1944 results found
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Group Block Agreement
To expand on the new Group Blocks feature, I would love a simple Group Block Agreement form/report that summarizes the number of rooms blocked, the dates associated with the rooms and the nightly (pre-tax) rooms rate.
It would have a customizable "terms" section where we can note cancelation policies, block release date etc and have a signature page for the client to sign.
Right now we have to generate this outside of Mews, which creates additional work. Happy to send you a sample of what we are looking for!
Thanks for listening!
22 votesHello Stacy,
Thank you very much for sharing your feedback with us. If you are able to share an example, that would be very helpful for us to understand the information you envision being added to a block.
Which types of groups would you typically add "terms' for? For example corporates or leisure.
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Ability to overbook in roomblocks
When adding rooms in a roomblock, having the ability to overbook when you do not have enough rooms available.
22 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Commission Module
Have a commission module to have the ability to track third party bookings commission (and very handy when it comes to verify accuracy of third party invoice and/or make amend where required)
22 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Housekeeping Room Credits for Easy Room Assignment
It would be good if we could assign room credits for rooms to help the assignment process. Example, smaller rooms would get .75, standard rooms 1.0 and suites 1.5. Thereby, if each housekeeper could clean 12 credits daily, the system could calculate each room by value and assign accordingly. Additionally, stayovers would receive .25 credit against assignment as they take only 20 minutes to touchup versus a full clean would receive +.25 as they take longer to clean as determined by the property. Using this method would improve productivity and room assignment.
22 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Mobile Application iPhone / iPad
Dear Mews Team,
Could you create a new Mobile Application where it will be possible to directly use Mews website instead of using an internet browser (like Google Chrome, Safari,...) on iPhone / iPad ?
At the moment the interface is not so user friendly and it could really save us time by creating a dedicated application like the MewsCommander app.
Thanks in advance!
22 votes -
Have the option to automatically create a task when a voucher is used for booking via the MEWS booking engine (Distributor)
Use case: Guest uses a specific voucher, when booking via the (Distributor) MEWS booking engine, which would trigger a task for reception staff (e.g. to prepare a welcome drink for the guest prior to the guest's arrival).
Currently these tasks need to be created manually. This enhancement has the potential to save properties time, effecting an improved guest experience.
22 votes -
Chèques vacances
Add a new "External payment types" : Chèques vacances or Chèques ANCV
22 votes -
Information of reservation when you put the mouse on it
When you put the mouse on a reservation it shows information which is not needed and doesn't show information which is useful.
We know the arrival and departure and name and room number and type of room. I would like to see the number of guests, source of reservation (travel agent, Booking.com, Expedia.com...).
Or maybe to have a choice on what information we can see.22 votes -
Create offers (last minute, early booking, long stay, special deal, deal of the day)
I would like to have the option of creating offers and/or discounts without having to create a new rate plan.
22 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Multiple departments per employee
"Some employees may be a part of multiple departments and participate in multiple aspects of your operations. Currently in the system, however, it is not possible to add employees to multiple departments, which restricts their ability to be directly involved in some assignments or orders. With the option to add employees to multiple departments, this could eliminate some of this separation and allow your property to involve all the right people in all the right processes."
22 votes -
Labelling of guests
It would be great if we could label the bookings individually and make sure that this is everywhere visible.
Example: Speakers from the seminar
We make do with the top management classification in the guest profile, but even this is not obvious everywhere.
I expect to see this information in the booking overview of a group, for example, without having to expand the reservation. And it must be visible in the timeline.
In addition, this is a classification that does not belong to the guest profile, but to the individual room reservation. After all, the speaker could arrive later as…21 votes -
Set mandatory fields for new reservations
Option to require Staff to input customer details (first and last name, phone number, and payment) in the New Reservation tab
21 votes -
Make it possible to edit the rate of an existing availability block
Currently, it’s not possible to change the rate of an availability block once it’s created. To make any adjustments, the block would need to be deleted and a new one created.
It would be very helpful to have the option to modify the rate directly without having to delete and recreate the block.:)
21 votes -
Add extra functions to the Product Checklist
Product Checklist could have a wider set of functions such as ability to post directly to Profiles without a current reservation. And ability to post to Spacetime Reservations (not only Guest)
21 votes -
Book ROH for group reservations
Possibility to book ROH (run of house) for group reservations
21 votes -
Automatically close bills once balanced to allow pushing to integrated accounting software
It would be useful if Mews could automatically close a bill once it is balanced. This would mean the bill is pushed to integrated accounting software (e.g. Xero) at the time of payment being received, so that accounts can be easily reconciled. Currently, a booking could be made in Mews for several months in the future and payment taken at the time of booking, however the bill will not be closed and then pushed to the integrated accounting software until they check out (or it is done manually). This means accounts cannot be easily reconciled without extra work.
It would…
21 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Debtor partial settlement
It will be great if you could post and close a partial settlement for a debtor. That means that you can deduct automatically this payment and eventually issue invoice again in debtor.
21 votesGreetings from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Ich möchte, dass man über die Funktion "House Use" mehrere Zimmer in einem Schlag wählen kann. Somit könnte man zum Beispiel vielen Zimmer v
Ich möchte, dass man über die Funktion "House Use" mehrere Zimmer in einem Schlag wählen kann. Somit könnte man zum Beispiel vielen Zimmer vor Ankunft einer Gruppe am Vorabend blockieren (es ist nur eine Beispiel)
21 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Group confirmations
We need to be able to create multiple confirmations regarding, example: a confirmation for group reservations with other conditions than a reservation for only one room. This is a highly requested feature for the ability to send correct conditions regarding the reservations!
21 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Action log - downloading to .xls + export/schedules
I would like to be able to download the action log to excel. It will make it easier for me to control the work of the revenue manager who changes the prices. It would be good to be able to download this report automatically via exports ->schedules.
21 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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