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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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2150 results found

  1. In Italy we are facing the issue, that each invoice has to be print out on a specific invpice paper and only one time. So the night receptionists have to keep track of all the bills closed on one day which they do by using the bill and invoices report. It would be even more helpful to have an extra column added with the amount of prints so that they don't have to click in each bill.

    9 votes

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  2. Have a possibility to add segment to the product. Also have an option to add (choose) segment to the product maually in the reservation module.

    8 votes

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  3. 33 votes

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  4. 14 votes

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  5. We would like to have a single group registration card that can be printed with all relevant guest details and companion names for a more efficient and quicker check-in process.

    34 votes

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  6. Products with a price that's relative to the net rate can be charged per person, per night, and per person per night.

    11 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  7. Currently, when creating a product under Services, the details of the stay will appear on the bill. With making this possible, the product created under Services will appear on bills as well.

    8 votes

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  8. When cancelling a product from Orders, the status changes to cancelled, however, no reason is provided.
    It is confusing for a reception as they might not understand why some items were cancelled.

    7 votes

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    0 comments  ·  Other  ·  Admin →
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  9. Delay or even cancel the pop-ups on Occupancy and Availability screens. They are incredibaly anoying when you are trying to look at data, and they constantly pop-up or down above, below when you hoover over your availability and occupancy screen.

    Please make sure there is a small delay, i.e. when you stopt for 0,5 seconds that it pops up.

    7 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  10. Having an additional file where a bill number, the total price, the base price and the vat price appears in the same line per each reservation.

    11 votes

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  11. 30 votes

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  12. the feature to create reocurring reservations: In this case guest will come back every monday tuesday and thrusday until July.

    10 votes

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    0 comments  ·  Other  ·  Admin →
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  13. Number of companions could differ for each night to accommodate part-time guests

    113 votes

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  14. The Mews Manager report is a one-stop-shop for a lot of crucial operational data. With the addition of an occupancy forecast for the upcoming weeks or months, this report could become even more useful for planning and revenue management.

    22 votes

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  15. It would send me every day the information which clients would enter the next day

    It would be great if every day at 10:00 it could send me the entries for the next day containing the following info: 1. number of reservation, 2 which agency,3 last name and name of the cliente, 4. date of entry, date of departure, 5. how many nights the client is staying, 6. how many people are staying 7. apartment type reserved, apartment type given 8 apartment type, 9. tarifa, 10. products, 11, clients cost total, if they have left credit card info (yes or…

    11 votes

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  16. 17 votes

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  17. Sometimes, staff is not made aware when a booking may be modified, which is frustrating as they may be forced to check their email more often than they would like. To help keep everyone informed, the system could automatically create tasks when a booking is modified to be processed by staff as they are received.

    17 votes

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    idea to upvote  ·  2 comments  ·  Other  ·  Admin →
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  18. Make possibility that the stuff at your hotel have read only access to restrictions

    9 votes

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  19. Implement shift handover reports for employees to pass on to the next shift leader

    104 votes

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  20. 19 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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