1863 results found
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Trial Balance Improvement
To add additional column that shows Accounting Category, Accounting Category Code, Cost Center Code, and External Code as it is visible in Activity Ledger Report.
2 votes -
check-in missed
Possibility to change the time when a room is moved to status check-in missed
2 votes -
Update roominglist more than only once with excel sheet
The Excel rooming list can now only be uploaded once and not more. When trying another upload, it is not possible. We often have group rooming lists who change a lot and it would be easy if we can "upload" new rooming lists and override the old ones by just one click (also owner/guest function) and all other information like phone number, e-mail address, country, etc.
2 votes -
Kalenderwochenanzeige in der Zeitleiste
Oft buchen Firmen nach Kalenderwoche. Es wäre leichter das Datum zu finden, was gewünscht ist, wenn auch die Kalenderwochen angezeigt werden würden in der Zeitleiste.
1 vote -
Move multiple reservations altogether on the timeline
Bulk select multiple reservations in a group and move them altogether in one movement from one series of spaces to another. At this stage, we have to individually select each reservation to change the space, which can take time for large groups.
1 vote -
We would like a detailed copy of the guest invoice to be automatically emailed to them at time of check out
Guest BILL is charged to designated payment type. We would like that at the time of checkout the detailed version of the guest BILL is then automatically sent to the guests email on file. Ideal for business travelers who need detailed invoices for expense report purposes.
1 vote -
Make new company profiles available quickly - prevent delays in checkout process
When creating a new profile to associate with a bill or to issue the bill on the company during check out it takes very long for a new company profile to be available for selection as company owner or associated profile. Sometimes it takes several minutes for the company profile to become available in the input fields!!!
This is unacceptable for most guests and unnecessarily prolongs and delays the checkout process.24 votes -
Company profiles should not be added to guest profiles automatically
Currently company profiles are added to guest profiles automatically. This should be optional via a tick box. In our case guest' are not always booking via the same company (rate).
19 votes -
Transfer Space Categories to Different Service
Currently, Mews does not allow users to transfer space categories to different bookable services; instead, users have to be manually recreated in the new service. It would be beneficial and useful if we could create a transfer process (Rates, Products included)
1. Operational Efficiency
- Eliminates the need for manual recreation of space categories, rates, and products, saving significant time for property managers.
- Reduces human error during manual setup, ensuring consistency across services.
2. Scalability and Flexibility
- Makes it easier for hotels to reorganize or expand services (e.g., moving rooms from “Accommodation” to “Event Spaces”) without disrupting existing configurations.
- Supports multi-service…
3 votes -
Bulk add address information to profiles of the same reservation
Hi,
Would it be possible to have an option that we can select to add the same address/city/postal code to all profile of the same reservation?
In Spain, we need to fill in a lot of information and the adress/city/postal code is something mandatory for us and when we have big groups it takes forever to add that info individually.Thank you
1 vote -
Timeline improvements: colors, OTA icons, guest count & payment status
Hello everyone,
We would like to suggest a few improvements to the timeline in Mews that could significantly enhance usability:
Better color customization
The current grey shades are very similar and hard to distinguish. More contrast or customizable colors would improve readability.OTA/source icons on reservations
Adding icons (Booking.com, Expedia, Direct, etc.) would make it much easier to instantly identify the booking source.Guest count visible on timeline
Showing the number of guests directly on each reservation would greatly help with quick planning and overview.Payment status indicator
An icon to show whether a reservation is paid or still pending…1 vote -
Automated Closing of OTA Bills
Yes, billing automation having just gotten smarter was a windfall for our operation. As a small property with few Staff members, all of us hold many roles on a daily basis. We have no accounting or finance department, no IT department, to name just a few. When billing automation rolled out, automatically sorting charges into bills by stay dates and whether they are owned by an OTA or a Guest erased many of the accidental billing issues we had to correct when a Guest was incorrectly charged for a future stay or for an OTA-paid stay, billing the Guest’s credit…
1 voteWe are currently Beta testing a change to automatically closed balanced bills and we hope to be releasing in the next month.
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Standard reason codes when re-issue bill/invoice
When a user re-issues a bill or invoice, a reason code is requested. It could be useful to have a list of standard reason codes (wrong payment, wrong price, wrong profile etc) and that the reason codes were accessible through the API. Then it can be used to pinpoint the reason for a re-issue. From that we can pinpoint training, information or setup to make sure we avoid too many credits.
1 vote -
GROUP BATCH BOOKINGS
It would improve efficiency if we could create a batch of bookings for the same or different company, all at once, by just choosing the dates we need, and then just repeating that same pattern of rooms needed for all bookings. To be able to assign an individual customer to each would be preferable, like being able to create a new customer for each different date, in a faster way.
Creating group bookings one by one is very tedious and takes a long time, and for properties that hold various groups a day or a week, this would definitely be…
1 vote -
Identical items from integrations (third party systems) are automatically merged into a single billing item
Summary of the Issue
During check-out, we frequently face the problem that POS receipts (e.g. from MEWS POS or other integrations) cannot be properly split across multiple rooms or guest invoices.
This is because identical POS items are automatically merged into a single billing item (e.g. multiple grape juices combined into one position).Once merged, this item cannot be split afterwards and can therefore only be settled on one invoice.
The only workaround is to manually calculate and allocate amounts across different payment methods, which is time-consuming and error-prone.In contrast, bookable services (e.g. breakfast) are handled as individual, divisible…
1 vote -
Add reporting for future group blocks (including non-picked-up rooms)
We would like to suggest an important improvement regarding group reporting and forecast accuracy.
Currently, Mews only considers picked-up (confirmed) reservations within groups when calculating revenue and ADR. However, blocked rooms that are not yet picked up are completely excluded from revenue and ADR calculations, even though they are included in occupancy.
This creates a significant discrepancy in forecasting and reporting.
Example:
A group is booked for a future date with 20 rooms blocked at an ADR of $200
No rooms are picked up yet
One individual reservation exists at an ADR of $250In this scenario:
Occupancy correctly reflects…1 vote -
Ajouter des colonnes avec le nombre de chambres bloquées et réservées dans la liste de tous les blocs.
Bonjour,
Il serait pratique d'avoir des colonnes de plus avec le nombre de chambres bloquées et réservées quand on sort une liste des blocs (groupes). Cela permettrait d'avoir l'information rapidement. Nous n'aurions plus besoin de consulter individuellement chaque bloc, chaque groupe pour obtenir cette information. Merci.1 vote -
Export all invoices for a month or period as PDF files with a single click.
Be able to quickly and easily export all invoices (in PDF format) for a specific period (day, week, month) with a single click.
Currently, you have to click on each invoice, print it, and save it as a PDF.
An individual PDF export for the desired period would make this task much easier.2 votes -
Wish for improved color contrast for "Check-out Today" vs. "Check-in Today
Hi Mews team!
We would like to request a minor adjustment to the color coding on our reservation timeline to improve our daily workflow and reduce manual errors.
The Issue:
Currently, both "Check-out Today" and "Check-in Today" use a very similar shade of blue. When the booking department and reception team is assisting guests with stay extensions or late check-out requests, it is difficult to distinguish between a guest who is due to depart today and the guest who is to arrive when looking at the same room to checkin and out of. This occasionally leads to mistakes when selecting…1 vote -
View product checklist in Mews mobile app
It would be great if it was possible to view the product checklist in the Mews mobile app.
Then we do not have to print the list (save the planet) and the list is always updated5 votes
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