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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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2152 results found

  1. Mews does not provide the number of check-ins completed using the Mews Operator, In the reservations tile on the Mews dashboard a number of statistics are displayed in a widget. It would beneficial to add the number of Operator / kiosk check-ins to this widget

    28 votes

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  2. No auto charge for a specific travel agency under one type of rate

    5 votes

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  3. Would it be possible to have a pop up message when the guest has finished the online check-in

    16 votes

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    0 comments  ·  Other  ·  Admin →
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  4. With extending action log, you will be able to see more information about changes that have been made in your property.

    385 votes

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    Hi there Mewsers!

    You’ve asked and we’ve listened.

    We upgraded the action log to make it more detailed and easier to use.

    Below are some of the additional details that we’ve added.

    Before, when a reservation moved to a different room, you couldn’t see which room it was in originally—now you’ll always see exactly how the reservation looked before and after each change.

    We’ve enhanced updates for products. You’ll now be able trace for example, the additions of order items as well as the price adjustments made to your products.

    And finally on the pricing side, no need for a calculator! You can now monitor and report on changes to prices with the both net and gross values, as well as the affects the changes you’ve made have on taxes.

    We will continue working on updates to the action log for different sections of the system. Stay tuned for more!

  5. Products with a price that's relative to the net rate can be charged per person, per night, and per person per night.

    11 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  6. the feature to create reocurring reservations: In this case guest will come back every monday tuesday and thrusday until July.

    10 votes

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    0 comments  ·  Other  ·  Admin →
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  7. Payment report: make payment heading bold once in PDF

    5 votes

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  8. So we have tasks and we can filter them out with departments. But I think it would be a nice touch, when you are going to tasks, it would predict department you are assigned to, and will show this by default, without filtering it out.

    30 votes

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  9. Settlement task: Currently, the system does not make the difference between CC invalid and CC missing. So it creates a task in both cases. But we do not always need a CC. Especially for group bookings. So we have 40 tasks a day that must be canceled. It's heavy.

    Solution: let the property decide if they want/need a settlement task for either CC invalid + CC missing or for one of these solutions.
    686.95https://mewssystems3.pipedrive.com/deal/4640

    7 votes

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    0 comments  ·  Other  ·  Admin →
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  10. The client would like to have the possibility to choose the bill counter for automatic deposit.

    8 votes

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  11. Possibility to add product rule for Product Category

    31 votes

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    3 comments  ·  Other  ·  Admin →
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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  12. Make possibility that the stuff at your hotel have read only access to restrictions

    9 votes

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  13. Tooltip on reservations level

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  14. Having an additional file where a bill number, the total price, the base price and the vat price appears in the same line per each reservation.

    11 votes

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  15. Any chance to add notes to accounting report

    21 votes

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  16. Display room/bed number on the checkout cards even after space has actually been checked out.

    70 votes

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  17. To be able to attache a booker CC to a specific reservation even after adding new customers to the reservation

    8 votes

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    1 comment  ·  Other  ·  Admin →
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  18. It would send me every day the information which clients would enter the next day

    It would be great if every day at 10:00 it could send me the entries for the next day containing the following info: 1. number of reservation, 2 which agency,3 last name and name of the cliente, 4. date of entry, date of departure, 5. how many nights the client is staying, 6. how many people are staying 7. apartment type reserved, apartment type given 8 apartment type, 9. tarifa, 10. products, 11, clients cost total, if they have left credit card info (yes or…

    11 votes

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  19. 7 votes

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    0 comments  ·  Other  ·  Admin →
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  20. 8 votes

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