2182 results found
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Add country to Excel rooming list
Excel rooming list must have a country field.
For statistics we need to fill in the country (not Nationality) in the customers profile. With large business groups it is easier, to fill this in the Excel rooming list, than to open every customers profile.24 votes -
being able to split a booking when not checked in yet
we sometimes deal with an existing booking wishing to change unit types during their stay. even though they haven't checked in yet, it would be much easier if we were able to split the booking (and thus keeping all the notes) rather than having to duplicate the booking, copying the notes, adjust the dates, rates, etc..
24 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Exclude child spaces from automatic assignment
We currently have the problem, that we sell apartments (parent space) which consist of a living room and 2 bedrooms (child spaces).
The two bedrooms/child spaces (Studio and Standard category) can be booked individually. This phenomenon should only come into play, when all other rooms of the same category are fully booked.
Due to the automatic assignment, we sometimes have bookings in the child spaces which results in the apartment not being available and our staff have to change assignments themselves. Currently we have no option to exclude child spaces from the automatic assignment.
Therefore, we would like the room…
24 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Tasks - Add Customisable Templates
When setting a task, everything needs to be typed, whereas a lot of time could be saved if the hotel could customise a list of templates to use.
For example, 'Deliver Amenity' or 'Unzip Beds'. Quick little things like these!
Could this be a possibility?
24 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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HOW TO FIND A NO SHOW
IT BECOMES MORE CONFUSING WHILE SEARCHING A NO SHOW YOU NEED TO SEARCH THE CANCELLED RESERVATION AND IN DETAILS YOU GET THE NO SHOW BUT INSTEAD GIVE AN OPTION FOR DIRECT NO SHOW RESERVATION MUCH MORE EASY AND RELIABLE
24 votesReview of Mews Search starting and in exploration phase
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Manager Report - Scheduling a clean PDF that matches on-screen formatting
We would like to schedule an export of the Manager Report for our Directors.
However, the only option is to export to a spreadsheet. Ideally they need to see a clean PDF version with the same simple formatting that we can see on the MEWs page.
i.e. can we please have an export format in PDF for the Manager Report, that matches the same onscreen formatting in MEWS, which we can schedule to send automatically to a selected Export Target?
24 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Display rates per night when creating a new reservation
Problem: When walk-ins asking for a breakdown of the rates per night we are not able to see this. We can only see the total price of the stay.
24 votes -
Scheduled Reports - No Customisable Periods
At the moment there are only set intervals for scheduled reports. Ability to set your own date parameters will eliminate the need to manually run reports on daily basis.
24 votes -
Check out with unbalanced bill
I'd like to disable the 'Check out with unbalanced bill' function for some users in my system. This is not possible yet and has to do with user rights/permissions.
24 votes -
improve house use function
think you need to work on that feature a bit so reception aware when a HOUSE USE room checks in, make sure there is a check in and check out solution – otherwise, how do we know if the members of staff is in the room or not???
And also room changes should be allowed instead of having to delete a space block and create a new one.
A House room use is a reservation like any other, the only difference is that it does not count into the inventory and revenue.
24 votes -
Down payment bill
When we ask for a deposit; Often, guest accounting department ask us for a down payment bill (deposit bill). Usually 30% of the total reservation.
It would be great to be able to edit a down payment bill (deposit bill) automatically calculated (a specific percentage) from the reservation total balance.
24 votes -
24 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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24 votes
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Timeline "old" scrolling
Scroll timeline up/down and bring back horizontal scroll bar.
24 votesHello, it's Martin here, from Mews.
Thank you for upvoting the topic of scrolling on the timeline. We are currently adding this option & looking for testers. If you want to test the solution and share your feedback with Mews product team, please, let us know by responding to this e-mail.
Kind regards,
Martin Kucera
Product manager, Mews
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Turndown service support
Providing a great experience often comes down to the very last detail, which is why little things, such as turndown service, can make a big difference in a guest's stay. As an additional space status, including turndown as part of your operations, could help add that special touch to guests' rooms during their stay.
24 votes -
Availability block reservation extensions
Currently, you are unable to extend an availability reservation without adjusting the block itself, or making a new reservation then locking it into the same room. Being able to manually extend a room block reservation behind negotiated day's and rates within the block would be excellent so the guest maintains one reservation throughout their stay.
23 votes -
Allow Next Day Visual in Mews Housekeeping App
Our Back of House staff needs the ability to see next-day activities in the Mews Operations app so that staff doesn't need to access the Mews Commander Dashboard on a laptop or phone when looking forward outside of today's operations.
23 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Change number of pax during the same stay
Hello! to be able to change the number of pax per date like the rate! avoiding insering different reservations. sometimes the same room can be in double fo 2 nights and than in single ....
23 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Serial task
Our receptions teams does certain task daily/weekly/monthly. It would be greate to have the option to create serial task.
23 votes -
Add total occupancy for each day at the bottom of the Timeline so we can quickly see how many people are staying
Add total occupancy for each day at the bottom of the Timeline so we can quickly see how many people are staying. Wouldnt need to click around with reports if it just did a simple totalling sum, the old Hotel Perfect had that and was extreemly useful.
23 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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