1891 results found
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Make new company profiles available quickly - prevent delays in checkout process
When creating a new profile to associate with a bill or to issue the bill on the company during check out it takes very long for a new company profile to be available for selection as company owner or associated profile. Sometimes it takes several minutes for the company profile to become available in the input fields!!!
This is unacceptable for most guests and unnecessarily prolongs and delays the checkout process.25 votes -
Enable Price Rounding
We request the functionality to round reservation prices to whole numbers in our booking system.
This adjustment is crucial for maintaining the upscale image of our 4 and 5-star hotels, as current pricing often results in decimals.
Implementing whole number pricing will simplify transactions and enhance the premium perception of our rates.
25 votes -
Multiple room types in a reservation
The ability for a customer to create one reservation with multiple room types in that single reservation. The guest that stays in a beach villa and then wants to move to an overwater bungalow for example. Having this as one single reservation.
25 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Define different prices in products for adults & kids
good example to state my feature request:
Some of our hotels offer breakfast as optional service. The customers add it when placing a reservation in the booking engine. The "breakfast during your stay" product is calculating the amount of persons and the amount of nights. We have the correct information that the booking is placed with 2 adults and 1 kid. The price of the breakfast for a kid is cheaper, so it could be interesting if you can add two prices in one product: a price for an adult and a price for a kid.
25 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Restriction by Segment
Restrict rates to a segment to stop distribution to OTAs or others channels
25 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Housekeeping requests
Hi I believe a report that shows all traces by room number would be very helpful for our daily operations. We have plenty of HSKneeds for individual rooms and we need a report that has all the information by room number. E.g. room 205 is allergic to feather, room 206 wants romantic turndown service and room 320 wants service everyday at noon.
A report that contains guests name, arrival/departure dates and all necessary information described above would help a lot. It would nice to be able to print it for a range of rooms too so that you can give…
25 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Free night Offer automated
Applying automatically a Free night (zero rate /100% OFF) on a specific night. Option to be used for Free night Promotions ( Example Stay 4 nights Pay 3) Setup either in the Rate code, restriction or Product.
25 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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To use the Mews system for messaging TO clients so that reservations and communications with clients are all on the same system.
I am looking to use the Mews system to write messages to guests using the email addresses of guests that are logged in to the Mews system. Although I have Admin Rights I can't set up messaging to individual guests. Wanted to do this to communicate around cancellation arrangements for example which is something of a major current task.
25 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Invoice filter by date
Add a new filter for diplay all detail booking by date
25 votes -
Showing restrictions in Availability
When the reception looks at the availability screen, they should be able to view existing restrictions.
25 votes -
refund reason as internal note
Making a refund in Mews is easy and quick, however, when leaving notes as reason for refund, internal information that mean to be shared only with staff, it shows on the bills or invoice, leaving a very unprofessional image. Guests should not see what we write as notes.
25 votes -
INTRODUCE RATE CATEGORIES
I need to manage my rates based on their net value to us, eh close out "cheap rates" when we reach a certain occupancy (promotions, special contracted rates etc). I need the ability to close out by rate category which at the moment is only possible if the rate has a different cancellation policy. I need this daily so would be an urgent feature for me and many revenue managers who manage a lot of rates and cant rally close out by rate code.
25 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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25 votes
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Task expiry to cause a notification
As there may be many tasks created for your property, they can be difficult to keep track of when managing many aspects of your operations. For this reason, passing task deadlines should generate a notification for the task creator or any department members to which the task is assigned. After being sent, these pending notifications would only be dismissed when the task is fully completed. This implemented feature could help all members of your team stay more on schedule and would encourage task completion in line with all assigned deadlines.
25 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Charging rules for products
It would be helpful to have more charging rules or patterns for products.
Especially for long term bookings (still with a nightly rate) it can be necessary to add a product on a weekly, bi-weekly or monthly pattern.
24 votes -
This forum
Dear Mews forum managers,
I've been on the forum for a while now and have a few suggestions for improvements.
It would be nice if:
*the results could be filtered according to completed, rejected, open. at the moment you have to fight your way through various articles that make no sense to read
*if you could also filter the search, e.g. all words must be included etc.
*if your entries were moderated so that similar ideas were grouped together
*if there was feedback on entries that have really received a lot of votes and yet are obviously not implemented
*if…24 votes -
add names to the group reservation for booker
Problem: booker doesn't receive confirmation/option with guest names
solution:
-add guest names to the reservation confirmation/option email.
-create more specific summary export including rooms, names, reservation ID, arrival, departure24 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add Space Category to Rates
Add a multiple select option for Space Categories inside rate set-up.
I don't necessarily want all space categories sold on every rate that is set-up. It would be ideal if I could select the applicable space category inside the rate rather than having to "always" apply multiple restriction across many rates and room types, this has potential of creating hundreds of restrictions (10 rates/10 spaces).
Thanks for the consideration.
24 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Attach a task to a space category
Would be great if a task can be attached to a space category: would be handy for maintenance department.
24 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Scheduling out of service and out of order rooms (room management)
At the moment you're not able to schedule a future out of service (still selling) room, while you can schedule a out of order (no longer selling) room. I would need to be able to schedule out of service as well. For example in situations where we have maintenance go into the room and the reception and the housekeeping staff shouldn't use the room, but we still want to sell the room as it will be done same day.
24 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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