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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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2152 results found

  1. Attach reservations to company profiles

    19 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  2. Creating Invoices for external clients

    As promised here is the video with the 2 issues that our reception team will be delighted with if they are improved :)

    The first one: when creating invoices, see timecode 1:17, Pam needs to highlight and copy the booking reference number from that booking on the dashboard tab for that booking, she then needs to go to the billing tab and manually paste the number so then the invoice can be generated for the customer. Now imagine having to do this for every single booking every day. On friday she will need to do this over 120 times, this…

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  3. Attach booker after reservation

    To be able to attache a booker CC to a specific reservation even after adding new customers to the reservation

    8 votes

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    1 comment  ·  Other  ·  Admin →
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  4. Limit availability sent to Channel Managers

    Limiting availability sent to your channel manager could allow more control over booking sources as well as overall occupancy and availability figures.

    85 votes

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    idea to upvote  ·  12 comments  ·  Revenue management  ·  Admin →
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  5. Customize bill counter usage

    The client would like to have the possibility to choose the bill counter for automatic deposit.

    8 votes

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    0 comments  ·  Finance management  ·  Admin →
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  6. Display balances in all currencies used

    8 votes

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    1 comment  ·  Other  ·  Admin →
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  7. Receivable invoice payments in accounting report

    9 votes

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    0 comments  ·  Reports and dashboards  ·  Admin →
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  8. Add colors to space numbers based on the status

    13 votes

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    3 comments  ·  Space management  ·  Admin →
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  9. Share calendar events between chains

    Add chain wide events in calendar

    16 votes

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    0 comments  ·  Revenue management  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  10. create multiple options in reports filter

    4 votes

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    0 comments  ·  Reports and dashboards  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  11. Single use voucher codes

    23 votes

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    0 comments  ·  Other  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  12. Occupancy by segment

    15 votes

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    1 comment  ·  Revenue management  ·  Admin →
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  13. Include shift handover in Manager report

    17 votes

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    idea to upvote  ·  0 comments  ·  Reports and dashboards  ·  Admin →
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  14. Display Tasks Donut by department

    23 votes

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    0 comments  ·  Other  ·  Admin →
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  15. Show MUR instead of Rs as currency for Mauritius

    Please note some guests get confused by Rs and think it is Indian rupees which off course does not represent the same value at all. It would be very helpful if the rates could be shown as MUR instead of Rs for Mauritius. Note Booking.com already does this, I guess for the same reason.

    4 votes

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    0 comments  ·  Finance management  ·  Admin →
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  16. Automatic logout of users

    Since Mews is a cloud solution and therefore accessible from anywhere, it is important that users are careful to log out once they are no longer using the platform. To help increase security measures, a feature could be implemented to automatically log out Mewsers who have been inactive for a certain period of time. After this predetermined interval, users would then have to reenter their user details to access Mews again.

    81 votes

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    idea to upvote  ·  6 comments  ·  User management  ·  Admin →
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  17. Improved group booking mail template

    Group booking tables should be improved visually to clarify all enclosed reservation details

    83 votes

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    idea to upvote  ·  4 comments  ·  Group management  ·  Admin →
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  18. Distinguish invalid from missing CC

    Settlement task: Currently, the system does not make the difference between CC invalid and CC missing. So it creates a task in both cases. But we do not always need a CC. Especially for group bookings. So we have 40 tasks a day that must be canceled. It's heavy.

    Solution: let the property decide if they want/need a settlement task for either CC invalid + CC missing or for one of these solutions.
    686.95https://mewssystems3.pipedrive.com/deal/4640

    7 votes

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    0 comments  ·  Other  ·  Admin →
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  19. Make accounting category mandatory

    8 votes

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    0 comments  ·  Finance management  ·  Admin →
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  20. Zoom-in profile pictures

    8 votes

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    0 comments  ·  Other  ·  Admin →
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