2150 results found
-
"Old Availability" screen shortcut
Dear Mews team, kindly note that the OLD AVAILABILITY screen is VERY ESSENTIAL for day to day work.
The NEW availability & occupancy report does not show the whole picture of the property at a glance.
It is very important to have the availability screen back as it is time consuming to get to the button "Old Occupancy Report" and then change mode from Occupancy to Availability.
This is life necessary screen to have, so please never dispose this button and if possible, please bring it back to the main menu page.If, to bring this button back is not…
9 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Change package name on bill
Currently it seems like it's not possible to change the naming of packages on a bill.
All packages appear with the name "Stay Package" on the bill.
It would be great if you could change the name to something more specific like "Gourmet package". Perhaps the product category name for the items in the package could decide the package name on the bill.9 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
New conversation with a guest
Start a new conversation with a guest. Now we can only receive messages from guests and reply when they started the conversation but not the other way around.
9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Overbooking by Room Type and Day by Day
Some hotels would like the ability to overbook room types due to cancellation, no shows and early departures. Would like to have the ability to overbook a room type within limits set by the user. Example, 20 available king rooms. Sell to Capacity to 22. Therefore, we authorize a maximum of 22 king rooms to be sold. These reservations would fall into the pink overbooking timeline and could be upgraded from there based upon the property operating model. Currently, we have no way to do this and may not be able to reach 100% occupancy. These Sell to Capacity would…
9 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Digital signature
Add digital signature to the registration card of the guest if the guest did this beforehand. Now when printing the filled in details are there, but not the signature.
9 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Front of the email for companies that receive invoices
To be able to set the email address that the companies can respond to with queries for 'invoicable' companies. This email should show on the front of the email received by the company and be different to the email for queries for individual customers.
9 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Mews Commander : produits visibles sur le GSM
Il est pour nous très important que les produits soient visibles sur le GSM du personnel Housekeeping via l’application Mews Commander.
Cela leur permet de voir où ajouter un lit bb, des lits séparés ou des goodies...9 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Manage users via Azure
We are migrating all our services to Azure and towards Azure Active Directory for all our users. With this in mind we are looking for information whether Mews can be federated and connected to our AAD for authentication and managing all users directly through our AD rather than managing them from within Mews?
9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Tasks for reservation status updates from optional to confirmed
Guests have the opportunity to change the reservation status from optional to confirmed in Mews guest services portal (former Navigator). It would be great if a task could be triggered to notify staff in the hotel that a reservation status change has occured.
9 votes -
nations statistics
Would it be possible for the statistics to show that the second person in a double room/ twin room is automatically assigned to the same nation?
This would save a lot of time at the end of the month, as there is no nation assigned for the second person at the moment.9 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Payments should be related to reservation number
If a customer has 3 bookings, 100€ per booking, and makes a payment of 50€ or even 150€, there is no automatic way to link that payment to an specific reservation.
This is specially important in, for example, enterprise customers. For example, I make 3 reservations for three employees:
- Booking nº1 for today= 100€. Paid in advance 10% (10€)
- Booking nº2 for next monday = 100€. Paid in advance 10% (10€)
- Booking nº3 for next month= 100€. Paid in advance 10% (10€)So, payment in advanced 30€. At the check in, you may ask one employee to…
9 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Please fix bug: Incorrect data due to 'parent rooms'
Get a correct number of spaces when creating a parent room consisting of to existing rooms. MEWS now counts 2 connecting rooms, as 4!
9 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
changing rate
Able to change rate in existing reservation for future dates - currently this is not possible when an invoice has been raised and you are obliged to split the reservation. for long stays this is a nightmare and distorts the arrival/departure figures plus confuses housekeeping
9 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Support Chip Readers on the Identity Cards
In North American and Middle East countries for example, some Guest IDs have only a chip and No readable Strip to be scanned
9 votes -
Date arrows in the Reservation overview
Implement Timeline style arrows in the top left corner of the Reservation overview report for easy maneuvering between nearby dates.
9 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Room assignement by channel origin: OTAs vs Direct bookings
I suggest being able to include as a prominent feature the origin of the client's reservation for room assignment.
The inventory of our establishments may be reduced due to COVID 19 and I would like to be able to "reward" my direct clients with the best rooms in each room type.9 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
prepaid reservation
we need to make changes on the prepaid reservation registration form and make it something like not displaying the rates to guest which should be by default because it brings lot of questions in the mind of guest espcecially prepaud reservations from expedia and jcb
9 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Customised mews task donut
It would be amazing if the donut for tasks would be customised also per department.
9 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Block room as OOO even if it's occupied
At the moment, if you want to block a space as OOO the space has to be empty. This is really frustrating if you have a big space, eg our 28 bed dorm. I need to unallocate/upgrade all bookings first. It would be easier if I could mark the space as OOO first, then any reservations that can fit into other spaces of this type would be automatically moved. Everything else would sit unallocated for me to upgrade when I'm ready.
9 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Arrivals/Departures/Staying overview
Is more important to know how many ROOMS and not GUESTS are arriving/departing day by day in the Dashboard overview.
9 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
- Don't see your idea?