1997 results found
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Editing Restrictions in the Calendar
When editing restrictions in the calendar, there are currently a few points that make daily work more difficult.
When I edit and save a single restriction, the view always jumps back to the list view afterward. This is inconvenient because I then have to switch back to the calendar and find the relevant section again.
It is also difficult to check the dates in the calendar, especially when working with multiple rate groups and room categories. The date bar disappears when scrolling because it is not sticky. As a result, it is easy to lose track of which dates the…
2 votes -
Make "Car registration number" a field to which data can be imported from AKIA
As a property with a car park for which a permit must be issued by our Front Desk, a permit which must be validated in a third-party application with no integration to Mews, we capture Guests' vehicle license plate numbers for Guests purchasing a parking permit in advance in a mini app created for the requesting of parking permits.
Currently, the plate number can only be exported by AKIA through the mini app data capture to the Notes field of the Guest's primary reservation. Since the Notes fields on the Properties tab are all merged into one string of data…
1 vote -
vingcard
Some hotels (like ours) want to exclude the sauna area from the room rate. As a result, not all guests checking in will have access to the sauna area on their room key card but only selected guests, that booked this service.
Currently we can choose with AssaAbloy/Vingcard only categories with different accesses but can only choose for all or none if sauna is included or excluded when creating a room key. Same for separate areas like the E-Bike garage.
For the future it would be absolutely stunning if the system includes products within a reservation when creating a rooms…
1 vote -
guest profile search
Search for guest profile by all dates. For example by typing in the address in the search area.
4 votes -
juntar dos reservas para que estén en el mismo grupo
como puedo juntar dos reservas para que estén en el mismo grupo
1 vote -
Sorting reservations by reservation number
I would like to have the option to sort arrivals by reservation number instead by last name.
3 votes -
Booking links for public offers/packages/specials
For marketing purposes, it would be helpful to be able to isolate package or special offer rate plans that are PUBLIC so they can be shared with booking links directly. the Vouchers set up only works on PRIVATE rates, but we want to be able to share direct links to our packages and special offers - and currently we cannot, though many other brands and booking engines can do so.
1 vote -
less unnecessary updates form mews and a way to give feedback
Why does Mews changes things for no reason? where is the back button on reservation gone? when I do my reservations checks, once I'm finished, I had to click back 5-6 times before it takes me back to the reservation report. Also, not impressed with new reservation report - you seem to have to re-enter all the filters every time you try to go back to original reservations list!
6 votes -
weekly view on the calendar
It is very hard to read the calendar on the month view, then on the week view it is a bit too zoomed in. It would be perfect to have about 3 weeks fully viewable on the calendar in a new view setting.
1 vote -
Hide private rates when modifying the rate plan within an existing reservation
Hide private rates when modifying the rate plan within an existing reservation - why do we have private rates that require a voucher to book if the front desk can choose ANY rate (private or public) within the existing reservation screen under Pricing tab? Defeats the purpose and allows the Front Desk to modify to choose rates that should not be bookable.
Product team - can you at least allow us to restrict this by access?
2 votes -
More easily visible competitor pricing information
Hello R&D team,
It would be great to have a more visual price screening page on Atomize to see the competition with a glance. Also the number of competitors could be increased to 8-10 to have a better representation of the market.
Thanks and have a great day,
Bence NAGY
[email protected]4 votes -
Report reservation
Hello,
I would like to submit a feature request regarding reporting for availability blocks / group reservations in the Reservation Report.
Previously, I used the old Reservation Report to isolate a specific group by its Group Name and then generate a report with the number of nights and the total amount. This was very useful after a group had already departed.
Now that the old Reservation Report is no longer available, I cannot do this properly in the new Reservation Report.
The current alternatives are not reliable enough for this use case:
Filtering by Company is not sufficient, because it…2 votes -
affichage du calendrier
Serait il possible d'avoir le choix de l'affichage des numéro de chambre dans le calendrier? en effet celles ci sont affichées par groupe de chambres de même catégorie. Pourrait on choisir de les afficher par numéro de chambre et avoir ainsi une liste de numéros qui se suivent... plus pratique pour gérer par exemple les chambres communicantes quand elles sont de 2 catégories différentes. plus pratique également pour avoir un visuel ,dans le calendrier, d'un étage complet.
1 vote -
Reservation bulk update
Being able to bulk update reservations in the future when a price of a product changed. When a price of a product change we have to cancel the product reservation by reservation and add it again. It's not convenient at all. It would be nice to be able to update lot's of reservations at the same time.
6 votes -
Automatisation d'un produit pr qu'il apparaisse à une date donnée
Nous souhaitons mettre en place une configuration concernant la caution pour les serviettes de piscine.
Notre souhait est que la caution soit facturée automatiquement le dernier jour du séjour du client.
Plus précisément, nous souhaiterions que :
1. la facture soit créée uniquement le dernier jour du séjour ;
2. le produit « Serviette piscine » soit ajouté et facturé à cette même date ;
3. la facture ne soit pas créée dès l’enregistrement de la réservation, avec simplement une date de consommation programmée au dernier jour du séjour.En d’autres termes, nous souhaitons que la facture et la ligne…
1 vote -
Full visibility when looking for an exact room on timeline
When searching for a specific room number on the timeline, the room categories disappear, which makes reallocating guests much more difficult.
It would be very helpful if the room categories remained visible even when searching for an exact room number.
1 vote -
Disable payment expired tasks for AR
With AR enabled and payment links enabled for AR, a task appears anytime the AR payment link expires.
This task is unnecessary as you cannot extend or resend the invoice with a new paylink.
Payment link expiry tasks do not assign to a department, AR tracking is done within the City Ledger, so the task is not useful as a reminder and just creates extra work for all team members to close down the task.We would like to leave the payment links active but disable the expiry task.
1 vote -
Possibility to customize header of dashboard
If working with several properties within Mews it is very difficult to understand which property you are on - only in Search field you see the property. Would be valuable to be able to customize the color of the top ribbon to be able to quickly identify what property you are on.
1 vote -
Granular Refund Permissions with Amount Thresholds and Approval Workflow
Requested Enhancement Suggestions
Refund Amount Limits by Role
Configure maximum refund values per user role.
Example:
Front Desk Agent: up to €50
Supervisor: up to €500
Manager: unlimitedRefund Approval Workflow
- Refunds exceeding a configured threshold require approval from an authorized user.
- Approval can be completed within Mews before funds are returned.
Separate Refund Permission
- Decouple refunds from other billing permissions (rebates, reissues, bill owner changes, etc.).
- Allow customers to grant refund access without exposing unrelated financial actions.
Optional Warning/Confirmation Controls
- Alert users when attempting to refund the full payment amount.
- Require an additional confirmation step for high-value refunds.
Business…
1 vote -
Reservations Overview
Hello,
There need to be a Overview function, a function where all reservations shows up in a detailed list which where you can filter directly on the overview either on name A-Ö, ratecodes, floor in the hotel or roomtype just as some examples.ex. Click with mouse on name+ enter and all reservations shows in order from letter A, click on a specific rate + enter and all reservations booked with that rate shows in order from the top, click on a name ex. Lisa and all Lisa shows on the screen, (good when you quickly want to see if…
4 votes
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