2178 results found
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end of day - manually or definately later
end of day should not be mandatory 12pm. Some guests arrive after 12pm - will be automatically noshow on that day. Further, it is not logic to book f&b products on another day, when the main day of the event is the prior one. This distorts heavily statistics
11 votes -
Pin the red bar at the top of the timeline, easy for switching rooms for hotels with 100+ rooms.
To switch reservations with hotels with 100+ rooms, the possibility to pin the red "overbookings" bar at the top of the screen when you are scrolling.
That way you can switch rooms easily whilst keeping your position on the timeline.Basically the same as the "freeze panes" function in Excel.
18 votes -
To filter space status report by segment
When we do housekeeping list, we have 2 main different bookings, which can only be categorized by segment, that would allow us to make the list faster and avoid the confusion between different segment bookings
8 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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invoice due interval (bulk update)
Ability to set a fixed date for invoices due.
Ex. Invoices due on 20th of the following month.
All invoices raised in June 2019, will be due on 20th July 2019.
Current setting only allows for a number of days post-closing.
11 votes -
Total of Pax to be added in the reservation report for each reservation
When filtering for "group by group" in the reservation report, it gives the total rate, revenue and comission. A total of the people would be great to have a quicker overview of all the reservations with more than one room/bed.
18 votes -
Space Category Ordering
Some categories we have are on the same level of ordering (or there is no exact ordering) which is tricky to manage in Mews as there always has to be an orden. E.g. in case of a room move to a different category (on the same level) it would actually not be an "upgrade" or "downgrade". Which makes it hard with the setup of a diffusive strategy
26 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add attachment to emails being sent from Mews
Possibility to add attachments to emails before sending to guest/company. For example POS ticket which shows what a guest or group has consumed in the restaurant
28 votes -
help center conversations
If one got more then 3 converstaions ongoign in help center with you Mews guys it is really difficult to find the topic one would further communicate in. Something like a title or such would be very helpful.
7 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Segmentation / Demographic Reporting
We are desperately in need of a report that can show us our daily production by market segment. We should be able to extract a report to excel and manipulate the data to have a clear idea of what we are picking up for what dates and via what segment. This is a crucial part of any hotel who is looking to increase their revenues and mews is one of the few PMS systems i have ever worked with that does not have this basic report. All of the data is logged there and so why is there nothing we…
25 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Billing items not to be consumed before guest check in
Posting items from Billing allow to be consumed before the guest check in, which dosen't have any sense...
Should be blocked, or at least have a pop up warking about it...
Very necessary.
Regards.
10 votes -
Flexible rooms: from 4-pers easily to 2-pers room & other way around
We have two 4-persons private rooms. During the week, we have more request for 2-pers rooms. Is the following possible:
Making a room 1a and 1b. Room 1a is e.g. the 4-pers room, 1b is the 2-pers room. If room 1a is booked, that room 1b will automatically be closed and the other way around. So the price for room 1a is based on 4-persons and the price of room 1b is based on 2-persons. The possibility to close one of the rooms yourself in advance should still apply of course to manage your rates & availability as efficient as…
18 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Content of the package on the invoice
The content of the package the guest has booked should be visible on the invoice. For example '' Bed and Breakfast'' or ''Half board''.
14 votes -
Turn on/off restrictions
It would be easier for us to turn on and off a restriction rather than delete and create a new one.
172 votes -
Failed automatic settlement will do a cancellation posting on the billing
If the automatic settlement fails for one reservations for whatever reason, it would be great to have an automatic posting of cancellation fee on the billing.
17 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Availability Report - Making a reservation by highlighting date range within room category
By highlighting a date range within the availability (or occupancy) report, we would save 3 clicks which are required to make a reservation.
11 votes -
hide restricted rates in commander reservation screen
It would be much more comfortable if there were only available rates in the rate selection of the reservation screen. especially if the rate should not apply to the space category.
28 votes -
Add filters of space/floor number of space types to all reports
please add a filter to all reports in order to choose specific number of room types and not only one. or a selection of the floor
55 votes -
Display NO notes option in reservation report
we would like to display NO notes option in reservation report.
11 votes -
Commander App translated in multiple languages (Android)
Housekepping departments can't use the app as it's not translated into Spanish and normally this staff is not speaking any other language.
11 votes -
Display a live time reservation update which shows the latest bookings
If you want to know, what or how many reservation were coming in today, you have to go through reports and filter by creation date etc., which is very complicated for just having a live update, especially in high demand days like fairs.
It would be more convenient if you could put an extra button on the dashboard under reservations like "update reservation". So that it is also possible to check this from outside or if you just want to have a quick check for the day.8 votes
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