Skip to content

Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

2195 results found

  1. 6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Adding the arrival and departure date in the booking summary field would give employees a much better overview of larger groups with differences in arrival/departure dates.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. 6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. 6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. When creating a PDF of a report, the property name isn't included. If there are multiple properties, it's difficult to keep track of which report belongs to which property. Putting the property name into the report would solve this and save time manually annotating the PDF or printout with the property name.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. It would be really helpful if we were able to directly navigate through past shifts by having arrows for the previous and next shifts

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. If no department is selected when creating a task, it should assigned to the user who created the task.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  8. 6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  9. 6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. 6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Guest in House report: Sorting out the order by Room Number. now it is possible only by using spaces which doesn't put the list in practical order. Would be nice to get the report out ordering by room number so its easier for the breakfast staff to read the report

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. We often have large groups of guests with on all rooms the same items booked. If we make a mistake, or something changes in the booking, we have to go room by room to cancel the wrong item. It would be great that if you select rooms with the same items on them, ( because you add the items to all the roms at the same time) you can also remove them all together.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. It would be great if it was possible to view the product checklist in the Mews mobile app.
    Then we do not have to print the list (save the planet) and the list is always updated

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. All governmental and municipality has EAN numbers in Denmark for billing.
    We are setting the EAN number in billing code.
    We would like to search the company with EAN number - quick and easy.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. The home page dashboard should auto-refresh whenever the user clicks the Mews logo or the action flow sends the user to the dashboard. The timeline auto-refreshes which is helpful knowing the content is accurate and can be seen changing in real-time such as when a reservation is moved from one space to another. The primary source of all summary information and donuts such as the home page dashboard should do the same.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Currently, it is not possible to move a guest from a higher category to a lower category in the planning view. This restriction is particularly problematic when working with groups for whom the room type is irrelevant. Each time, you have to go to the reservation in question to make the change. This is a waste of time for us.

    This restriction would be implemented to avoid making mistakes. But why not simply display a warning message, but still leave this option open?

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. When guests payment fails on Booking Engine (property's web page) - it would be good if a payment request is sent automatically and guests warned if they do not make the payment that the booking will be cancelled.

    We are currently doing this manually and sometimes it is a lot of extra work.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Bei vielen Artikeln ändern sich jedes Jahr der Preis. Es wird im System sehr unübersichtlich, wenn wir für jeden Jahr ein neues Produkt erstellen müssen, diese aber immer wählbar sind.
    Es müsste also möglich sein, dem Produkt einen Gültigkeitszeitraum zuzuweisen z.B. 01.01.-31.12.2025.
    Zusätzlich wäre es hilfreich, wenn in einer Buchung die Anzahl angegeben werden kann, wie oft das Produkt hinzugefügt werden soll. z.B. ein Produkt Halbpension welches pro Person pro Nacht gebucht wird bei einem Aufenthalt von 4 Nächten nur 2x gebucht werden soll.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. We are looking to develop booking engines that integrate directly with Mews, allowing us to verify restaurant availability before accepting bookings. This system will enable guests to submit booking inquiries, such as a room night with dinner on a specific date, leaving details, but, without immediate payment.

    Once these inquiries are received, we can confirm restaurant availability and finalize the booking or suggest alternative dates. This improves efficiency by reducing the need for manual input from emails and enhances guest data management.

    Our current setup with Formitable/Zenchef does not sync with Mews, which complicates the booking process. This new engine…

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?