Tasks for reservation status updates from optional to confirmed
Guests have the opportunity to change the reservation status from optional to confirmed in Mews guest services portal (former Navigator). It would be great if a task could be triggered to notify staff in the hotel that a reservation status change has occured.
11
votes
Sales
shared this idea
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Sybille Wäfler
commented
I am sending out all the offers with pre-reservations for next winter season. not being notified automatically once a guest accepts the offer is very time consuming. A simple notification once the status of a reservation changes shouldn't be too difficult to set up and ought to be standard out of the box for a modern system like Mews.