2194 results found

1. show reservation report monthly grouped, so you can compare serveral month with each other in the "total modus".

   show reservation report monthly grouped, so you can compare serveral month with each other in the "total modus".

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   idea to upvote  ·  3 comments  ·  Reports and dashboards  ·  Delete…  ·  Admin →
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2. lit supplémentaire | Extra bed reporting

   Nous avons inclus nos lits supplémentaires dans le système mais pourquoi n'est il pas possible de voir leur disponibilité jour par jour? Nous avons dû créer un Excel pour faire cela et être sûr de ne pas être en surbooking de lit sup. Merci

   ---

   We have included our extra beds in the system but why is it not possible to see their availability day by day? We had to create an Excel to do this and be sure not to be overbooked. Thanks

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   0 comments  ·  Housekeeping  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

   Hello from the Mews product team,

   
   

   Thank you for your suggestion. It is currently only possible to view extra beds by selecting individual  rooms each day in the Availability and Occupancy report.

   
   

   We have updated your request and set it as one to be upvoted by the Mews Community, for consideration to show extra beds per day in the Availability and Occupancy report.

   
   

   Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

3. beeing able to toggle product details on and off in the invoice window

   It would be useful if you could also activate or deactivate the "Includes detailed invoice items" option for a bookable service when creating an invoice, without having to jump into the depths of the financial settings.

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   2 comments  ·  Finance management  ·  Delete…  ·  Admin →
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   idea to upvote  ·  Adminjord.sips (Product Manager, MEWS) responded

   Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

4. Rebate by discount or amount

   It would be awesome to be able to rebate a discount and not the whole product. Or to correct the price for example when we invoiced a wrong rate for the night

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   idea to upvote  ·  1 comment  ·  Finance management  ·  Delete…  ·  Admin →
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5. Reporting by guest country of origin

   I would like to see the ability to easily generate a report which would break down the guests' origin by country of residence. Also, integration with the French government's INSEE (Fréquentation dans les hébergements collectifs touristiques) would be great !

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   1 comment  ·  Metrics, analytics and insights  ·  Delete…  ·  Admin →
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   idea to upvote  ·  Bethany Lyons responded

   Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

6. User Login - Auto Deactivation

   Users that have not logged in for i.e a month should be disabled automatically. This is to ensure that only current staff members have access to PMS

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   0 comments  ·  User management  ·  Delete…  ·  Admin →
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   idea to upvote  ·  Anonymous responded

   Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

7. Simplify the Housekeeping Room Assignment Process

   It would be helpful to assign Housekeeping from a single space status screen versus room assignment screen. The drop down could show all available housekeeping and you could assign one or two directly onto this screen. Today, you have to use the assignment tool with has filters and is a bit awkward as you need to filter than assign a housekeeper then rooms. When you select and second housekeeper the same rooms show up as the first and you have to remember you have assigned them. Also, for some hotels, stayovers are assigned 20 minutes and full cleans are assigned 40 minutes. Therefore, you need to know how many rooms are stayovers and departure cleans. The first space status displays has this information and you can easily assign from this screen. We have to look a Departing and Departed filter to see which rooms need to be full clean and then change the filter to Stayover to see who are stayovers. Then remember all this to Assign Housekeeping to these rooms. Very complicated. It would be great to simplify the process.

   It would be helpful to assign Housekeeping from a single space status screen versus room assignment screen. The drop down could show all available housekeeping and you could assign one or two directly onto this screen. Today, you have to use the assignment tool with has filters and is a bit awkward as you need to filter than assign a housekeeper then rooms. When you select and second housekeeper the same rooms show up as the first and you have to remember you have assigned them. Also, for some hotels, stayovers are assigned 20 minutes and full cleans are assigned… more

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   0 comments  ·  Housekeeping  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

   Hello from the Mews product team,

   Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

   Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

8. Accounting report - Make filterable by segment to utilize new functionality

   Segments have been added to service products but there is no way to see them or sort them currently

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   0 comments  ·  Finance management  ·  Delete…  ·  Admin →
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   idea to upvote  ·  Josef Lapka responded

   Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

9. customized reports

   Ability to set customized reports as favorites in Manager Analytics. I find the Mews reports very difficult to use, and on my system, it takes very long to change report settings. It would be helpful if we could set reports as standard with the data data we need. Furthermore, have easier to use options to search for specific dates so we can quickly draw data for a particular period. Thank you.

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   0 comments  ·  Reports and dashboards  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

10. Add several e-mails in one time

    Make it possible to add several e-mails to a reservation in one time, instead of having to do it one by one

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    0 comments  ·  Company profile  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello from the Mews product team,

    
    

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    
    

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

11. Automatic booking reallocation when setting room Out of Order

    At the moment in order to put a room out of order, you need first to reallocate all the reservations assigned to that particular space. It can take a lot of time, specially if it is a long period.
    It would be nice if Mews could automatically reassign those reservations to another space.

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    idea to upvote  ·  0 comments  ·  Housekeeping  ·  Delete…  ·  Admin →
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12. Add Revenues to the Product report

    Currently just the number of times a product is booked shows. Adding the revenues would be very helpful in revenue strategies.

