2152 results found
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Confirmation letter
We would like a function where we could download a PDF confirmation letter for guests that are a part of a group block that doesn't have any links or anything in it. Just simply information about their stay: name, date of arrival/departure, room category, rate etc.
12 votes -
Include 'Add New Company' Button From Guest Profile Screen
If you're searching for a company but the company doesn't exist in the system, usually there is an option to 'add new company' but this option doesn't exist when searching in the company field of the the guest profile for some reason. This would be super handy and avoid a lot of extra clicks.
1 vote -
Créer un export simple pour la comptabilité en CSV pour import
Bonjour,
La création d'un CSV importable qui contiendrait :
Date - Code Journal - Compte comptable - libellé - CA HT ( au crédit)
etc...
Date - Code Journal - Compte comptable - libellé - TVA (au crédit)
etc
Date - Code Journal - Compte comptable - libellé - Paiement (au débit )Incluant le CA total (point de vente inclus)
Export des arrhes et débiteurs de manières groupés ou non sur le même principe.
6 votes -
Intégration avec le logiciel comptable EBP
Une connexion avec EBP Compta pour l'export comptable serait grandement apprécié.
6 votes -
Show in order overview field the name of the staffmember who made the booking
Many details are visible in the overview field but for us a very important detail is who made the booking.
This person has the overview and does the follow up.
Now I have to go to "Action log" which is packed with all kinds of updates often irrelevant to the case and scroll all the way down to the bottom to find the name of the creator.
I need to know ASAP who made the booking so I know who to ask about the booking.
Thank you.2 votes -
Update Posting Journal format/information - more detailed
When pulling the "Gross Value" information, it would be great to have the Tax and Net Values pull into the report as well so only one report needs to be exported/run to determine what the net revenue and what the taxes were associated with each individual transaction. Right now I would have to run two separate reports to get this information and then manually match up the tax amounts with the net amounts to get the total amounts.
Also, when exporting this and reviewing, there is no easy way to create a pivot table with the items because the "ITEM"…
1 vote -
Personalize price of the product in a group.
Be able to personalize the package and value of the product in a block of availability
The customer want to customize the price of the product per group.
The value of the meals are negotiated per group2 votes -
Change the order of space types
It would be desirable to change the order of space types when trying to create a new reservation in Mews Operations.
4 votes -
Package with Items on specific nights
They is a example of the request of the customer. This functionality is available in Hotello and customers is looking to have the same in Mews. There is some examples:
Example 1: I have a package for 3 nights:
Night 1: Diner
Night 2: Breakfast, lunch (apply after midnight per day per person) and diner
Night 3: breakfast and lunch (apply after midnight per day per person)
The problem right now is all items applied every night. In Hotello, they was able to select in the configuration with specific night the product should appliesExample 2:
I have a package…12 votes -
1 vote
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If there is a note on a guest profile in ‘internal’ it would be great if when the profile was opened it alerted the operator.
If there is a note on a guest profile in ‘internal’ it would be great if when the profile was opened it alerted the operator.
It wouldn’t matter is it was automatic or if we had to select ‘alert’
EG – guest is a coeliac, rooms to avoid, comp fizz on next stay, guest likes a bath, dogs name. It can contain, positive, negative and important info that can be transferred onto next booking12 votes -
2FA mandatory instead of voluntary
Now it's a choice to use 2FA, but since the increase of cybercrime it should be mandatory to have it switched on.
I can't select it in the user profile to have it mandatory, this would add a crucial extra in the fight against cybercrime.1 vote -
Specifieke wensen bij gastnaam of bedrijf overnemen bij volgende reservering
Bij het aanmaken van een nieuwe gast of bedrijf het kunnen plaatsen van afspraken of specifieke wensen van een gast.
Bij het aanmaken van een nieuwe reservering dat deze gegevens dan worden overgenomen. Automatisch in het veld van eigenschappen worden vermeld.
Denk aan - gastvoorkeur op eerste etage, kamer met bad1 vote -
Possibility to fix the rate order in the reservation form
It should be possible to set the order of the rates yourself in the reservation form. At the moment it is apparently incomprehensibly coincidental.
The ordering works in the settings but not in the reservation form.
It is very annoying when you have to open the dropdown menu every time because the most booked rate is not displayed first.2 votes -
Split reservations
Split reservations - optional and confirmed
at the moment, only in house reservations can be splitted. When a guest already books a room change, we have either to make two different reservations or block the spaces until the guest is checked in.
4 votes -
copy reservation
Copy a reservation to a future date
Often returning clients make sometimes the same booking for different dates. It would be great to have an option to copy a reservation to another date to make the reservation process quicker.
11 votes -
When making a booking and we need to select a date; could we get the dates on the calendar highlighted to let us know something important is
When making a booking and we need to select a date; could we get the dates on the calendar highlighted to let us know something important is happening on this date, i.e bank holiday, special event, wedding, or any restrictions. As when making a booking on Mews, we don't always use the calendar therefor we can miss if there is something important happening on that date.
29 votes -
Automatic Refunds when Cancellation is outside the
Automatic Refunds when Cancellation is outside the policy
1 vote -
Possibility to create automatic exports of reports in PDF format
We are using the automatic export feature to export financial reports. The only choice is CSV, XLS, JSON. We are missing PDF. Our export target is the accountant. For legal reasons, he does not accept anything else than PDF.
3 votes -
Percentage adjustment per day at dependent rates
we would like to provide varying discounts for different dates on dependent rates. Currently, we need to use a separate rate for each discount percentage we would like to offer. It would be much better if we could simply adjust the discount percentage directly in the dependent rate for each day.
1 vote
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