2193 results found
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Receivable tracking feature suddenly retired and no direct alternative
With a receivable tracking feature in use we had a trackable payment line visible at the PM, to follow how many invoices wasn´t paid as well as the amount of each one, all in one page. This week the feature was removed without proper advices and now we did not found a way to have similar info on screen. Instead to become easier it is now worst. We have a case opened asking for help.
In case you will not allow to use this receivable tracking feature anymore, is it possible to include a column on dashboard tab to include…
1 vote -
Responible person
It would be great to be able to add "responsible person" to a group booking and on the accounting ledger.
2 votes -
Add space and rate information to accounting report export
Accounting report: When I generate the accounting report view in detail and export it on excel, We want to be able to see the space in the excel associate the the transaction. The hotel want to be able to have the rate per date for accounting system.
2 votes -
When adding products from Billing - make the top row static, so it doesn't disappear when you scroll down the list of product
When adding products from Billing - can you please make the top row static, so it doesn't disappear when you scroll down the list of products.
Ideally you'd want to add all your products and then switch the Tab from the top to make any Additional changes, instead of scrolling back up.
This will add some great ease of use quickly!1 vote -
Mews App: Filtering "Service" on the Spaces Page should automatically reflect in "Assign" Page
It can be cumbersome to filter further on the "Assign" Page (hand icon) when a client has already filtered the service on the "Spaces" Tab (house icon), especially for the number of Spaces we still have to go through in order to select the correct space per that service. Somehow, ALL the spaces are still listed regardless of the filtered services.
2 votes -
Audit Logs: Reinforce and Increase Admin Access
IT and Property Admins are requesting a more robust platform for their permissions where they can manage login audits (for example) for the properties they are running so they can react more urgently and proactively when necessary without needing to involve the Support team as the first plan of action(especially in time-sensitive cases).
2 votes -
Gästeprofilnotizen im Mews-App für Housekeeping anzeigen
Zurzeit sind nur Reservationsnotizen im Mews-App ersichtlich. Dabei fehlen aber die Notizen vom Gast (z.B. wünscht zwei Kissen). Ist es möglich, dass die Gästenotizen mit der Rubrik "Housekeeping" auch auf der Mews-App hinterlegt sind? Somit muss die Rezeption die Notizen nicht jedesmal kopieren.
8 votes -
Change default state of Cancellation Fee box to unselected
When you go to manage a reservation, then Properties, then change the arrival or departure date, the "Apply Cancellation Fee" box appear, AND it is already checked. This is incredibly stupid. First, the box is completely useless since even if you were to use it to apply a cancellation fee, it doesn't add the tax. Second, why would you have it automatically checked, when more than 90% of the time there is no need to charge a cancellation fee, including 99.9% of time when you're changing the departure date. So now, when a guest requests to shorten their stay, our…
1 vote -
Interne Buchungseingabe trotz Restriktion
Sobald eine Restriktion gesetzt ist, kann man auch als Mitarbeiter keine Buchung mehr eingeben. Eine Funktion, die dieses möglich macht, wäre praktisch. Denn manchmal soll nur für extern gesperrt werden, aber intern können Zimmer vergeben werden (zum Beispiel bei exklusiven Veranstaltungen). Jetzt muss man immer die Restriktion löschen, ganz schnell die Buchung einpflegen und dann wieder schnell die Restriktion eingeben damit online nicht gebucht wird. Das ist mühsam und eindeutig ein Mehraufwand.
6 votes -
View only permissions
A user profile with view-only permissions, where the user can access all information related to reservations but cannot edit it.
1 vote -
2 votes
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Automatically assign a task when a product is added
Our operations and guest experience would be so much smoother if tasks were automatically assigned to a specified department when a product is added! Product options currently only automatically assign tasks if a product is added during online check-in. This should be an option when a product is added during any step of the guest journey - either by the guest or by the reservations specialist.
6 votes -
New Product Order Page: Add "Currency" Field
On bill > [+] Add Product > It would be useful to eventually add a "currency" field to change the currency of the product for those environments accepting multiple currencies.
At this time, one has to create multiple products to reflect a distinct currency in their settings.
2 votes -
Pop-up alert on reservations
The option of setting automatic alerts to pop-up during different stages of reservations, such as during check-in, any time you open the reservation, during check-out. The alert text should be customizable, so a user can enter anything there, but also the possibility of adding standard alerts depending on membership level, profile classifications, specific rates, etc.
7 votes -
Configure accounting report to display invoice statuses based on the consumption date
I am writing to request a change in the way the accounting report date filter works. Right now, the filter shows invoice statuses based on the invoice closure date. We need it to show invoice statuses based on the selected consumption date instead.
For example, if we want to check if all invoices for August are closed, the report currently shows invoices with consumption dates in August as open if they were closed in September. We would prefer the report to show the invoice status as closed if it has been closed in the system, regardless of when it was…
1 vote -
Pull Reservation Report by Space/Room Type
It would be nice to pull data by "Space Type" from the reservation report. The Totals mode is an incredible tool -- but just as the Mgr Report has Stay revenue separated between Rooms or Apartments or Suites (or the different room types), it might be incredibly useful to have this filter as well.
1 vote -
loyalty
In the account ledger, Strawberry bonus withdrawals must be sorted with past due billings first. Now it is all mixed, making it time consuming to close the past bills.
Also it would be helpful if you expand the bills, it did not collapse everytime you close one bill.
Last, when closing a bill you automatically go back to the top, not staying wherever you were working in the account.1 vote -
Sort bookings by different date criteria in a COMPANY PROFILE
Be able to sort bookings by date of departure and date of receipt, as well as date of arrival in a COMPANY PROFILE like Booking.com or Expedia. Depending on how you need it for the (monthly) bill.
4 votes -
More Intuitive Interaction/Navigation for Restrictions Page
(1) When filtering out the Start and End date fields to search "applicable" or "created" interval, it should intuitively grey out dates past the start date and then prompt the user with future dates within the same calendar period (future in general). Users should not be expected to keep clicking on dates to select the desired dates.
(2) Once you access a restriction, and edit it then you click "<=" to go back to the restriction page/dashboard. However, the dates previously selected have been reset to the current/default "applicable" window. The clients would like to not keep selecting the dates…
2 votes -
Show room category on pro-forma invoice instead of room number
To remove the room number from the pro-forma invoice and instead just leave the room category.
3 votes
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