Payments should be related to reservation number
If a customer has 3 bookings, 100€ per booking, and makes a payment of 50€ or even 150€, there is no automatic way to link that payment to an specific reservation.
This is specially important in, for example, enterprise customers. For example, I make 3 reservations for three employees:
- Booking nº1 for today= 100€. Paid in advance 10% (10€)
- Booking nº2 for next monday = 100€. Paid in advance 10% (10€)
- Booking nº3 for next month= 100€. Paid in advance 10% (10€)
So, payment in advanced 30€. At the check in, you may ask one employee to pay 70€ and the other 100€, when what the real payment of each should be 90€. In addition, in this case even if at the final moment the bill would be balanced, you cannot close the bill of the first reservation, as at that time the rest of the payments wouldn´t be done. You would have 1 payment for 90€, 1 payment (in advanced) of 30€ and the cost of the room, 100 €.
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.