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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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2190 results found

  1. Uniform System of Accounts for the Lodging Industry (USALI) Report

    9 votes

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    0 comments  ·  Finance management  ·  Admin →
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  2. Disable automatic space status changes

    9 votes

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    0 comments  ·  Housekeeping  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  3. Birthday message for Mewsers

    9 votes

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    0 comments  ·  User management  ·  Admin →
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  4. Admins to view and edit all export schedules

    9 votes

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    idea to upvote  ·  1 comment  ·  User management  ·  Admin →
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  5. Anonymous availability block

    9 votes

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    0 comments  ·  Revenue management  ·  Admin →
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  6. API: Add optional StartUtc & EndUtc for /reservations/getAllByCustomers

    9 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  7. Book pets as companions

    9 votes

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    idea to upvote  ·  0 comments  ·  Reservation management  ·  Admin →
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  8. Company accounting code in Accounting report export

    9 votes

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    idea to upvote  ·  1 comment  ·  Finance management  ·  Admin →
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  9. Rate and Restrictions report

    9 votes

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    idea to upvote  ·  0 comments  ·  Reports and dashboards  ·  Admin →
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  10. Do not show cancel button on consumed orders/services

    9 votes

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    idea to upvote  ·  0 comments  ·  Revenue management  ·  Admin →
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  11. Product categories in Manager Report

    9 votes

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    idea to upvote  ·  0 comments  ·  Reports and dashboards  ·  Admin →
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  12. Average group size in Rate Management

    9 votes

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    0 comments  ·  Revenue management  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello from the Mews product team,

    Thank you for your suggestions and feedback. We are currently researching improvements to group functionality and have updated this request as one to be upvoted by the Mews Community.

    We would like to know more regarding how you would like to manage pricing for groups. Should you have any more information or use cases, please let us know in the comments section of this request, or by responding to this email.

    Thanks & regards,
    Aldair

  13. Custom modules on Dashboard

    9 votes

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    idea to upvote  ·  0 comments  ·  Reports and dashboards  ·  Admin →
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  14. Require Employees to update their profile

    Require for internal marketing and operations (i.e. so email will not be visible on closed bills)

    9 votes

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    idea to upvote  ·  0 comments  ·  User management  ·  Admin →
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  15. Lead Time Report

    9 votes

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    idea to upvote  ·  1 comment  ·  Reports and dashboards  ·  Admin →
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  16. Include order totals in New Order screen

    "As service orders are created, sometimes there are multiple items included in one ticket. Currently, there is no indication of total cost for multiple-item orders, however adding this piece of information could help keep users informed before anything is finalized."

    9 votes

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    idea to upvote  ·  0 comments  ·  Finance management  ·  Admin →
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  17. Improvement on Product Rules Conditions

    Add More conditions to the Product Rules: so users can have even more specific applications. Some of them are:

    Such as the "Creation Date" of reservations. Especially if a new tax/service fee is to be in effect only after/before a certain date.
    Age Categories
    Space Features
    Valid Period of promotion (Voucher)
    Floor Number

    8 votes

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    idea to upvote  ·  0 comments  ·  Revenue management  ·  Admin →
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  18. Prevent feedback surveys from disrupting staff workflow

    MEWS is very often asking for Feedback in a small window and asks how likely it is, that I would recommend MEWS regarding to the action I just took.
    I really love MEWS, and like to involve and help.
    I always have to either rate or cancel this window, and if a couple of tasks is going on, or more than one customer is before me, my workflow is really disturbed. It would be lovely if you'd ask not so often or in another way.
    I know it is not really a idea, but I wanted to offer other Mewsers…

    8 votes

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    idea to upvote  ·  2 comments  ·  Other  ·  Admin →
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  19. Anzahl Personenzahl in Zeitachse

    Ich würde mir wünschen, dass in der Zeitachse neben den Namen auch direkt die Anzahl der Gäste im Zimmer angezeigt wird. Da wir Aufbettungen buchbar haben und auch Einzelnutzung möglich ist, hätten wir so in der Zeitachse den besseren Überblick.

    8 votes

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    idea to upvote  ·  0 comments  ·  Reservation management  ·  Admin →
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  20. issue a proforma for a block without any picked-up reservations

    It would be nice to provide the proforma invoice when a group block is confirmed to share the initial preview without any picked-up reservations.

    8 votes

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    idea to upvote  ·  0 comments  ·  Group management  ·  Admin →
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