1973 results found
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Restriction dates reset every time a change is made
Please keep the date selection the same either when creating or editing restrictions. Every single time I make a change it defaults back to the current date, I spend half my time scrolling through the calendar to go back to the original selection I had.
2 votes -
Wieso schafft es Mews nicht bei der Eingabe der Adressdaten automatisch nach Eingabe der PLZ den richtigen Ort mit aufzuführen?
Wieso schafft es Mews nicht nach Eingabe der Plz. den ( oder die jeweiligen ) dazugehörigen Ort aufzuführen.
1 vote -
Angebote/Reservierung übersichtlicher gestalten
Angebote, bzw. Bestätigungen werden zu lange und zu unüberscichtlich, wenn z.B. eine Gruppe für 3 Tage 15 Zimmer bucht mit Frühstück. Da wird jeder Tag mit Frühstücksanteim zum jeweiligen MwStsatz aufgefürht. Viel zu lange und zu übersichtlich. Da würde es doch reichen wenn die Postion Frühstück ( unterteilt nach Speisen und Getränkeanteil ) in einer Position angezeigt würde und das dann mal 3.
1 vote -
Timeline: Introducing Colour-Coding for Key Booking Insights
Dear MEWS Team,
I would like to share a suggestion regarding the Timeline view, which has a huge yet unexpressed potential.
While visually clean, it does not leverage one of the most powerful tools for operational efficiency: colour-coding.
Color can instantly convey information that, otherwise, requires opening each booking or navigating multiple sections. Introducing colour indicators directly on the Timeline could transform it into a true operational dashboard, providing immediate, high-impact insights for the front office and reservations teams.
Here are some examples of what colour-coding could highlight:
• Payment Status (e.g., prepaid, pending, partially paid, failed)
• Booking Source…7 votes -
reservation report date range
Remove the current 1-year limit on the Reservation Report date range, allowing users to run reports across longer periods. This functionality was available in the old report and is needed to support more flexible historical and future analysis and reporting
2 votes -
Change of surname after marriage. Birth name as a data field in the guest file.
Would be helpful, especially for regular guests, so that after changing the last name, you can still see the name of the past.
1 vote -
Moving spaces in between services
We are operating a hybrid property (long- and short-stay)
All spaces are offered as long-stay, and some of them also as short-stay.
Every now and then we need to move a space to be offered as short-stay, but the problem is that we cannot remove them from short-stay service once we added them there. This brings a lot of discrepancies in our daily operations and reporting.1 vote -
Limiting chargeable period for Early Check-in
We would like to see the chargeable period for an early check-in limited to f.i. 2 hours.
The reason for that:
We have an early check-in fee of €15 applied.
But recently, a guest with a booking for date x checked in via our Kiosk in the night of x - 1 to x, at 2:00pm. He was able to check in by just paying the fee of €15, meaning he had an extra night for €15.1 vote -
Minimum Stay THROUGH Restrictions (not Minimum Stay on ARRIVAL)
Minimum Stay Through Restrictions should be supported in Mews. Currently, minimum stay restrictions are applied as Minimum Stay on Arrival. So, a 3-night minimum stay on a Saturday night would allow someone to book for 2-nights if staying Friday & Saturday. Minimum Stay Through restrictions should be an option (especially since Mews RMS Atomize has this option, as do most channel manager marketplace integrations).
2 votes -
Be able to change the customer without have it add them as an additional guest first
You should be able to change the customer on a reservation without first having to add them as a companion. The current process creates an unnecessary and inefficient workflow.
For example, if a booker initially makes a reservation under Joe Smith but later wants to change the guest name to Jane Doe, the hotel reservations agent must:
1. Change the reservation to two guests
2. Add Jane Doe as a companion
3. Assign Jane Doe as the primary guest
4. Remove Joe Smith from the reservation
5. Change the reservation back to one adultThat’s five steps just to change…
14 votes -
Sortierung Print-Anreiseliste
Es wäre schön, wenn man die Anreise-/Abreiseliste nach Nachnamen oder Zimmernummern sortieren könnte. Die Option "Gruppieren nach" nimmt viel zu viel Platz weg.
Es ist sehr zeitaufwändig, jeden Tag eine neue Excel-Liste zu erstellen. Das wäre mit einem Knopfdruck sehr viel effektiver.4 votes -
Prevent dropdown menus from closing when the user scrolls inside them
When a dropdown contains more options than can fit in the visible list, the user can scroll inside the dropdown to reach the remaining options. That works as expected.
However, when all available options already fit inside the visible dropdown, scrolling while the dropdown is open closes the dropdown instead. This is easy to trigger accidentally, especially on a trackpad or mouse wheel.2 votes -
Deposit on the Kiosk
When a customer is making his check/in on the kiosk, i want to be able to ask them for a preauthorization before getting their keys.
5 votes -
Package Price Estimation and Breakdown for Product Rules
Problem
Currently, when creating package rates using Product Rules, Revenue Managers have no intuitive way to understand how the final package price is calculated. The only reliable method is to create a test booking and review the resulting pricing, which is both time-consuming and prone to misinterpretation.
This creates challenges when validating package setups, especially when determining whether products are included, excluded, or distributed correctly within the total package rate. Misconfigurations can easily go unnoticed until after the package is already available for booking.
Proposed Solution
Add a pricing preview directly within the Product Rule configuration that provides an estimated…
1 vote -
Don't split costs on paymaster when naminglist is done
When entering names in a group, the costs should NOT move to different invoices. It is a group, so all costs need to stay on the Paymaster. We are moving the charges so many times, it is ridiculous. When group, costs are grouped.
1 vote -
guest profile search
Search for guest profile by all dates. For example by typing in the address in the search area.
3 votes -
Res Notes with Agent Name
Reservation Notes should log agent name along with time & date.
1 vote -
Customizable Reports thats saved with required parameters
Customizable Reports thats saved with required parameters so you can easily run every time you require.
1 vote -
Button to update check-in time to ActualStartUtc
Cutting a key after manually checking in a reservation before this reservation's scheduled arrival time retains scheduled arrival time rather than actual, which is good in case one wants to hand over the key but not give access to the room before official time (f.ex. if guest has declined to pay early check-in fee). If one wants to grant early check-in nonetheless, or a fee has been agreed, it would be good if there was a button for staff to confirm that key creation must substitute ActualStartUtc for ScheduledStartUtc
0 votes -
Show Payment Status when you click on the 'Details' tab
It was previously possible to see the payment status when clicking on the 'Details' tab while checking the reservations report. It would save time as it would not be necessary to open the reservation via 'Manage' which then defaults to the beginning of the report.
1 vote
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