2178 results found
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Only show available rates when making a new reservation
To keep the rate query clean it would be great if ratecode that are closed or restricted are not visible in the rate query.
20 votes -
Add country to Excel rooming list
Excel rooming list must have a country field.
For statistics we need to fill in the country (not Nationality) in the customers profile. With large business groups it is easier, to fill this in the Excel rooming list, than to open every customers profile.24 votes -
Billing
Good afternoon team mews
In the bill when you click on either go to preview or invoice gives us the option to create the invoice or preview the invoice from there to print it gives us 4 options of how we want to print the bill.
Is there a way to add a new template where the consumption per cheche are the totals as something informative?Currently the mews invoice when creating it gives us the total of all the consumption of all checks and on many occasions the guest asks to know how much was consumed in each check…
19 votes -
Multiple occupancy for a duration of stay.
Multiple occupancy for a duration of stay.
Expample: a Guest is staying for 5 nights. The first 3 nights is single occupancy and the last 2 nights are double occupancy. This should then have multiple rates *depending on the Hotel37 votes -
Different Email Templates
At the moment Mews only has a template when you send an invoice that thanks the guest for their stay, however the same are sent as reminder which then often get ignored by debtors.
The option to create more standard emails, to create for example a different template for reminders of invoices would be a useful tool to improve the management from within Mews.
37 votes -
End date on user profile
When making a user profile it would be nice to have an end of employment date or something similar that allows to account to freeze or pause when an employee is not working at the property anymore. This would be a safeguard for responsible user management. This combined with a reminder in advance for users who have user management configured that a user has to be deleted or his/her access has to be extended soon.
15 votes -
Hide Space Number in Invoice for Future Stays
Finding a method to conceal the "space number" on invoices for future arrivals would be beneficial, particularly when a bill/invoice must be issued before the arrival date. An option to choose "Future Arrival" before emailing guests could prevent the premature disclosure of the assigned space.
8 votes -
Adjusting confirmations manually
Is it possible to make an 'add' option to a confirmation? As an example, people who book a specific room (no room type) and don't see that reflected on the confirmation. You can't mention this anywhere yourself on a confirmation. Examples such as a specific room number, beds apart or room at the front.
25 votes -
House use function - select more rooms
When blocking rooms with "house-use" function, it would be great to have the function to select more rooms at the same time. Now we have to create single blocks and it takes long time.
29 votes -
Sort Task by different parameters
Include "Sort by" function (A-Z, Z-A) on Task Name, Creation Date, etc.
26 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Visualise rate derivation from rates list
In the list of rates, we see
Name, Base rate, Type (private or public), Short name, External name, Enabled, Default.
It would be nice to have at least one extra column, to visualise the adjustment (absolute or relative) from the base rate. When there's a lot of rates to setup and check it can be time consuming to do those 3 clicks (rate, pricing, adjustment).16 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Identical Copy of a Reservation
Often it happens that some guests would like to add more identical bookings, just under a different name, if they are part of a group. I am aware there is already a tool to make a duplicate from Mews, however, the information copied are not sufficient and should also include manually entered rates. I have already provided this information to Mews Premium, who informed us that it's not possible and they requested to add the idea on this feedback form.
29 votes -
Pop-up alert on reservations
The option of setting automatic alerts to pop-up during different stages of reservations, such as during check-in, any time you open the reservation, during check-out. The alert text should be customizable, so a user can enter anything there, but also the possibility of adding standard alerts depending on membership level, profile classifications, specific rates, etc.
5 votes -
Enable Price Rounding
We request the functionality to round reservation prices to whole numbers in our booking system.
This adjustment is crucial for maintaining the upscale image of our 4 and 5-star hotels, as current pricing often results in decimals.
Implementing whole number pricing will simplify transactions and enhance the premium perception of our rates.
17 votes -
Add multiple rate codes in one reservation
It would be nice, if it was possible to add multiple rate codes in one reservation. For example if there is a reservation for 4 nights. The first and the last night booked at the best available rate, however the second and third night is booked at the corporate's contract rate. Now, we need to make three separate reservations. If it would be possible to add multiple rate codes in a reservation, this would make this much easier.
30 votes -
Company Name on the Invoice
In a previous version of MEWS, we could add a Company address which was then added to the Invoice. A guest would then request the name of a company in which they could then reclaim/issue to the company. This information was clear on the Invoice under "Customer".
With a new update of MEWS, unfortunately this option has been taken away and there is now "Associated with". On the invoice, the "customer" is the Guests name and address and the company is now under "Associated with".In Germany, this an issue, as when Guests claim their expenses, the Invoice reads with…
26 votes -
Delete rates with "all rates" restrictions
When we want to delete a rate, it is not possible if there are restrictions affecting to "All rates". It is not operational to delete all restrictions affecting to "All rates" in order to eliminate an specific rate. Instead of not letting you delete that rate, it should be asked with a "warning" something like "would you like to delete this rate eventhough there is a restriction on it?
14 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Let us use the escape key to exit windows in Mews.
Would save us a lot of time if we could use Esc to close windows in Mews instead of clicking the X.
39 votes -
Create reversation from timeline
The timeline view is an incredible helpful one and when looking for free spaces in the timeline it would be great if you could just start the creation of a new reservation directly from there.
Here is my suggestion: Right click on a free space in the timeline to start a daterange selection. With pending daterange selection right click to cancel the daterange selection left to complete. If with a active daterange selection you click anywhere invalid the selection is cancelled to.
When a daterange is completed you jumo into the create reservation view and skip step 1 (daterange is…
11 votes -
Split payment amount
Can we please have an option to split a payment ?
Like you can partially refund a payment. IE guest pays by card 110€ but wants 2 invoices. first invoice room only 100€ and second invoice extras 10€ . guest doesnt want 2 payments on his card. How can you split the payment amount of 110€ into 100€ and 10€ on 2 invoices ?48 votes
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