1864 results found
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Allow to set "hours" in the minimum advance restrictions
At the moment, the system only allows to create minimum advance by days. Sometimes we want to have a release of 6 or 12 hours not the entire day but the system doesn't give that option.
Would be great to have this for establishment that don't have reception 24h.40 votes -
Multiple Commissions on TA Contracts
Allow hotels to have multiple commission rates available on Travel Agent Contracts - midweek rate of 10% and weekend rate of 15%
30 votes -
Open Accounts easier and better functioning
At the moment when looking at open accounts it shows all of the open accounts for people past, present and future.
It makes it extremely hard to check what open accounts we have now when having future bookings associated with this list. I would really like it if mews would take future bookings out of this list so it makes it easier for users and hotels.
21 votes -
Add note to credit card
It will be very useful to put a note for each credit card in order to know if the credit card is a personal one or a professional one. So we will be able to take a deposit on the right CC and differentiate each CC.
80 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Messaging function upgrade
I love the new feature that the guest can contact us via chat. However, it's not very easy that the guestchat and the intern chat is on the same page. also it is not possible to delete a person in the group (for example when they left, or acidentaly add the wrong person) also a delete button for a chat would be great (intern). does the guest chat also be saved in their
40 votesHi Mewsers,
Thank you for your feedback and votes. We have completed splitting the messaging threads function, you will now be able to view internal external threads separately. We will be continuously to adding improvements to messaging as per your suggestions.
Please keep voting and providing us with your feedback.
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Toggle specific Mobile Notificaitons from Commander App
Currently if you have the mobile commander app installed and you are set to receive customer messages in Mews then you receive all messages as a notification on your phone from the mobile app. There isn't currently a way to toggle these notifications without just disabling the app from sending notifications entirely.
7 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Show alert, block creation of double names in accounting category and services
Show alert, block creation of double names in accounting category and services
12 votes -
billing and payment of a company should be also visible on the status page in a reservation
closed company bills (with payments) are now totally invisible in the reservation. It would be nice if a billing and payment button is also visible in the reservation on the status page, as it is for the guests.
14 votes -
overwriting our fixed rates incl. breakfast, results in rates excl. breakfast
When clicking on the rate (incl. breakfast) when making a reservation in commander, since the overwrite update of last week, results in a rate excl. breakfast. Also, if we change the rate here, breakfast is only added in the next screen. We only sell room rates incl. breakfast, so this is not really desirable. could the rate stay incl. breakfast, in our configuration?
15 votes -
Selecting the reservation number with a double click
When double clicking on the reservation number, it also selects some text next to the reservation number.
In the daily use, you often have to copy the reservation number, so it's much easier and faster if you can do it with a double click.
I recorded two videos to demonstrate what I mean:
https://photos.app.goo.gl/biMrNKNY2Q9PAvnu5
https://photos.app.goo.gl/531cf6LRUL5APxbP910 votesThank you for the idea, we have contacted the team and will prioritize feature based on your feedback!
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When choosing a rates option from a column in commander, please also put lowest rate first.
We have set up different rate types for 1/2 use and 3/4 use per room. The the 3/4 use option is alway first shown, when making a reservation in commander. We would prefer 1/2 use first shown.
10 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Add Room Number to Payment Report
This makes cashing up easier and helps with our current back office accounting procedures
12 votes -
voucher field in the first step of reservation screen
In order to start a reservation office for the several hotels in one destination, we would like to see and compare voucher rates of all hotels to offer the guest the best fitting room.
That would work, as soon as we have the possibility to put in the voucher in the reservation screen before we choose the hotel from one destination.12 votes -
Set up a Notification when employees makes a refund
Set up a Notification when employees makes a refund
14 votes -
Split more than one time a reservation
A guest might move even 5 times during a long stay or in case of extending a reservation.
31 votes -
can mark reservations as ''ready to check in'' or ''invalid credit card''
We need to have the option to can mark the reservations for the next days as ''ready to check in'' so we know that there is nothing else to do with this reservations in terms of testing the credit card, or whatever is needed to do with the reservation, or mark the reservation as ''incidence'' if there is something that needs to be done on that booking.
122 votes -
Bump "normal" guest for VIP when overbook
When overbooking hotel, a "VIP" booking needs to take preference over normal booking.
6 votes -
Automatic and manually services to be applied on bookings and reported
Option to choose automatic housekeeping services to be applied on all bookings that has a stay for more than x days, such as towel change every x days and bedlinen every x days during a stay. Also the option to manipulate, add or move these services to other days. A report on all these services should be possible to access so that the housekeeping team can organize and plan the work volume for the upcoming xx days.
67 votesHello from the Mews product team! We have updated this idea as one to be upvoted.
Remember you can share a link to this idea so that your friends and colleagues can upvote it.
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Allow Minimum Rate Setting on Rate Management
As revenue managers, we sometimes need to change many dates in one go. Unfortunately, mistakes can be made that can lead to reservations with the wrong rate (a really low one).
It surprised me to realise that MEWS did not have a way to set a minimum rate to be sent to the booking channels as SiteMinder does. We should be able to set the rate we do not want to sell cheaper than that year round. For instance, if we never sell our master rate for less than 59 Euro, it would be great that Mews would not allow…47 votes -
Create offers (last minute, early booking, long stay, special deal, deal of the day)
I would like to have the option of creating offers and/or discounts without having to create a new rate plan.
22 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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