1868 results found
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Deposit Ledger: Flexible Accounting Correction
Allow controlled edits/voids of incorrect posting during a reasonable period (configurable).
Prevent misuse: of course, lock items after the window or after key lifecycle events (e.g., allocation to stay charges or end-of-day posting).
Ensure reporting accuracy: automatically update tax journals, VAT reports, and revenue/prepayment ledgers when correction is made.
Reduce Manual burden: fewer compensating entries, cleaner financials between source and external systems
2 votes -
Scheduling YTD Manager's Report
The format of viewing the Manager's Report on the screen with "Year Overview" is helpful. Showing Previous Day, MTD and YTD totals. However, it does not work to schedule this report for automatic distribution. The data is not accurate.
1 vote -
Ability to use the same e-mail for a separate reservation under a different name
We need the ability to use the same e-mail for a different reservation. Why that isn't available is beyond me. We DO NOT want to use the "group" reservation option. We prefer that both reservations be totally separate.
BUT for some reason MEWS does not allow an e-mail to be used more than once.1 vote -
New Ledger with Pre-set filters and bring back exports
With the updated (01/2026) Guest Ledger, there's improved visibility, but there's no pre-set filters. Would make life much easier.
Also, no exports NOR scheduled reports available anymore.
Please bring the function for exports and reports back.
Thanks!1 vote -
children age
Our rates are based on age. However, it's difficult to know the exact age of each person unless we go into each profile and calculate it individually. This is neither simple nor practical, for individuals nor groups.
Would it be possible to display the age of each person, perhaps in parentheses, right after their name in the booking details? This would make it clearer for everyone.
1 vote -
Fire Attention & Fire List
I believe Mews needs a dedicated "Fire Attention" feature to enhance guest safety during emergencies. The implementation would ideally include:
Flagging System: A simple checkbox on both the Reservation and Guest Profile levels to mark "Fire Attention". If checked on the profile, it should remain a permanent attribute to ensure returning guests are always accounted for.
Dashboard Integration: A new "Fire List" section under the "Guests In House" report.
Report Functionality: This list must be accessible with a single click and organized by room number. It should clearly display:
Room number and guest count.
Guest names and age categories.
A…
1 vote -
Tracking guests
Have the option to link a guest, or add a line item in the profile, when the stay is with a group. We don't necessarily see these guests after their group stay and would allow us to keep our database tracked and either target these guests for conversion, or stop tracking in the database
PS, we are ex-Hotello, and this feature was an easy sell for us to use before
1 vote -
guest preference
In customer profile :`Add in a box for Guest preferences (room type, side of building, room number, etc), and have it pop-up or appear on the first booking screen when creating a booking through MEWS ops. At the moment, we need to track down the preference notes in the profile (under many tabs), go back and update the booking, instead of having it on hand easily when creating the booking. Same for allergies/food preferences or membership status
PS, we are ex-Hotello, and this feature was amazing in dealing with customer preferences right as we were completing the booking, and right…
1 vote -
Weekly Billing Automation
New timing option needed. There is continuous and monthly billing automation. I'm posting this on a behalf of a property that expressed interest in having weekly billing automation.
2 votes -
A refresh button to refresh the page working on.
A refresh button to refresh the page working on. There are times edits are made and one needs to click out of the page and back onto it in order to see the change.
2 votes -
Availability block reservation status
To effectively utilize the Availability Blocks section, we need the ability to pick up rooms from a block that has an optional booking status. We often work with call-in allocations, where clients reserve a set number of rooms (e.g., 50) for their participants. As participants book rooms, the booking status changes to "confirmed" once a room is booked for an individual.
15 votes -
Automatically suggest also emails of associated profiles when sending bill/invoice via email
Currently, when sending an invoice/bill via email for a company owned bill only the company’s invoicing email is automatically suggested as a recipient. However, most of the time the guest (associate profile) should receive the bill as they have to file it with their travel management to get reimbursed.
Hence, the email of the guest needs to be retrieved manually each time from the guest profile and copied back into the send bill/invoice form. This delays the checkout process unnecessarily!
Suggestion: automatically suggest the associated profile’s email as a potential recipient in addition to the bill owner’s email when sending…17 votes -
"Catégorie d'espace"
Nous sommes une pourvoirie et nos locations sont pour des chalets, des terrains de camping, des tentes prêt-à-camper et des embarcations nautiques. Le problème est qu'il n'y a pas de "catégorie d'espace" pour les embarcations nautiques, il y en a une seulement pour les vélo. Même chose pour nos chalets ou il n'y a pas ce choix.
Plusieurs clients nous contactent pour s'assurer que se sont bien des chaloupe à moteur que nous louons et non des vélos.
Même chose pour nos chalets ou nos clients pensent que nos chalets sont loués à la chambre et non pour l'ensemble de…3 votes -
Room Changes: Need Automatic “Pickup” Logic + Report Showing All Room Changes
We’re running into the same issue almost daily. A guest checks into a room, stays only a few minutes or an hour, then switches to another room. Mews immediately flips that first room back to “Dirty,” even though it was fully cleaned and inspected earlier that day.
Housekeeping ends up wondering why a clean room suddenly looks like it needs a full turnover when, in reality, it only needs a quick touch-up. It slows the team down and creates unnecessary backtracking.
What we really need are two things:
Automatic “Pickup” logic for short occupancy
In another PMS, this would fall…
1 vote -
create restrictions on multiple dates at the same time
Would be great to be able to apply the same restriction for the same rates on multiple dates, rather than having to come back and enter the same filters over and over!
2 votes -
Deposit in customers bill - payment and consumption date
I would like to request a small development regarding the deposit payments in customer's bill.
Could you please add two new fields on the deposit payment rows:
- The payment date of the deposit
- The consumption date of the deposit
These additions would greatly help us in tracking the right deposit when we have done some corrections for the deposit.2 votes -
TOTAL REVENUE for ADR
I was wondering if it would be possible to add the additional Revenue and product Revenue into the ADR. At the moment it is only calculating the ADR depending on the Revenue and not Total Revenue, creating therefore discrepancies with the actual ADR.
2 votes -
Business package handling in PMS and kiosk view
we would like to ask for guidance regarding the handling of Business Packages, as we are currently facing significant operational challenges in daily use.
From our perspective, the key requirement is that the Business Package is displayed as one single bundled item
both in the PMS from a staff perspective
and in the kiosk view for guestsIt should not be split into individual components such as wifi, drinks or food.
Current situation
On the final invoice, the Business Package is displayed correctly as one bundled position.
However, in the operational PMS view, the package is broken down into multiple…1 vote -
disable create keys for specific service or room category
we want to be able to disable the "create keys" for a specific service or a room category. For example conference rooms that we have as a separate service in Mews have traditional metal keys or for the Parking where they only need a code we would like to have the "create keys" option NOT ticked.
1 vote -
Remove rights to optimize space allocation
We would like to be able to change the optimize space allocation function in Timeline so that you can assign it as a Permission under roles.
So not everyone has rights to use this feature.50 votes
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