2154 results found
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Child pricing in percentages
Ability to manage child rates as a percentage of adult rates, automatically adjusting them in response to changes in adult rates. This enhancement aims to streamline rate management, improve operational efficiency, and maintain consistent pricing strategies.
4 votes -
Multiple email addresses
It would be easier to have multiple email addresses per company. One for the accounting department (invoices) and one for the confirmations for example in stead of making contact persons for every company.
9 votes -
Multiple restrictions in place at the same time
Currently the system has two logic when you want to apply an exception to a restriction: merge with existing exceptions or replace all exceptions but sometimes it is behaving the same way.
For example: I want a rate to be available if people stay 3 nights or 7 nights (not 4, 5 o 6 as this will create availability gaps), the system does not allow you, when you try to put the second exception it replaces the first one. The solution I have been given its to create 2 different rates, but I cannot create a new rate every time…
3 votes -
Weeks on the timeline could start on Sunday instead of Monday
Mews shows our weeks start on a Monday whenever the timeline is called up. For our purposes, it would be great if this could be changed so that the timeline starts on Sunday. Could you please add this option to the timeline? Many thanks!
2 votes -
Product checklist Print
Dear Team,
This function work super for a Breakfast List as an overview.
May I recommend:
1) We are able to print this report for our Kitchen Team as well for our Breakfast Team. They unfortunately do not use MEWS.
2) Would there be an option to add the Guests "Customer Notes" there we add under the F&B Notes, if the Guest if allergic to anything for example.Thank you in advanced.
Kind Regards,
Amit
9 votes -
Blockings Report Development
Include all types of blocks in the blockings report. E.G. Out of order and house use, as many properties will use house use as its harder to have clear reporting on.
2 votes -
Sequential Group Reservation Number
Currently, Mews offers individual confirmation for all reservations - but if they are within a group, they all fall under 1 group reference number that does not trigger an individual and sequential reference # for the reservations attached.
When duplicating Reservations, for example, it would be helpful if the reservation screen could trigger sequential group reservation numbers that are searchable but can also populate in the reservation report. Even in a simple group reservation setup, this form of referencing could be very useful.
7 votes -
Company Classification & Icon
Is it possible to create a company classification- as is already existing in the guest classification - so as to show which company profile is linked to a voucher ? It would enable the reservation agent to view which profile to link for the corporate rate code to appear when creating a reservation for a corporate guest. It would also enable to distinct company profiles with a corporate agreement in the company search profile.
8 votes -
Housekeeping room status - possibility to fil in the room status the day before
We would like to be able to fill in the housekeeping room status the day before. In case a housekeeping manager has a day off or starts later.
At the moment it is not possible, because if you click the date to day after they rooms will not been shown for this date as well, but still shows departures and stay overs from the day of today.2 votes -
Availability block visible in planning board
Currently it is not clear that an availability block is made, on the schedule board. It looks like there is availability, but it actually has an availability block on it.
So this is not visible on the planning board, and my colluages can not see that i made an availability block for this period en they can not make reservations.6 votes -
Currency appearing in wrong order
We work in a multi currency environment (BRUSSELS). We accept CHF and EUR + others. However when we click in the billing tab on "cash payment" it will automatically jump on CHF which creates a lot of human mistakes as obviously most payments here are made in EUR. We should have the option to put an order on the different currencies and not have them appear chronologically.
7 votes -
Selecting all open bills on a routed company bill at once
I would be nice to have a 'select all' open bills button or checkmark where we can more easily manage all items / open bills on company bills that have a large number of open bills due to payment routing.
3 votes -
Sponsoring as an external payment method
As a hotel, we offer our partners overnight stays as sponsorship for an event.
We would like to have this payment method among the external payment options.2 votes -
Management / Trust Accounting Solution
Management Accounting Software enables co-ownership management models where portions of an entire operation (Resort, Hotel, etc.) have different owners. The operators are generally management companies who need to justify the business model and revenue and expenditures to the body corporate.
Trust accounting while a visibly similar model, is further regulated and operates under a strict set of laws. The origin of modern Trust Accounting legislation as it pertains to the Accommodation industry was codified by the Queensland Government since the 1960s and has been largely replicated in regions and countries where legislation is expected.
Within Australia, Trust Accounting is a…
11 votes -
Leave "Associated" at Online Check-Out
With the Online Check Out (which is great) the customer creates a new bill to close the invoice. The guests don't have the possibility to add a company address by themselves. At check-in we always try to add the company with the "Associated" feature, as for individual travelling business guests the company profile way is not suitable, as we can't add a credit card, and the open bills are not seen at the check-out screen. Now even if everything is prepared the guest puts all the charges to a new bill and the company address is not longer on the…
7 votes -
Availability Block report - show Room Picked-up / Blocked
Can you under the Availability Block Report add a column for Picked-up/Blocked rooms?
So we easily can see what block that still have rooms blocked but not picked up, without having to open each and everyone to check for blocked rooms.
Per today we only see "status, Start, End, Release, etc"Then we can more easily sell it to someone else !
2 votes -
Turn off the "New device sign in" emails.
Turn off the "New device sign in" emails.
They do not work and causes about 20-30 tickets to our support each day.
Some users get these emails several times a day.
It's a nuisance.1 vote -
Improvements in Automatic Settlement Policies
We would love to see more intelligence when it comes to the automatic settlement policies. For example if we have a booking that pays 25% at time of booking, and 75% a week before arrival, the system will not take into account any payments made in between those two events. If the customer decides to pay their booking early, we rely on human intervention to cancel the scheduled payment, or the guest will get charged twice. We also have the option to close the bill to avoid re-charging, however this is impractical for us due to other complications with closed…
1 vote -
Begleitperson auf die Rechnung
Es sollte möglich sein, dass alle Gäste eines Zimmers auf der Rechnung stehen und nicht über das Notizfeld!
7 votes -
Roominglist with phone number
Excel rooming list must have telephone number field.
Guest receives a text message by arrival with door code and room number. When the group is 50 people, it is important to be able to load the phone number in rooming list.5 votes
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