient Workflow:
Housekeeping staff must spend extra time identifying which rooms require cleaning since all rooms are flagged automatically, without considering whether they are truly in need of service.Proposed Enhancements:
Configurable Automation:
Allow…5 votes -
Vote for guest-driven bookings: Enhance restaurant occupancy and enrich guest data.
We are looking to develop booking engines that integrate directly with Mews, allowing us to verify restaurant availability before accepting bookings. This system will enable guests to submit booking inquiries, such as a room night with dinner on a specific date, leaving details, but, without immediate payment.
Once these inquiries are received, we can confirm restaurant availability and finalize the booking or suggest alternative dates. This improves efficiency by reducing the need for manual input from emails and enhances guest data management.
Our current setup with Formitable/Zenchef does not sync with Mews, which complicates the booking process. This new engine…
5 votes -
Ability to manage multiple billing addresses under a single company profile.
I would like to be able to enter multiple company profiles under a single company entry in order to avoid duplicates for businesses with multiple billing addresses
5 votes -
Eingabe und Anzeige von Gruppenblöcken / Gruppenreservierungen
Es wäre sinnvoll und einfacher, wenn man direkt vom Reservierungsbutton aus auch eine Gruppenreservierung / einen Gruppenblock anlegen kann. Der Umweg über den "Verfügbarkeits Blöcke" Bericvht ist sehr umständlich. Auch sollte man den Gruppenblick in der Verfügbarkeitsübersicht sehen können. Zusätzlich sollten Reservierungen die zu einer Gruppen gehören einfach erkennbar sein in der Zeitachse bzw bei den Anreisen, also ohne, dass man in jede Buchung klicken muss und schauen muss, ob diese zu einer Gruppe gehört. Eine Filterung der Anreisen nach Gruppe wäre ebenfalls sinnvoll.
5 votes -
dog icon
If possible a dog icon would be very nice.
So we could see in the timeline which guests/rooms have dogs. This would be helpful in case we have to mova a room (to another dog friendly room) . Also our staff from housekeeping could directly see which rooms have dogs. :)5 votes -
Internal Use multi choice
If you want to block a room for internal use you have to this one by one. a multi choice would be helpfull
5 votes -
Gäste mit Kostenübernahme-Erklärung von Ihrer Firma sollten am Terminal ohne weitere Zahlungsaufforderung einchecken können,
Gäste mit Kostenübernahme-Erklärung von Ihrer Firma sollten am Terminal ohne weitere Zahlungsaufforderung einchecken können
5 votes -
Choose prices per person when blocks are implemented
When a block is implemented, we wish to be able to choose prices per person.
5 votes -
Rates & Rate group updates
Rate Key Requirement:
It is not possible to leave the rate key field empty, limiting flexibility. We are currently doing a big migration/restructure project and cannot yet delete the old rates but need to wipe the keys in order to reuse them.Navigation Limitation:
Unable to use Command+Click to open a rate in a new tab, which impacts multitasking efficiency.Voucher Code Search:
Searching for voucher codes is harder. Additionally:If working on a public voucher setting, after making a change, all filters reset quickly to default, and we need to filter again to public/private.
Lazy Loading Behavior:Deactivating a…
5 votes -
Remove the chain name in all of our communication.
We are a standalone hotel falling under the same chain technically; we would like to have the chain name removed in all communication sent out since we have no affiliation with them.
5 votes -
Datas by booking
Gender / Nationality / Date of birth by booking
Could we make madatory for a guest who is booking to fill his Gender / Nationality / Date of birth as well ? Right now he only has to fill his last name, email and phone number.
We have an all-female-dorm and some men keep booking it for some reasons. Gender with "Woman / Man / Non binary (or diverse?) at the moment of booking could really help us. As it is mandatory for us to have the nationality of the guest as well as his birth date, those could be…
5 votes -
Assign spaces to an availability block
We need the OPTION to pre-allocate rooms in an availability block. By the time we receive some rooming lists and pick-up the beds, other guests have already extended in a room and then ruined exclusivity in a section/floor; or if you sell beds in a hostel, the extensions have led to the availability block guests being split up over multiple different rooms.
5 votes -
Receive booking modifications
It would be helpful to receive email notifications if a OTA booking has been modified. We have direct integrations for Booking.com and Expedia but do not receive any sort of modification if a booking is modified.
We have previously requested this feature via a support ticket but were told this would not be considered but I'm sure other hoteliers would find this helpful - particularly as some upgrades have not been modified via Mews.5 votes -
Kreditkarten für Firma
Kreditkartendetails für Firma ermöglichen
Die hinterlegten Kreditkarten-Details sind immer an eine Person gebunden.
Wenn eine FA-konforme RG ausgestellt werden muss, kann man eine Abbuchung nicht vornehmen.5 votes -
Billing Address Format
Currently, the Associated profile's address is visibly compacted on the bill > we believe it is to save space on the header and is presented as follow:
Adress: Address line 1, Adress Line 2
City, Postal Code, CountryHowever, it would be preferable to keep the "standard billing format" just perhaps make it appear smaller. And, perhaps it can also occupy a bigger space when the customer address is not completed so the standard below is not lost.
Furthermore, the standard billing formatting should be as noted below:
Address:
Name
Street #
Postal Code + TOWN/CITY (same Line)
Country5 votes -
Apply a ceiling to a derived rate
Be able to set a ceiling or floor price on derived rates
5 votes -
Child pricing in percentages
Ability to manage child rates as a percentage of adult rates, automatically adjusting them in response to changes in adult rates. This enhancement aims to streamline rate management, improve operational efficiency, and maintain consistent pricing strategies.
5 votes -
Include 'Add New Company' Button From Guest Profile Screen
If you're searching for a company but the company doesn't exist in the system, usually there is an option to 'add new company' but this option doesn't exist when searching in the company field of the the guest profile for some reason. This would be super handy and avoid a lot of extra clicks.
5 votes -
Restrictions rate in combination with company or travelagent
It would be very desirable if the restrictions could allow a rate or rategroup to be opened or closed in combination with a company or travel agency.
5 votes -
Split origin 'in person' to: 'in person - walk in' and 'in person - extension'
This was already posted before and it got 25 votes. The moderator answered that there is already an 'in person' option but this is not enough as there are more actions that happen 'in person'. As a hotel you want to distinguish between walk-ins and extensions from reservations that both happen in person.
5 votes
- Don't see your idea?