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    1 comment  ·  Reports and dashboards  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

13. De omzet van een reservering (pas) nemen bij voltooiing/ check-out

    Op dit moment zet Mews de omzet door naar het financiële systeem op het moment dat de overnachting plaatsvindt.
    Ik zou graag zien (of in ieder geval de optie/keuze hebben) dat de omzet pas wordt genomen en doorgezet naar het financiële systeem op het moment dat de dienst volledig is afgenomen. Wat mij betreft zou dit zijn op het moment van uitchecken waarbij de definitieve factuur aan de gast wordt opgemaakt.

    Voor annuleringen zie ik hetzelfde voor mij, ook hierbij zou ik graag pas de omzet in het financiële systeem zien op de oorspronkelijke vertrek datum.

    Voor (terug)betalingen op reserveringen, de verwerking van de betalingen, vind ik het wel fijn dat deze op het moment dat deze in Mews is verwerkt ook wordt doorgezet naar het financiële systeem. Zodat we dagelijks de betalingen tussen het financiële systeem en Mews kunnen aansluiten. Zodat je dezelfde controle kan uitvoeren als bij een kassa systeem het geval is.

    Op dit moment zet Mews de omzet door naar het financiële systeem op het moment dat de overnachting plaatsvindt.
    Ik zou graag zien (of in ieder geval de optie/keuze hebben) dat de omzet pas wordt genomen en doorgezet naar het financiële systeem op het moment dat de dienst volledig is afgenomen. Wat mij betreft zou dit zijn op het moment van uitchecken waarbij de definitieve factuur aan de gast wordt opgemaakt.

    Voor annuleringen zie ik hetzelfde voor mij, ook hierbij zou ik graag pas de omzet in het financiële systeem zien op de oorspronkelijke vertrek datum.

    Voor (terug)betalingen op reserveringen,… more

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    1 comment  ·  Finance management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

14. Switch room status easily (House-Use / OOO / OOS)

    Until now we can lock the room one by one... It would be great if we can lock rooms by block and switch the room status easily. Now we must create, and delete to change the room status.

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    idea to upvote  ·  0 comments  ·  Housekeeping  ·  Delete…  ·  Admin →
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15. FINANCIAL ANALYTICS -> FILTER BY ASSIGNED SPACE

    Add filter option by "Assigned Space" to the Financial Analytics dashboard (and why not also to Manager Analytics dashboard).

    For property managers, it is a crucial feature as filtering out financial data on a property level is key. And for property managers, an Assigned space = A property. And I can bet you will get more and more property managers as clients :)

    For hotels, this allows to track metrics on a room level.

    As the data is readily available in the database it shouldn't be difficult to implement, it's just a PowerBI set up.

    Thanks!

    7 votes

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    0 comments  ·  Metrics, analytics and insights  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

16. Option to filter by booking type (segment) in Reservations Overview and Space Status

    Option to filter by booking type (segment) in Reservations Overview and Space Status

    Segment filter in Reservation Overview
    Segment filter in Space Status

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    0 comments  ·  Space management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

17. Past Restrictions Report

    Being able to run a report on all restrictions whether currently in place or historic / deleted would be useful to be able to see which team member placed a restriction, when it was placed for and which rate plan would be useful for when pulling together a case study where you need to show the historic data.

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    1 comment  ·  Finance management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

18. Space Status report filter - arrived and staying

    The space status report filter does not have the option to filter guests that have arrived and the guests that are staying.
    Currently, only one of them can be chosen.

    Please add an additional filter option to do both.

    7 votes

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    0 comments  ·  Space management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

19. Split a big room into multiple smaller rooms

    There is already an option in the "properties" tab to split a reservation over time after check in. Can we add the similar option for big rooms? So we have a 10 person room. When this is overbooked, I want to split it into a 4 and a 6 person room, with a simple "split room"option. Than we fill out the rates per room, or there is an option to take the old total costs and aply them to the new "split up" version according to number of guests. Meaning that 40% of the original costs go to the 4 person room and 60% go to the 6 person room. However, this should be done before check in, so as to get rid of the overbooking as soon as possible.

    There is already an option in the "properties" tab to split a reservation over time after check in. Can we add the similar option for big rooms? So we have a 10 person room. When this is overbooked, I want to split it into a 4 and a 6 person room, with a simple "split room"option. Than we fill out the rates per room, or there is an option to take the old total costs and aply them to the new "split up" version according to number of guests. Meaning that 40% of the original costs go to the 4… more

    7 votes

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    0 comments  ·  Space management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

20. Bulk enter optional Reservations

    We have groups that come through our property often and know their days well in advance, however there is a contract in place and they must let us know x amount of days in advance if they want to keep that reservation.

    I'd like Mews to develop a way to bulk input multiple "optional" reservations at the same time rather then entering each resv one by one

    7 votes

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    0 comments  ·  Group management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello from the Mews product team,

    Thank you for your suggestions and feedback. We are currently researching improvements to group functionality and have updated this request as one to be upvoted.

    Should you have any additional feedback on how we can improve the way you work with groups, please let us know in the comments section.