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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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2193 results found

  1. Calendar within TASKS or AVAILIBILITY BLOCKS:
    when introducting groups providing the arrival date (which is in the future) the departure date does not take into account the arrival time, but it comes back to
    real date. Same happens with tasks

    11 votes

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  2. When products are added because of a package, thus added through a product rule with a rate or rate group as condition, when changing that Rate also the products should be removed.

    16 votes

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  3. Beim Anlegen einer Steuerungsregel, wäre es cool, wenn man direkt auch ein festes verknüpftest Profil zusätzlich zum Verantwortlichen auswählen kann, welches der Abrechnung hinzugefügt wird. Safe clicks.

    2 votes

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  4. 8 votes

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  5. Product Checklist could have a wider set of functions such as ability to post directly to Profiles without a current reservation. And ability to post to Spacetime Reservations (not only Guest)

    17 votes

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  6. Bluserena needs caparra to be available in order to use it as pre payment for stays and VAT on caparra should come across as 0 as the VAT is calculated in the whole stay at the end so the deposit would be wrong as it calculates the VAT as 10%

    2 votes

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  7. Residents can book their stay with an open end date. Guests are staying for more than 1 year at the same property and instead of offering them an end date and another guest can book the same room, they would like to book it for one guest only.

    2 votes

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  8. CSV export for the payout and mews balance report.
    Additionally add payment card types per payout transaction

    2 votes

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  9. Hello, we would like to have the feature of automatic logout/lock session after employee inactivity. For example, if there is no interaction on the screen for 60 seconds, the “lock session” should be automatically enforced for the employee.

    21 votes

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  10. It would be super handy if we could add the routing rule directly from the company profile instead of creating the company and then setting up the routing rule.

    10 votes

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  11. At the moment, the invoice disappears under the billing tab for the guest reservation when you transfer it to another customer card/group.
    This means that you need to go to the items-tab under the reservation and from there go to the bill that the cost is on.
    When there are larger invoices that need to be reviewed and moved around, you need to use CTRL+F, which doesn't really work the majority of the time.

    It would have been smoother if it was possible to see the cost on the guest's reservation even if it is not the bill associate.
    Also…

    1 vote

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  12. At the moment you are unable to see the specific group that has remaining rooms that have not been picked up, instead you see all the groups with blocks during the specified dates.
    With that you need to go into each of the groups to check which ones still have rooms that have not been picked up nor released.

    19 votes

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  13. give a user rights to see the time line, without the rights to modify guest and see guest reports

    15 votes

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  14. Allow Admins to track Employee Login + Signout Activities (not only date and time) but also indicate an origin for the login.

    1 vote

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  15. Native Sales and Catering solution

    3 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  16. It would be very helpful if the age categories for children in the guest statistics could be adapted to the hotel-specific definition.
    For example: 0-5 years and 6-12 years instead of 0-9 years, etc.

    15 votes

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  17. It would be great if it is possible to change the owner of the group reservation in one time/ click of all rooms connected to the group reservation.
    At the moment it's only possible to change this per room, instead of all rooms in one.
    It would be great if it could be done the same way as that you can change the booker of the reservation.
    This would make it a lot easier for us when the contact person of the group reservation changes.

    5 votes

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  18. In het rebates- en opboekingen rapport zien we graag een optie om dit per afdeling die de (tegen)boeking heeft gedaan) te filteren.

    1 vote

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  19. Customer work with private owners and manages apartment in their name. They would like to give the access to the owners with the overview of their units, revenue and reservations.

    5 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  20. Very often the touroperator/agency have a common email they use for bookings. It should be possible to eighter register the same email on several persons, or choose company email to confirm booking,

    22 votes

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